Napleton River Oaks Cadillac

I drove 30 miles out of my way to purchase a Cadillac from Steve Reich, we made a deal over the phone on a XT4, what a good and honest person he is. Valerie the cashier is another reason why I will buy from Steve Reich, we made a deal over the phone on a XT4, what a good and honest person he is. Valerie the cashier is another reason why I will buy my next Cadillac at Napleton River Oak, she was very patient with me , and went the extra mile to see that I was happy with all my service needs. More

Love this dealership! Everyone is so nice & friendly. Excellent service. Service department is fabulous as well. They are mine for life! Excellent service. Service department is fabulous as well. They are mine for life! More

Everyone that assisted me in purchasing my car was absolutely awesome! They mode me feel like family. I will gladly tell everyone i know about this wonderful team of people. absolutely awesome! They mode me feel like family. I will gladly tell everyone i know about this wonderful team of people. More

Martin Lewter set up my service appointment and had Tim from Service pick up my vehicle at my home. My vehicle was repaired and returned the next day. Excellent customer service and I was kept informed w from Service pick up my vehicle at my home. My vehicle was repaired and returned the next day. Excellent customer service and I was kept informed with the process. I appreciate the great customer service that my vehicle and I received. More

Excellent customer service. Martin Lewter set up my appointment and had my vehicle in for repair within a day. I was kept informed on the repair work and my vehicle was repaired correctly. I was given appointment and had my vehicle in for repair within a day. I was kept informed on the repair work and my vehicle was repaired correctly. I was given a loaner vehicle which I appreciated. All of this was done during the Christmas holiday which was even more hectic but this dealership came through. More

Terrible follow threw rude and still waiting for repairs from car purchased in July was told didn’t care what I did by Scott post it from car purchased in July was told didn’t care what I did by Scott post it More

Great customer service! Tim Bales provided outstanding customer service. He arranged an appointment for the day I called and kept me informed about progress of the repair. When it couldn't be completed customer service. He arranged an appointment for the day I called and kept me informed about progress of the repair. When it couldn't be completed that day he arranged transportation for me. Cadillac is running great again. I would not go anywhere else to have my car serviced. More

Great customer service with the repairs needed for my vehicle. I was loaned a nice 2020 cadillac while my vehicle was being repaired. The technician was great at explaining the issues my vehicle was ha vehicle. I was loaned a nice 2020 cadillac while my vehicle was being repaired. The technician was great at explaining the issues my vehicle was having. More

Great customer service ! Ken the Service advisor was Great! He explained everything to me in detail. He took his time to make sure that I understood and was satisfied . He del Ken the Service advisor was Great! He explained everything to me in detail. He took his time to make sure that I understood and was satisfied . He delivered as promised. Everyone there was friendly. More

Truck Service Ken in service was great. Even took me in earlier than what my appointment was scheduled for. I was out in a hour tops. Great experience and Ken is a Ken in service was great. Even took me in earlier than what my appointment was scheduled for. I was out in a hour tops. Great experience and Ken is always very supportive in all concerns. More