Napleton Mazda of Naperville

Best dealership every Easily the best experience I've had in terms of purchasing a car. Jeremy Gascoigne was my sales consultant, and he was awesome to work with. He was kn Easily the best experience I've had in terms of purchasing a car. Jeremy Gascoigne was my sales consultant, and he was awesome to work with. He was knowledgeable about everything and prioritized putting me in the perfect vehicle. The entire experience was great. It's easy to see how they prioritize team work and emphasizing the customer first. I was greeted with nothing but smiles throughout. I can't stress how awesome Jeremy was. If you're considering buying a Mazda you have to come here, and you HAVE to go to Jeremy. I guarantee he'll take care of you better than anyone else. I'm not the easiest customer either. I currently live in MO, but came back here to purchase my new car. So there's a ton of extra work on their end in terms of paperwork. Despite all that, I was still treated with nothing but the best in customer service. I've been to many other dealerships in the past - many in the western suburbs, but this is by far the best experience if I've had! So happy to be a proud owner of a new Mazda!!! More

Courteous and Professional We had an appointment to meet with Jeremy Storino. He was very nice and personable. The car was clean and in good shape. We took a test drive and was We had an appointment to meet with Jeremy Storino. He was very nice and personable. The car was clean and in good shape. We took a test drive and was happy with it's performance and price. If anyone is looking for a dealership, this is the place to go. More

Excellent Customer Service !! Brad and the dealership provided excellent customer service. Our total buying experience was very quick and painless. Thank you Brad and Continental M Brad and the dealership provided excellent customer service. Our total buying experience was very quick and painless. Thank you Brad and Continental Mazda for a great buying experience !! More

An amazing experience buying a car. My experience was incredible and very friendly employees. I got what i wanted with the help and care of Jeremy Storino. Would i come back to this Deal My experience was incredible and very friendly employees. I got what i wanted with the help and care of Jeremy Storino. Would i come back to this Dealership? OF COURSE. My sales consultant (Jeremy Storino) was very friendly and caring. He was very clear and descriptive about every bit of information, it was very excellent. More

Best experience ever This is the best purchasing experience I've ever had. Got the call that my Launch Edition MX-5 arrived yesterday evening, and made an appointment to p This is the best purchasing experience I've ever had. Got the call that my Launch Edition MX-5 arrived yesterday evening, and made an appointment to pick it up today. I also requested not to have license plate holes drilled in the bumper, which Jeremy personally confirmed with the service department (thanks Jeremy). Everything went pretty smoothly today when I went to pick it up, everyone at the dealership are excited to deliver their first 2016 Miata. And so was I. Drove back home with the top down all the way with a big grin on my face. Thanks Continental Mazda for making this purchase such a fun experience! More

Great Experience The overall sales experience at Continental Mazda was just great. The moment, I interacted with Brad Waite for available car options to buy, he explai The overall sales experience at Continental Mazda was just great. The moment, I interacted with Brad Waite for available car options to buy, he explained every minute details and features for the available options. We walked through the inventory, selected a car color of my choice to test drive. Spent a few minutes driving on the test tracks, where Brad explained car features and additional options. He was patiently responding to all my questions. Back at his desk, he provided my the comparison for leasing vs. buying and all available discounts and rebates to help me make the right decisions. He did not push me at all for purchasing any accessory or services that I wasn't interested in. There was some wait time to complete the paperwork. But, Robert and Brad were completely professional in getting things moving as soon as possible. The experience at this dealership was just awesome and will be recommending them to my friends, when they are interested in purchasing/leasing a new vehicle. More

Excellent experience Professionalism, understanding and a great upfront style of communication. We had no trouble finding just the right vehicle, for us, at just the right Professionalism, understanding and a great upfront style of communication. We had no trouble finding just the right vehicle, for us, at just the right price. We will be recommending them to others. Thank you! More

New car purchase The sales staff at Continental made buying a new car easy. Worked with Marta Duraj and it was a pleasure. Will be back for our next vehicle purchase! The sales staff at Continental made buying a new car easy. Worked with Marta Duraj and it was a pleasure. Will be back for our next vehicle purchase! Also, worked with Jeremy Storino on our last purchase in November and that was a great experience. If your looking for a new Mazda this dealership is an A+! More

Nice and easy Had a pretty great experience at Continental Mazda of Naperville. You always hear stories about getting hassled and pressured at car dealerships. Efra Had a pretty great experience at Continental Mazda of Naperville. You always hear stories about getting hassled and pressured at car dealerships. Efrain Heredia was my sales guy and he made my experience surprisingly smooth. A very awesome dude. Allowed me to test drive on their track a few times since I was being a little undecided between two vehicles. I'm glad him and the team had patience to see my transaction through to the end. They seemed to want to go that extra step to help me and my family out and get the vehicle I was after. Big thumbs up, would definitely recommend. More

Nice and easy These guys have excellent customer service, and know how to get the job done. I was having one of the worst months of my life and the experience I These guys have excellent customer service, and know how to get the job done. I was having one of the worst months of my life and the experience I had here completely put me back on the right track. Excellent service and follow up. More