Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Mazda of Naperville
Naperville, IL
413 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 413 reviews
January 15, 2023
DEFINITELY WOULDN'T BUY A CAR FROM HERE! ! CROOKS!! They sold me a vehicle that they claimed they fixed the problem and didn't!! On the same day driving the vehicle home the check engine ligh ! CROOKS!! They sold me a vehicle that they claimed they fixed the problem and didn't!! On the same day driving the vehicle home the check engine light came on and the vehicle vibration came back. They sold me a warranty that they said would cover it and now that warranty company says its not covered. I haven't had the car for more than one day..its been at Napleton Mazda and now at Napleton Chevy. Not napleton chevy says it going to be $650 or more. When Marty Napleton said they would take care of it!!! Told them to cancel the purchase cause it's a lemon. They said I stuck with the vehicle and stuck paying for the repairs.. ABSOLUTE CROOKS AT THIS PLACE!! PLEASE AVOID BUYING FROM THEM. YOU WILL DEFINITELY REGRET IT More
by eddie
Employees Worked With
Mark Bimel, Dennis Tiffert, Sean Pelkey, Tom Pazdan
December 19, 2022
I purchased my new Mazda CX5 from this dealership. I had a wonderful experience there. This was my best car buying experience. I felt welcomed and felt completely at ease buying from this dealership. I had a wonderful experience there. This was my best car buying experience. I felt welcomed and felt completely at ease buying from this dealership. Tom was fantastic to work with. I am so happy that I will continue to service my car there. More
by AA
Employees Worked With
Tom Pazdan
November 09, 2022
Service department manager Dennis Tiffert is absolutely professional, knowledgeable and nice person. Outstanding customer service provides Jennifer Murray. professional, knowledgeable and nice person. Outstanding customer service provides Jennifer Murray. More
by Hristo Atanassov
Employees Worked With
Dennis Tiffert, Jennifer Murray, Amanda Hurtado
August 31, 2022
A+ experience at Naperville Mazda! Everyone was easy to work with and made the process a breeze! Highly recommend. And I love my new CX-5! Everyone was easy to work with and made the process a breeze! Highly recommend. And I love my new CX-5! More
by ChrisS
Employees Worked With
Anthony Storino, Jeremy Storino, Karl Tanhueco
September 28, 2021
If there was a option for negative stars Napleton Mazda deserves -⭐️⭐️⭐️⭐️⭐️! Bought a used car there drove it 3 days… on the second day the gas tank straps broke and the gas tank dropped on I-88! So i fix deserves -⭐️⭐️⭐️⭐️⭐️! Bought a used car there drove it 3 days… on the second day the gas tank straps broke and the gas tank dropped on I-88! So i fixed that… then the 3rd day it would not start! Brought it back to them only for them to tell me they cannot fix it because they cant figure out the problem! Also said they do not have wire diagrams for it!! You would think a professional mechanic would be able to Obtain wire diagrams! Lazy ??? Or just don’t care about their customers. So if you want to buy a very expensive paper weight this is the place to go!! 👎👎👎👎👎👎👎👎👎👎👎👎👎👎 More
by Japandrew1
Employees Worked With
Sabrina Erskine, Markian Kocur, Lucas Fiore , Ed Carlson, Dennis Tiffert, Dave Thomas, Jose Rivera, Marissa Ondrla
August 21, 2021
Very happy with the sale person and the whole experience.glarry was very polite professional and helpful.He did everything to meet my expectations for my new vehicle and made the process less st experience.glarry was very polite professional and helpful.He did everything to meet my expectations for my new vehicle and made the process less stressful for me.I will definitely recommend Glerry to everyone who is in the market for a new or used car More
by Ina
Employees Worked With
Glerry Salvador
July 01, 2021
I wanted to take a moment and leave a positive review even though I did not purchase here. Dan, Jeremy and Breanna in sales were all very polite, and made me (and our 3 year old, who loved being include even though I did not purchase here. Dan, Jeremy and Breanna in sales were all very polite, and made me (and our 3 year old, who loved being included!) feel welcomed in the dealer. I ended up not purchasing the car, but would not have hesitated if there was one available there that would have fit the bill. Thank you! More
by gasteffens
Employees Worked With
Breanna Bowdish, Jeremy Storino, Dan Eugea
August 24, 2020
Adrian was great to work with. He was knowledgeable and thoroughly helped me understand all facets of the CX-5! I feel like I got a great deal and truly love the car! thoroughly helped me understand all facets of the CX-5! I feel like I got a great deal and truly love the car! More
by ngawthrop
Employees Worked With
Adrian Rojas
July 27, 2020
Dan Eugea and Jeremy made the car buying process easier Dan is a great salesman and is very easy to work with. Jeremy made the financing process the best I have ever had. Dan, Jeremy and the dealership are Dan is a great salesman and is very easy to work with. Jeremy made the financing process the best I have ever had. Dan, Jeremy and the dealership are always friendly and professional. More
by kenrbuck
Employees Worked With
Jeremy Storino, Dan Eugea
