Napleton Mazda of Naperville

Fabulous Dealer Jenny was so very helpful and knowledgeable. She really made this experience a smooth process and I definitely recommend her as well as Continental M Jenny was so very helpful and knowledgeable. She really made this experience a smooth process and I definitely recommend her as well as Continental Mazda of Naperville! More

Great experience, glad we came back! We were so happy with our first CX-5 purchased from Brad at Continental last year, we came back for another. Treated well and fairly both times! Bob, We were so happy with our first CX-5 purchased from Brad at Continental last year, we came back for another. Treated well and fairly both times! Bob, the business guy was also Great to work with! More

Great experience I'm very happy with my experience from start to finish. Everyone was friendly and professional without being pushy like sales can be sometimes. When t I'm very happy with my experience from start to finish. Everyone was friendly and professional without being pushy like sales can be sometimes. When the time comes again to look for a car, I will certainly return. More

Great dealership, awesome test track, friendly people. First time visiting the Continental dealership I was greeted by everyone and treated with respect. Having scheduled an appointment, once I walked in e First time visiting the Continental dealership I was greeted by everyone and treated with respect. Having scheduled an appointment, once I walked in everything was ready for me to test drive. Marta was friendly and energetic, had the car I was looking at ready as well as some other options to see if it perked my interest. She was honest and upfront on everything and I felt we were able to really work out a deal that everyone was happy with. I took the night to think about my decision and went back the next day to pick up my car. Rob was awesome in helping me finance the car and patient enough as I asked many questions and thought over everything I wanted before I made a final decision. Everything was easy and hassle-free, I could not have asked for better people to handle buying a new car. They will definitely be the first people I go to for my next purchase. More

Great car! We love our new "toy" and enjoyed our experience at Continental Mazda with Marta. Thanks for making our purchase easy and stress-free. When we need a We love our new "toy" and enjoyed our experience at Continental Mazda with Marta. Thanks for making our purchase easy and stress-free. When we need another car, we will think of you! More

Fast, efficient, no hassle, no pressure. My experience with Marta was great. She let me set the pace and never dropped the ball once. I got my new car fast, efficiently, with no hassles and n My experience with Marta was great. She let me set the pace and never dropped the ball once. I got my new car fast, efficiently, with no hassles and no pressure. My best experience buying a car! More

Appreciation with 5 STARS A big note of appreciation....to Jenny, Marta, & Denny Vant!!!! Together as a team you all made buying my new car as seamless as buying should be!!! F A big note of appreciation....to Jenny, Marta, & Denny Vant!!!! Together as a team you all made buying my new car as seamless as buying should be!!! From sales to purchase you each were friendly, professional, and helpful!!! I would most certainly recommend your dealership to my friends and family members!!! Thank you so Much!!! Pam More

Great experience!! We were referred to Jeremy Storino as are sales person at Continental Mazda through their internet online professionals. Jeremy is knowledgeable and n We were referred to Jeremy Storino as are sales person at Continental Mazda through their internet online professionals. Jeremy is knowledgeable and no pressure and made buying another Mazda very easy and relaxing. We are previous Mazda owners and are drawn to Continental Mazda for their outstanding service department. We bought our previous Mazda at another dealership and found Continental's Service department superior to other dealerships in the area. Continental goes above and beyond and ensure we are satisfied. This made it very simple when we wanted a new Mazda. We did not consider any other Mazda dealer. More

Worst experience ever Just the worst experience ever. I've bought many cars and this was easily the worst experience I've ever had. I went there because they had the one Just the worst experience ever. I've bought many cars and this was easily the worst experience I've ever had. I went there because they had the one I wanted. Last model year in red and a manual transmission. That combination was hard to find. They had one. They were almost 6 hours away so we did some negotiating on the phone then I drove out there. First they tried to get me to accept about 50% less for my trade than they estimated. After walking out they changed their mind and gave me something more fair (still well below blue book). They said blue book values are meaningless yet it was spot on when they put my trade on their lot. Marta was rude and even took a smoke break while I sat at her desk. Then I was overcharged by more than $500 for taxes and registration fees. I was also charged $49 to mail a few papers. Ridiculous. No one told me I would have to pay extra fees for the outside party you use for registration. That was not in the bill of sale. Quite the coincidence the extra registration fees are the same amount that I was overcharged on taxes. I was charged taxes on the rebate (which I don't have to pay) and charged taxes on the bogus "Documentary Fee" and on the ERT Fee, again a tax I did not have to pay. They should know this. They also had my registration and knew I just paid it, yet still charged me $454. No doubt in order to drive up the loan amount to collect more interest. Its now been over 5 weeks and I still haven't received my money back. I've never dealt with such incompetency when buying a car. Avoid this place at all costs. There is not a car in the world that would be worth buying from these crooks. More

a pleasurable experience! From the moment that i walked in until i drove my new/used car out Jememy and his team made me feel that my business counted. I wasn't just another nu From the moment that i walked in until i drove my new/used car out Jememy and his team made me feel that my business counted. I wasn't just another number to put on their sales board. I highly recommend Jeremy, his team and dealership. More