Napleton Mazda of Naperville

Awesome! Have been in touch with Jeremy ever since 2016 CX 9 was announced - to trade-in my 2013 CX 9 for the 2016 GT. Kept me posted on where my car is and wh Have been in touch with Jeremy ever since 2016 CX 9 was announced - to trade-in my 2013 CX 9 for the 2016 GT. Kept me posted on where my car is and when to expect. Updated me immediately on my car' arrival @ the dealership, and kept it all ready for me to complete the paper work and pick up the car - hassle free transaction. Fantastic customer support by Jeremy. Thank you - Mash More

Love my new car Looking for my first car, Jeremy was great and made the experience very smooth and painless. I asked to test drive multiple vehicles and he was very h Looking for my first car, Jeremy was great and made the experience very smooth and painless. I asked to test drive multiple vehicles and he was very helpful every step of the way. Even going the extra mile to show me how to work all the aspects of the car. I highly recommend More

Zero pressure lots of product knowledge We were greeted after a minute or two upon entering the interior sales area. No sales vultures here. Relaxed attitudes. We were shown vehicles by a We were greeted after a minute or two upon entering the interior sales area. No sales vultures here. Relaxed attitudes. We were shown vehicles by a salesperson with extensive product knowledge. He asked a few questions to help narrow the search. We really felt like he was trying to match us to the best vehicle that met our needs. He also offered excellent suggestions about potential future needs. I would certainly recommend others to visit. Pricing was very easily obtained and reviewed- no hassle, no tricks, etc. This is an excellent dealership. More

reliable, pleasant service We bought our second Mazda at Continental this week. Great car, and a very good buying experience. Product Specialist Nate Martin was is friendly, low We bought our second Mazda at Continental this week. Great car, and a very good buying experience. Product Specialist Nate Martin was is friendly, low-key, knowledgeable, and put up with my family's goofiness. There wasn't hard pressure, which made us feel comfortable pondering a decision between two models for a couple days. Once we decided, the responsiveness and efficiency with financing was impressive The Mazda 3 is an excellent car, and Continental of Naperville is a go-to to make the purchase. More

Superior buying experience! Jeremy was fantastic from the moment we met him! As a buyer who knew exactly what she wanted I truly appreciated the fact that he didn't waste my tim Jeremy was fantastic from the moment we met him! As a buyer who knew exactly what she wanted I truly appreciated the fact that he didn't waste my time with other vehicles/offers/specials. Highly recommend this dealership and Especially Jeremy and Robert! Thanks again for everything!! More

Friendly, low pressure experience! When I started off looking for my first new car, I had a mixture of excitement and anxiety. Immediately after stepping foot into Continental Mazda, I When I started off looking for my first new car, I had a mixture of excitement and anxiety. Immediately after stepping foot into Continental Mazda, I was surprised to be able to just look around and sit in cars at my leisure. If I had a question I could go to friendly product specialists and they were happy to help. If I wanted to test drive a car, they'd get it, I'd drive it, and then I was free to leave afterward. I felt like I was in control of the experience the whole time. I visited the dealership multiple days and worked with a few different staff, all of whom were exceedingly friendly and knowledgeable. Dan was really helpful in reducing any anxiety I had throughout the process, providing insight into the pros and cons between various models/trims, and showing me how to get the most out of each fun car in Mazda's lineup. It was a great experience, and it was easy to forget that I was working with a salesperson and not just a buddy I was bringing along to test drive cars with. Overall, I had a great experience and would recommend Continental to anyone looking for a new car! More

Awesome experience!!! Thoroughly enjoyed our experience. Working with Jeremy and his team was a pleasure! No pressure sales. We came in 2 different times to test drive a Thoroughly enjoyed our experience. Working with Jeremy and his team was a pleasure! No pressure sales. We came in 2 different times to test drive and both times we weren't pressured. We would highly recommend continental Mazda of Naperville. More

Super Awesome Having not purchased a car in 11 years I expected the days of old when pushing cars salesmen sold things you didn't need and when you left you felt li Having not purchased a car in 11 years I expected the days of old when pushing cars salesmen sold things you didn't need and when you left you felt like you got screwed.. Could not have been more opposite today at Continental Mazda. Great deal on an stunning GT CX-5. It also helped that I used edmunds and Truecar to find TMV of the car I wanted. More

Low Pressure, Excellent Experience A few months ago I had visited Continental Mazda with my 20 year old son who was looking for a used car. He was the customer and I made it a point to A few months ago I had visited Continental Mazda with my 20 year old son who was looking for a used car. He was the customer and I made it a point to stay out of it because he's smarter and better and informed than me. I knew I was also going to need a new car soon, so while he was involved with the salesman and taking a couple of test drives, I looked at all the new Mazdas even though I hadn't really considered them prior to our visit. I was overdue for a haircut and looked kind of scruffy, but was treated with respect, even though I wasn't actively shopping. More importantly, the staff was good with my son when other dealers treated him like a kid. After that experience, I began to do research and found that most Mazdas were highly rated by the major magazines and websites so put them at the top of my list. When my wife and I went to Continental for a test drive, Marko Knezevic answered all our questions without pressure, so we returned a week or so later to buy a CX-3, which we are very happy with. We felt much more valued as customers than we did at Honda and not just another statistic. Low pressure and an excellent car buying experience. More

Friendly and Helpful Overall good experience with Continental Mazda –Efrain was by far the friendliest and most professional sales consultant we have ever dealt with. The Overall good experience with Continental Mazda –Efrain was by far the friendliest and most professional sales consultant we have ever dealt with. The buying process went smoothly, without pressure. He has a positive attitude, is diligent, respectful, and patient. It was a comfortable process throughout and we are happy with the deal we received on our new car. Highly recommend this dealership and its professional sales team. Thank you Efrain for your excellent service! More