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Napleton Mazda of Naperville

Naperville, IL

4.0
413 Reviews

2363 Aurora Ave

Naperville, IL

60540

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Showing 413 reviews

July 10, 2025

Purchased a used car and extended warranty. Two days later the check engine light came on it is was a $7500 fix on a $8500 car that was all of a sudden not covered under the warranty. Had to f More

by J
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Mark Bimel
Jul 14, 2025 -

Napleton Mazda of Naperville responded

We are sorry to hear that things didn't go well. Please feel free to call our used car manager to discuss more if you like.

April 07, 2025

Visited this dealership to learn about the Mazda lineup, and walked out shaking my head. We were met kindly by a person at the front desk, but were turned over to an unenergetic young sales person in Joe. H More

by Coach5000
Recommend Dealer
No
Employees Worked With
Joe Calderon
Apr 07, 2025 -

Napleton Mazda of Naperville responded

We apologize for your experience, and we will address this with our staff. Thank you for bringing this to our attention.

March 13, 2025

Recently had a great experience helping my daughter buy a new Mazda. Our salesperson Rosa and sales manager Mark couldn't have been easier to work with. Showed her a few cars and colors. No high pressure to More

by patfitz3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bimel, Rosa Martinez
Apr 04, 2025 -

Napleton Mazda of Naperville responded

Thank you for you feedback and business. Anthony Storino General Manager

October 09, 2024

I looked at many cars and did much research. , I ended up buying a Mazda CX 50 from napleton Mazda of Naperville. Gabby was the best sales person on the planet and the dealer treated me fair. I t More

by John. The landscaper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabby Storino
Oct 09, 2024 -

Napleton Mazda of Naperville responded

Thanks for your recent purchase and feedback. Congrats and thanks again. Napleton Mazda of Naperville

July 17, 2024

Easy to business with. No pushy/hokey/high pressure sales tactics. Our salesperson (Brian MacGee) was extremely knowledgeable, patient, helpful, and courteous throughout More

by Kpettingill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Magee
Sep 14, 2024 -

Napleton Mazda of Naperville responded

Glad to hear. Thanks for your trust.

March 01, 2024

Beware of high dollar add-ons and junk fees. My sales process was kind of clunky..Did not buy. More

by John the Landscaper
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Gabby Storino
Mar 01, 2024 -

Napleton Mazda of Naperville responded

Sorry to hear about your experience. Most customers see value in these products; however, this is why it's clearly listed on the addendum as "optional" We will gladly not sell them to you and just the sell the vehicle only if you like.

January 09, 2024

great experience buying my new CX-5. . Tom was very helpful and professional. Walked me through the new bells and whistles that new cars have now, since my last car purchase was in 201 More

by dominic fotino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pazdan
Jan 23, 2024 -

Napleton Mazda of Naperville responded

Thanks so much for your business. Anthony Storino General Manager

October 19, 2023

Jeff is the best in the business. He truly helps the consumer get the best value for their dollar. A nice personable human who handled our purchase. After being in the business for 29 More

by alscot308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Oct 24, 2023 -

Napleton Mazda of Naperville responded

Thanks so much. Anthony Storino General Manager

May 26, 2023

My car buying experience with Brian at Napleton Mazda of Naperville was amazing, stress free, no underhanded sneaky stuff like you encounter with many other car dealerships and their employees. I am so gra More

by Gramos0307
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Magee
Jun 29, 2023 -

Napleton Mazda of Naperville responded

Thanks so much for the feedback. We think Brian is great too! Thanks again. Anthony Storino General Manager

March 20, 2023

Smooth purchase experience with excellent follow up. Napleton Mazda is clearly focused providing a positive customer experience - both during the sales process and after. More

by William S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Storino, Sean Pelkey, Brian Magee
Jun 29, 2023 -

Napleton Mazda of Naperville responded

Thanks so much for your business. Anthony Storino General Manager

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