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Napleton Off Lease
Arlington heights, IL
6 Reviews
We have them all! We have a variety of "off-lease" inventory that fits every budget and every need. It doesn't matter if you are looking for a domestic or an import vehicle, rest assure that we either have it available on our current inventory or we can get that special unit the same day in most cases.
Napleton Off Lease open the doors of their showroom in the first quarter of 2021 with the intention of serving our customers no matter what, we believe that our customers deserve a dealership where they can find a great selection of hand-picked vehicles at the best price in the market.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 6 reviews
March 16, 2024
My husband and I went there to test drive a car we had seen on their website. When my husband left the room I was asked what kind of work he does which I thought was strange. After driving the car the sal seen on their website. When my husband left the room I was asked what kind of work he does which I thought was strange. After driving the car the salesperson basically tried to talk us out of it. He said that some work had been done to the car so it would be at least $2,000 more. Which we actually would have considered since the staring price was really decent. Then we asked if he could call us with a definite price. He said probably not because they aren’t sure what it will be and they can’t give a price over the phone. So he actually did us a favor since everything seemed off from when we got there. I don’t know what we could have done to be talked out of it. They definitely did not want our business. And It was the one car we both really liked! More
by erin.rine
Employees Worked With
Not sure
February 03, 2024
Did not provide requested information about the car in which I was interested. Do they really think I'll travel 650 miles to get information about a car which they could provide with 5 minutes of their t which I was interested. Do they really think I'll travel 650 miles to get information about a car which they could provide with 5 minutes of their time? Clearly their emphasis was financing a car. I never borrow money. I wanted to know about the car, not their financing. More
by jdrubin
Employees Worked With
December 09, 2023
Rip off artist. Artificially raised the price of the vehicle I was interested in bt over $4K, and lowered the value of my trade-in by almost $10K. If you are not kno Artificially raised the price of the vehicle I was interested in bt over $4K, and lowered the value of my trade-in by almost $10K. If you are not knowledgeable about cars and their value I believe this dealership isn’t trustworthy, I would avoid them or at a minimum have someone knowledgeable review any financial proposal they present. More
by Hodo
Employees Worked With
I don’t recall
September 02, 2023
Everything is perfect, like too good to be true. Great customer service from the time they contact you on the phone to how they sit you down and are all VERY, VERY polite. There’s a reason….. Get Great customer service from the time they contact you on the phone to how they sit you down and are all VERY, VERY polite. There’s a reason….. Get ready to pay an additional $3,000 fee for what they call a Market preparation or some nonsense like that. The car I was interested in was listed at $37k, by the time they we’re trying to be done with me, I was offered a payment of $800 for 72 months to end up paying over $57k for this car, and supposedly I had qualified for the best rate available. I would have to be mentally ill or maybe a first time buyer to fall for that. Best part is when I gave them what I considered was a reasonable offer, I heard them just bust out laughing all the way to where I was sitting. Consider it a PSA, they are charging an extra $3k to ALL their vehicles, at least that’s what they told Me More
by Guillermo
Employees Worked With
I would rather not
May 08, 2023
I was not satisfied at all, it was very sketchy and they were asking for a lot of information that was unnecessary and it just gave that vide that you shouldn't trust it. And they wouldn't send me any pictu were asking for a lot of information that was unnecessary and it just gave that vide that you shouldn't trust it. And they wouldn't send me any pictures of the vehicle when I asked. More
by Carter
Employees Worked With
Ben Buktus
April 28, 2023
I contacted the dealer and got bombarded with automated emails from seemingly every salesperson they had telling me to 'call and come on in for a test drive'. Not one of these salespeople responded when I emails from seemingly every salesperson they had telling me to 'call and come on in for a test drive'. Not one of these salespeople responded when I sent questions and asked for more information. The car I was interested in ended up being sold before I could even get any answers from a real person. I guess if they have customers standing in front of them, they can't be expected to waste time with somebody online or emailing them. More
by jdyez5
Employees Worked With
none
