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Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,820 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,820 reviews
February 19, 2013
I have bought several cars for Frank, it has been a wonderful, friendly experiance every time. I love this dealership; hopefully i will be returning very soon for a 2014 Sorento Limited AWD wonderful, friendly experiance every time. I love this dealership; hopefully i will be returning very soon for a 2014 Sorento Limited AWD More
by maurice42
February 16, 2013
I recently purchased a new Hyundai Elantra from Napleton Hyundai online. The process was simple and very straightforward. Napleton Hyundai gave me the best quote for the vehicle from all other dealers. I am Hyundai online. The process was simple and very straightforward. Napleton Hyundai gave me the best quote for the vehicle from all other dealers. I am extremely pleased with the service I received from the entire sales team at Napleton Hyundai especially Ed Napleton III himself!!!!. I will definitely be doing business with them again. More
by dancamp33
Employees Worked With
Odei Odeh, Ed Napleton
February 13, 2013
I highly reccomend Napleton's River Oaks dealership if you are in the market for buying a new or used vehicle. The staff is friendly and courteous. I upgraded from a 2011 Rio to a 2013 Fourte and Ode if you are in the market for buying a new or used vehicle. The staff is friendly and courteous. I upgraded from a 2011 Rio to a 2013 Fourte and Odeh M. Odeh was the best car salesman you could ever ask for. Odeh and Ziggy Grawbowski are the best. Their motto should be we aim to please, because thats exactly what they did for me. More
by linique
Employees Worked With
Odeh M. Odeh
February 01, 2013
I CAN HIGHLY RECOMMEND THE SALES TEAM I WORKED WITH AT NAPLETON'S RIVER OAKS KIA IN CALUMET CITY. I AM NOW A PROUD OWNER OF A KIA SOUL IN MY CHOICE OF COLOR AND MORE GIZMOS ON IT THEN I EVEN IMAGED HAVIN NAPLETON'S RIVER OAKS KIA IN CALUMET CITY. I AM NOW A PROUD OWNER OF A KIA SOUL IN MY CHOICE OF COLOR AND MORE GIZMOS ON IT THEN I EVEN IMAGED HAVING. EVEN HAS A SUN ROOF!!!! THE PROFESSIONAL TEAM OF FRANK ODEH AND ODEH ODEH FROM THE SALES STAFF AND KEN MONTIJO FROM FINANCE WORKED WITH ME WITH GREAT CARE, CHARM AND HUMOR TO MAKE THIS DEAL HAPPEN. ANSWERED EVER QUESTION TO MY SATISFACTION. EVEN HAD ME MEET THE GENERAL MANAGER ZIGGY GRABOWSKI WHO TOOK TIME OUT OF WHAT WAS A VERY BUSY SALES FLOOR TO TALK TO ME. ALL IN ALL IT WAS A VERY PLEASANT CAR BUYING EXPERIENCE. IF YOU NEED TO MAKE A CAR PURCHASE I CAN EASILY RECOMMEND THIS DEALERSHIP AND ANY OTHER NAPLETON GROUP ONE AS WELL. More
by grace baz
Employees Worked With
Frank Odeh, Odeh Odeh, Ken Montijo
January 27, 2013
Odeh (pronounced like Odie) was great!!! From the get-go, he made my wife and me feel comfortable. He was completely honest and open and we never felt like we were getting played. He brought in the get-go, he made my wife and me feel comfortable. He was completely honest and open and we never felt like we were getting played. He brought in the GM (Ziggy), who was also incredibly helpful, honest and open, with none of that "let me talk to someone else in another room to wear us down crap." We never felt pressured or that anything sneaky was taking place like we've felt in other dealerships. Throughout the entire process they each shared with us their assumptions and in the end gave us a PHENOMENAL deal on a new Optima Hybrid. By the end we were so impressed we started talking to them about buying another car from them! Highly recommended, we definitely will refer anyone we know who's looking for a Kia or Hyundai to go see Odeh and Ziggy More
by JNGallardo
Employees Worked With
Odeh Odeh
January 09, 2013
I have purchased three cars from here and always treated right!!!! Would use them again,, friendly and always helpful. Thanks again for your help,, recomended! right!!!! Would use them again,, friendly and always helpful. Thanks again for your help,, recomended! More
by joseph01956
Employees Worked With
ODEH
January 05, 2013
Livid!!! Emailed the dealership about vehicle listed online received call stating vehicle was AVAILABLE and setup appt and test drive. Visited the dealership to look at the vehicle, test drove, filled online received call stating vehicle was AVAILABLE and setup appt and test drive. Visited the dealership to look at the vehicle, test drove, filled out finance app, got "approved", left deposit only to find out 2 days later that the vehicle was pending a deal. So after the time wasted, gas wasted, and deposit that was left on the vehicle the GM (Ziggy) claimed that we were aware that someone else had a contract on the car. IF that were the case why would we show back up or even leave a deposit on a car that was "SOLD"? Who shows a car that has a contract pending? To add insult to injury I took the vehicle to another dealership to be serviced, why would I waste my time taking a SOLD car to get inspected? This was a very deceptive sales practice and the vehicle was sold from underneath us. The staff was practicing in a very unscrupulous manner. All he could do is come up with excuses when confronted about the deal. Very unprofessional and dishonest. BUYER BEWARE, make sure you get everything in writing if you decide to deal with this dealership. I don't recommend anyone visiting this location, I am sure that you can find a dealer that will stand behind what they say. THIS IS NOT THE ONE!! Lastly its about LOYALTY, HONESTY, and best business practices, he saw the oppty to make a quick sale and took it. Ps this would have been the THIRD vehicle purchased from Napelton Auto Group, never again!! More
by unhappycamper12
Employees Worked With
January 03, 2013
I purchased a Kia Optima and my father-in-law purchased a Kia Rio at Arnell Kia. My husband and I saw an ad for a used Kia Sorento at Napleton Kia, we needed a 6-passenger vehicle, and Odeh was very helpful Kia Rio at Arnell Kia. My husband and I saw an ad for a used Kia Sorento at Napleton Kia, we needed a 6-passenger vehicle, and Odeh was very helpful in getting us a new Kia Sorento with discounts, a decent trade-in amount for our used vehicle and pretty close to our price range that we were willing to pay for the used vehicle and threw in rubber Sorento floormats. We are very pleased with the service we received and would recommend them highly. I was a little disappointed with the fact Arnell Kia did not offer me or my father-in-law the extended Gap Insurance coverage bumper to bumper for the life of our loans and we had to purchase rubber floormats for both vehicles. More
by aritz
Employees Worked With
Odeh M Odeh
