Napleton River Oaks Hyundai Kia Genesis

The customer service was absolutely awesome!! They put me in my desired car for a reasonable price and made me a very happy camper! I absolutely love Napoleon Kia and recommend everyone that's looking to me in my desired car for a reasonable price and made me a very happy camper! I absolutely love Napoleon Kia and recommend everyone that's looking to purchase, make Kia your home! More

The dealership is very convenient, and the pricing is very competetive. I was delighted to receive such great customer service. I couldn't imagine the service could be this great anywhere else, certainly very competetive. I was delighted to receive such great customer service. I couldn't imagine the service could be this great anywhere else, certainly nowhere I've been before! I will not be going anywhere else ever again. This dealership is for me! Well done!!!!!! More

After being treated badly by a few dealerships I was fed up and frustrated with car shopping. Timothy listened to what I wanted and made it an easy process. He was friendly and very knowledgeable about the up and frustrated with car shopping. Timothy listened to what I wanted and made it an easy process. He was friendly and very knowledgeable about the Kia brand More

I talked to the Used Car Manager, Bobby Clifford, about the Jaguar XF, because of the low price I saw it advertised for. He answered all of my questions and concerns, so I decided to set up an appointment the Jaguar XF, because of the low price I saw it advertised for. He answered all of my questions and concerns, so I decided to set up an appointment for the following day. The Jaguar was pulled up for me when I arrived for my appointment, and then Corderlo showed me the car. The Jaguar was exactly how Bobby described it, and Corderlo was a pleasure to deal with. I couldn't believe how easy they made it to buy a car. I would recommend Bobby and his staff to all my family and friends More

I just recently purchased a 2013 Hyundai Sonata and these people were so nice and patient with me. Everyone i came encountered with were excellent. I would definitely recommend this dealership to friends an people were so nice and patient with me. Everyone i came encountered with were excellent. I would definitely recommend this dealership to friends and family. More

Came in to purchase a white 2011 Mazda3. After it had been on the lot for months, the price kept coming down (roughly by $2,500) - finally in the ballpark of what I wanted to pay (I had inquired about th been on the lot for months, the price kept coming down (roughly by $2,500) - finally in the ballpark of what I wanted to pay (I had inquired about this car previously and they were firm that they couldn't not negotiate and lower the price at all). When Cleveland went to write up the price which was $12,790 sticker price, he came back with the final price, it jumped more than $3k to $15,800. Because I know my tax rate and the approximate cost for new license plates, I knew I should've been looking at no more than $1500 additional cost, so I asked for the breakdown. As soon as I saw they tried to charge me a $750 destination fee (buyer beware - you should NEVER pay a destination fee on a used vehicle) we were out of there. I'm sure some people fall for these sales tactics, but I don't. That car can sit for a few more months. Me? I'm the proud owner of a new car from Thomas Nissan in Joliet and couldn't be happier. Check them out! More

I highly recommend this dealership! I worked with Ziggy Grabowski and George Obas, both are class acts. I just purchased a 2012 Hyundai Tucson and couldn’t be happier about the purchase and the service tha Grabowski and George Obas, both are class acts. I just purchased a 2012 Hyundai Tucson and couldn’t be happier about the purchase and the service that I received. From my first inquiry on inventory, to being shown the vehicle, the negotiations, to the financing I was given the highest quality customer service. The sales staff was very informed and great about answering all of my questions to ensure that I was informed and comfortable with my decision. I never felt pressured and they were very patient with me in my final decision making. I spent a fair amount of time researching and visiting other dealers before my purchase. Ziggy and George were by far the best sales staff I dealt with and beat the price of two other dealers without game playing. Napelton Hyundai makes buying the car the way it should be…. a fair and enjoyable process. I will absolutely recommend them to friends/family and anyone looking to buy a car. With me recent experience I will never buy another car if it isn’t from Napelton More

I felt like I receive a fair price on my car. MY Salesman was very knowledgeable about my vehicle. I'm very Happy with my car and the deal I received. I can sleep good at night. Salesman was very knowledgeable about my vehicle. I'm very Happy with my car and the deal I received. I can sleep good at night. More

My next car purchase will be with you guys thanks for making my 1st car buying experience one that I will certainly remember see you in 60 months I will buy again with you guys. making my 1st car buying experience one that I will certainly remember see you in 60 months I will buy again with you guys. More

I have a very difficult situation for financing. Joe Grillo and the team at Napleton worked with me to get me into a quality vehicle! I bought a 2010 with 37k miles and it looks like new! I would recomm Grillo and the team at Napleton worked with me to get me into a quality vehicle! I bought a 2010 with 37k miles and it looks like new! I would recommend this dealership to friends and family. More