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Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,838 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,838 reviews
February 21, 2025
My experience with Cortez was nothing short of amazing. He took care of everything‼️ Very detail oriented and considerate of my questions. I’d recommend him to anyone and I’m going back if I need another o He took care of everything‼️ Very detail oriented and considerate of my questions. I’d recommend him to anyone and I’m going back if I need another one. More
by Friederica
Employees Worked With
February 10, 2025
The awesome Latonia was able to get my truck with everything I wanted and didn't have to ask! She was able to go through all of the paperwork with ease and helped me with any questions I had! She was everything I wanted and didn't have to ask! She was able to go through all of the paperwork with ease and helped me with any questions I had! She was great! More
by christinecjc1
February 07, 2025
Latonia is very knowledgeble, honest, friendly and professional. We were very pleased to have purchased our vehicle at Napleton and work with her! professional. We were very pleased to have purchased our vehicle at Napleton and work with her! More
by nakeeyah
Employees Worked With
February 05, 2025
From the moment we walked up Latonia was so kind, she greeted us at the door and offered us water and coffee many times. She even got us some lunch. She asked us what our needs and wants were and found s greeted us at the door and offered us water and coffee many times. She even got us some lunch. She asked us what our needs and wants were and found something great for us! We were first time buyers and she took her time to explain everything to us and we never felt like we asked any dumb questions. More
by Fortygrace
Employees Worked With
February 01, 2025
Cortez treats my family and I like his own, he is a genuine salesman who is wanting to find exactly what you desire and can afford. He was so helpful to all of my questions I had through the process as genuine salesman who is wanting to find exactly what you desire and can afford. He was so helpful to all of my questions I had through the process as this is my 2nd time purchasing a vehicle with him. I appreciate his willingness to share all of his expertise with me from his impressive career experiences. He encompasses a charisma and assertiveness makes the journey enjoyable as stressful as buying a car can be. Mr. Polo is truly the only way to go!!! 10/10, I always recommend! More
by Clarinda
Employees Worked With
February 01, 2025
Amazing, first time experience. So much clarity and help was offered every step of the way. Lots of laughs and insight to this arduous process of buying a car. Latonia did a spectac So much clarity and help was offered every step of the way. Lots of laughs and insight to this arduous process of buying a car. Latonia did a spectacular job making this journey enjoyable. More
by Jasonivans98
Employees Worked With
January 22, 2025
Like the car's they have,and the people are wonderful,have both a lots of car from them.👍👍👍👍 wonderful,have both a lots of car from them.👍👍👍👍 More
by michaelhainey
January 21, 2025
Cortes Robinson has great customer service skills and is extremely accommodating.. it has been great to be able to continue business with him by purchasing more than 10 vehicles from him for myself and our extremely accommodating.. it has been great to be able to continue business with him by purchasing more than 10 vehicles from him for myself and our family. I will continue to do business with because he’s the best. It’s been a pleasure!! He’s the best!! More
by MAMA Guevara
January 11, 2025
This dealership runs in my family! Cortez aka Polo has sold my parents cars for over 20 years and has sold me 2 cars in 2 years. He is knowledgeable, efficient, & personable. Cortez aka Polo has sold my parents cars for over 20 years and has sold me 2 cars in 2 years. He is knowledgeable, efficient, & personable. More
by SerenaHughes
December 27, 2024
Latonia was a great saleswoman, she was very helpful & willing to work with my budget. willing to work with my budget. More
by Vernitaf
Employees Worked With
