Napleton River Oaks Hyundai Kia Genesis

I was truly please by the immediate customer care I received from the staff, most importantly Rob Wilson, he was very helpful and understanding to my needs and concerns. I gave an excellent rating bec received from the staff, most importantly Rob Wilson, he was very helpful and understanding to my needs and concerns. I gave an excellent rating because I both the facility and staff were great and Rob Wilson was the best. The after care has been great as well. I spoke with Leslie Wilson and she was very helpful in getting me the answers I needed. I would and have recommended this dealership to others.. More

For my complicated situation I was referred to Cleveland. I have to say even after being told it was going to be difficult or near impossible he worked on my information for a couple days and I ended up driv I have to say even after being told it was going to be difficult or near impossible he worked on my information for a couple days and I ended up driving out of the lot with a Beautiful Kia Sorento. I was so impressed with him I brought my mother in law back the next day and she bought a dodge caliber. Teri in finance was very patient with us too while I had my 2 year old with us who was very happy to explorer his "new" environment. Lastly, Bobbi who worked hand in hand with Cleveland to get us where we needed to be. I will refer this dealership to anyone I know who is looking for a car. I was so happy I was referred to Cleveland and I will continue with referring him! Thank you again Cleveland and you can count on seeing me again!! More

we have been researching and shopping for some time and realized napleton kia and their staff was the place for us. we decided that this place deserved our business because they were friendly, attentive, a realized napleton kia and their staff was the place for us. we decided that this place deserved our business because they were friendly, attentive, and very patient as we went back and forth. they are the first business that has made us feel that they were here to serve us and not the other way around. this is very rare these days. kia napleton's staff is knowledgeable and professional, all the while making you feel as though you were dealing with friends. i worked with odeh m odeh, frank odeh and ray maall. i urge anyone shopping for a vehicle to come in and see them. you will probably go home with a great car and a few new friends. More

Very bad dealer. I STROGLY DON'T RECOMMEND BUYING ANYTHING FROM THOSE PEOPLE !!! 1. They sold me a broken car with an engine problem. Check engine light poped up two days after car purchase. Looks ANYTHING FROM THOSE PEOPLE !!! 1. They sold me a broken car with an engine problem. Check engine light poped up two days after car purchase. Looks like they just cleared the codes without fixing the problem. 2. Salesman Peter Martinovich didn't have any knowledge of the vehicle. Every question regarding the car he answered wrong. 3. Salesmen promised to send me a spare key which I never got. 4. Car was missing the spare wheel which the salesman promised to get for me. It's been four weeks by now and I still don't have the spare wheel!!! VERY BAD. BE CAREFULL. More

I think this dealer ship was a very friendly experience, my fiance brought my 2011 kia in for service and came home with this 2014 dark red loaner kia and i loved everything about it except the color, i tal my fiance brought my 2011 kia in for service and came home with this 2014 dark red loaner kia and i loved everything about it except the color, i talk with Ode and told him exactly what I wanted and he guaranteed me that he would have it when I arrived. The process wasn't long at all and I would gladly recommend this dealer to family and friends. More

I've bought from many dealerships before and I've never got everything done in less than six hours before, which left me with practically a whole day to enjoy my new vehicle. Odeh was kind, friendly, never got everything done in less than six hours before, which left me with practically a whole day to enjoy my new vehicle. Odeh was kind, friendly, patient, and very cooperative through out the entire experience. I felt like I was working with a friend instead of a salesperson helping me to make a decision that I would be comfortable with. And he surprised me by choosing a vehicle which I might not have chosen for myself but I'm truly glad he picked for me, because I love the car it's great on gas, stylist and it fits my personality and everyone who's seen me in it says the same thing to me without me even saying how much I like it. Needless to say that if and when it comes time to trade up I will be returning to Napleton River Oaks Kia, and hopefully Odeh will still be there to assist me again. A Very Satisfied Customer Roxanne R.Cage More

Purchased a new 2013 Hyundai Elantra and worked with Odeh M. Odeh. He is great! Very friendly, knowledgeable and answered all questions. Definitely recommend purchasing your next car from this dealership and M. Odeh. He is great! Very friendly, knowledgeable and answered all questions. Definitely recommend purchasing your next car from this dealership and ask for Odeh to help you with your sale!! More

phenominal,started with mediocre credit,Bobby Clifford and Dwane Carroll went the extra mile to make sure the numbers were where i wanted them,i drove 90 miles for the vehicle i wanted, and will drive 90 and Dwane Carroll went the extra mile to make sure the numbers were where i wanted them,i drove 90 miles for the vehicle i wanted, and will drive 90 miles to napleton/river oaks again when im ready to purchase again,Thanks guys! More

All around great service and help to purchase my brand new car loved it more then where I purchased my other car where they gave me nothing but short answers there but here with Odeh M. Odeh they pretty m new car loved it more then where I purchased my other car where they gave me nothing but short answers there but here with Odeh M. Odeh they pretty much nailed every answer to my questions !!! More