Napleton Mazda of Naperville

Excellent experience at Continental Mazda of Naperville I just want to start out by saying I praise this dealership enough. From the minute you step into Continental Mazda you know that the people there wil I just want to start out by saying I praise this dealership enough. From the minute you step into Continental Mazda you know that the people there will make it a point to make you feel at ease and make your car buying experience just a bit better than the other dealerships around. And I say this after also shopping at Pugi Mazda, Wilkins Mazda and CJ Mazda. I worked with a few people when purchasing my 2015 Mazda 3. First, Jeremy, who was extremely knowledgeable on all things Mazda and answered question after question for me as needed without a skip in his stride. He outlined the trim hierarchy on the Mazda 3 for me in an easy-to-understand way and after hearing my needs, recommended the two best trims for me. I wasn't planning on purchasing a car till April but the answer became so obvious and easy after listening to what he had to say that I jumped the gun and came back a week later ready to buy. Then, I worked with Skylar. I was torn between two models, the Mazda3 i GT and the s Touring. Skylar was helpful in allowing me to test drive both models on the test track behind the dealership to aid me in my decision making. I ended up deciding on a 6-speed manual Mazda3 s Touring. Problem was there were none at the dealership. Another salesman, Mark, helped me find one. He ran a search and found that there were 2 in the entire state which fit my criteria. He asked me which I wanted and told me they would go get it for me. At this time, we also settled on a price which was very fair. I then left and was told I'd be called when the car came in. The next day, Jeremy kept me updated and Skylar drove to Greenfield, WI to get the car. They got it back that evening but Jeremy told me not to pick it up till Saturday, as service was closed for the evening and he wanted to make sure they had looked over and inspected the car completely before handing it over to me. I agreed and went in the following morning to pick it up. I met with Kelly, the Finance Manager, who helped get the payments all squared away. The usual paperwork, all explained, and he was even able to help out with the interest rates due to a religious restriction where he added the 0.9% interest payment I was approved for onto the price of the car which allowed me to make 0% payments for the course of my loan thereafter. Finally, with that taken care of, a lesson in the car itself with Jeremy in the passenger seat walking me through each and every feature this very versatile car had to offer. When I was satisfied, I was off. A very pleasant and underpressured car buying experience and will recommend Continental Mazda to anyone looking to buy a Mazda! More

Great Experience I hate car shopping, but Jeremy Storino was awesome as my salesperson. He's a very friendly, helpful, calming, no-pressure salesman and he really mad I hate car shopping, but Jeremy Storino was awesome as my salesperson. He's a very friendly, helpful, calming, no-pressure salesman and he really made the whole process enjoyable. Loved the fact that they have a test track, which I did not find with other dealers. The test track allows you to push the car in different conditions without worrying about surrounding traffic. I would purchase from this dealer, and in particular Jeremy again, and would refer others as well. I had been to other Mazda dealers and the vibe overall was much better at Continental. Kelly, the finance Manager was also great, and didn't pull any of the games I had experienced in the past with finance managers. Prior to coming, I chatted online with Ryen, who was very nice, and by far the best online chat person I have found. Highly recommend this dealership and Jeremy Storino. More

Made a bad situation good We brought in an old Mazda for repairs. It was not purchased at Continental. Turns out that the cost of repairs was more than what the car was worth We brought in an old Mazda for repairs. It was not purchased at Continental. Turns out that the cost of repairs was more than what the car was worth. Efrain helped us out on getting it traded in, found us a new car, and got us financed and a price we could live with. Saved the day for us. More

No hassle, no pressure day Jeremy and the team made my first new car purchase quick and painless. Jeremy was straight and to the point and was very thorough with all the options Jeremy and the team made my first new car purchase quick and painless. Jeremy was straight and to the point and was very thorough with all the options. He gave suggestions on warranty and care for my car and taught me how to use all the fancy features. Everyone allowed my husband and I room to breathe and talk over our decisions which made me feel very comfortable. I am happy with my fabulous Mazda3 I grand tour with awesome warranty upgrades! I feel safe and confident in my new car. I highly recommend the team, especially Jeremy, at Continental in Naperville. More

