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Napleton St. Louis Nissan

St. Louis, MO

3.2
412 Reviews
Napleton St. Louis Nissan is proud to serve the areas of Saint Charles, Ballwin, and Hazelwood, MO. While our new Nissan store has been around for a few years, being part of the Napleton Automotive Group, our history runs much deeper. The Napleton family has been operating automotive businesses since 1931. We take pride in our history and attribute our great customer service to knowing exactly how to take care of drivers for generations. There are a lot of exciting things happening here at Napleton St. Louis Nissan. We offer exceptional service both during and after the sale. Come see why Napleton St. Louis Nissan is a great choice for car shoppers.
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10964 Page Ave

St. Louis, MO

63132

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Showing 412 reviews

January 16, 2021

My Sales Associate Terrell Brown assisted me with purchasing my lease. He was very professional, took his time to explain the process and listened to my needs as a customer. He's Customer driven and More

by Stearns9812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Brown
Jan 18, 2021 -

Napleton St. Louis Nissan responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 05, 2021

I love dealing with Napleton.I bought my last vehicle I love dealing with Napleton. I bought my last vehicle from Napleton Honda. Kenneth my sales person was very helpful. Answered my silly questio n pa More

by howerton88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Walsh
Jan 06, 2021 -

Napleton St. Louis Nissan responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

January 03, 2021

I had a great experience, Ken was great. He work hard on getting me in the car I wanted. Which I know was hard to do. But he got it done, and I’m pleased. So thanks Ken on a awesome job and your willing to More

by smccanery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Walsch
Jan 05, 2021 -

Napleton St. Louis Nissan responded

Hello, thanks for sharing your recent service experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful. We are happy to pass along your comments to Ken here at Napleton Saint Louis Nissan! We hope you continue to choose us for all your automotive needs. Take care!

December 29, 2020

Kenneth Walsh was amazing. He got me in and out in a new car. Great service, clean facility, and great deal on a car. Love it!! More

by PeacefulBreeze3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shermaine Jewell, John Williams
Dec 30, 2020 -

Napleton St. Louis Nissan responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Saint Louis Nissan and we hope to see you again!

December 15, 2020

Mark Clifford was a great salesman. Everyone is very friendly and respectful. The district manager made the deal realistic for me. Definitely recommend this dealership to everyone. More

by Meech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Clifford
Dec 23, 2020 -

Napleton St. Louis Nissan responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

December 11, 2020

Ken was very helpful and knowledgeable. Was able to work with me to get what I needed! Had a great experience at this dealership. Definitely would want to shop here again for future car purchases! More

by cmwms96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Walsch, Dan Loggins, Shermaine Jewell, John Williams, Kerry Brown
Dec 20, 2020 -

Napleton St. Louis Nissan responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and helpful. We are happy to pass along your comments to Ken. We hope you continue to choose us for all your automotive needs. Take care!

December 05, 2020

I work here at Napleton Nissan and truly love providing exceptional customer service. Great deals and great customer service, makes this a great place to buy your next car! We want every customer to leav More

by Finance Director
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Levine, Dan Loggins, Shermaine Jewell
November 27, 2020

Anthony Mull will be my go to for car sales from now on. He was a no pressure and patient sales person (I test drove several cars). He worked to get me finances even with credit issues. More

by Msladyking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mull
Nov 30, 2020 -

Napleton St. Louis Nissan responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 24, 2020

Buyer beware of their prices. They lost on the internet low prices on their cars then hit you with a service fee which essentially is the cost of fixing the car from the previous owner. This means they gav More

by Paul
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan Winters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Loggins, Shermaine Jewell, John Williams, Kerry Brown
Nov 25, 2020 -

Napleton St. Louis Nissan responded

Hello Paul, My name is Dan Loggins and I am the General Manager for Napleton Saint Louis Nissan. I'm sorry to hear about your recent experience did not satisfy your expectations and would like to gather some more information from you. Can you please call me at (847)208-0218? Thank you.

November 07, 2020

Took my 2015 4WD Sierra Truck in for routine maintenance. Had the tires rotated and balanced, all fluids flushed, rear brakes replaced, new battery, tibe-up. Flawless service and phenomenal price. I saved hu More

by sadowskikenh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Delles and Eric Wagner, Dan Loggins, Kerry Brown
Nov 09, 2020 -

Napleton St. Louis Nissan responded

Thank you so much for sharing your recent experience with us, Sadowskikenh! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

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