great Valentines Day Jeremy Storino greeted me as soon as I walked through the door. Friendly personality. Very helpful with all my questions about the vehicle and deale Jeremy Storino greeted me as soon as I walked through the door. Friendly personality. Very helpful with all my questions about the vehicle and dealership. Patient with me as I questioned everything. Patient with my test drive nervousness. Jeremy helped move my cash purchase along as quickly as he could keeping me posted up the minute with our progress. I was recommended to this dealership by good friends who always have purchased their Acuras from Continental. My experience was so positive that I would have no trouble passing on this recommendation to any of my friends or family looking for a Mazda or Acura. I'm looking forward to a long and mutually rewarding professional relationship with Jeremy and Continental Mazda. Mike Kuziemka More

Outstanding Service Ed: I would like to recognize Joe Pelka in the service department. He was truly exceptional with his assistance. Last week the 2003 Tribu Ed: I would like to recognize Joe Pelka in the service department. He was truly exceptional with his assistance. Last week the 2003 Tribute was in for some repair work. This week it had to go back for some additional repairs. After going over the problem with Joe, it was going to be another costly experience. In the end Joe managed to save us money on the second repair. As I told Joe I truly appreciate it. Between Joe, and Jeremy before him, who is now in sales, we have had costly, but outstanding experiences, I might add the cashier this morning was also extremely helpful, I believe her name is Kristy. After seeing the green sticker to contact you on the invoice, she wrote out your email address for me. She also pointed out I could use points to save $25 on this bill, which I never thought about. And that there is enough for another $25 off next time. Thank You, Michael & (Ellen) More

Good experience I came in one night to test drive the Mazda 3. After negotiating the price I wanted to take the weekend to decide whether I wanted to buy. Skylar let I came in one night to test drive the Mazda 3. After negotiating the price I wanted to take the weekend to decide whether I wanted to buy. Skylar let me take the car home for the weekend to help with my decision. I came back on Monday and bought the car. Working with Skylar was an a nice and easy experience. I highly recommend any other car buyer to see him. More

Used Mercedes purchase I purchased a 2005 ML500 from Continental Mazda early February. I was not a local buyer so the deal could have been complicated, but luckily everyt I purchased a 2005 ML500 from Continental Mazda early February. I was not a local buyer so the deal could have been complicated, but luckily everything was handled professionally by the staff. Marta and Mark were quick to answer my questions and very helpful. The transaction went smoothly and I'm happy with my purchase. I personally have worked for new car dealers for the past 15 years and felt Continental Mazda was a properly run establishment. More

Excellant We purchased a car from Mazda of Naperville on 02-06-2015 and I have to say to my surprise it was a pleasant experience. I called to check to see if We purchased a car from Mazda of Naperville on 02-06-2015 and I have to say to my surprise it was a pleasant experience. I called to check to see if the car I was looking at was still there I didn't want to get there and find out it was sold. Showed up the next morning the car was ready and waiting to be taken for a test drive. The dealership is very clean all of the employees we encountered were very friendly. Our salesman Jeremy was great to work with! Once you make a purchase, at least in my experience they Thank you and that is it the salesman moves on to the next customer. Not at Naperville Mazda!!! Before we left Jeremy took the time to show us how to program our phones into the car, gave us all kinds of info on the bells and whistles of the car and went over all the questions my husband and I had before we left!!! I would recommend this dealership and Jeremy to anyone looking for a car. Kelly is finance was also very friendly and again answered all the questions we had. From start to finish we have an excellent experience with Naperville Mazda and Jeremy!!!! The car is a certified used car I was AMAZED that they FILLED THE GAS TANK so we left with a full tank!!!! I have never had a dealership to that. When the time comes to make another purchase this will be the place I go back to! More

Loving our Mazda 3 i Touring My husband and I had a wonderful experience. Jeremy took a great amount of time to show us around and point us toward the best bang for our buck. He w My husband and I had a wonderful experience. Jeremy took a great amount of time to show us around and point us toward the best bang for our buck. He was patient, kind and extremely helpful through the whole process. The best part of all was that we never felt any pressure. We were treated very farely by all involved. I would highly recommend Continental Mazda of Naperville to anyone looking for a great car and fantastic service. More