Napleton Hyundai Maserati Alfa Romeo Fiat of Carmel - Service Center

I love my car but now I am having issues with warning lights. The service department is extremely slow, dropped my car off 3 days ago and they still have not looked at it. Also they did not give me a loa lights. The service department is extremely slow, dropped my car off 3 days ago and they still have not looked at it. Also they did not give me a loaner but weirdly gave a loaner to another customer. I have called daily and no one has returned my messages as well as at least telling me what day they will decide to take a look at my car that I have had for a month. GO SOMEWHERE ELSE IF YOU CAN. The Chevy dealer down the street will have your car fixed in one day great service department! More

Worst dealership I ever have dealt with. They suckered me into buying a scratch and dent warranty because there are three dents on my car. Told me they would fix the car in Elkhart cause I live 3 hours away. into buying a scratch and dent warranty because there are three dents on my car. Told me they would fix the car in Elkhart cause I live 3 hours away. Still waiting. Since I had to take this route I got a call on how to take care of this online. How much easier it would have been with the right way of communication! Just a computers click away. More

Janae was so wonderful! She helped me find the perfect car for the perfect price!! I recommend Napleton Hyundai of Carmel to all friends and family. car for the perfect price!! I recommend Napleton Hyundai of Carmel to all friends and family. More

I was exceptional pleased working tim dement. I didnt feel like i was getting the run around and he communicated with me like he said he was. He's a man of his word putting the customer first. I would re feel like i was getting the run around and he communicated with me like he said he was. He's a man of his word putting the customer first. I would recommend other people doing business with napleton to contact Tim Dement. I rate him 5 stars More

I seen this woman drinking a monster energy drink and boy she didn’t need that. Her energy was enough to fill every dealership on 96th street. Thank you for good service she didn’t need that. Her energy was enough to fill every dealership on 96th street. Thank you for good service More

I worked with janae Andrews and she was awesome. Lots of energy. Reminds me of my friend. She was was delight. Really awesome woman to work with energy. Reminds me of my friend. She was was delight. Really awesome woman to work with More

SERVICE OVER CHARGE Beware!!! Had a service ripoff recently, needed a steering coupling replacement. I told service what was needed. The part cost less then $10, I w Beware!!! Had a service ripoff recently, needed a steering coupling replacement. I told service what was needed. The part cost less then $10, I was in hurry and didn't pay attention to bill. They charged me $140 for finding the problem. They also said I had to have the wheel alignment when installing the coupling, at $90. Later I checked with another dealer and the service manager said alignment wasn't needed. You be the judge!! I remember how honest Ed Napleton was in Blue Island, he didn't cheat people. More

Kevin Pettijohn in service is amazing. Bought a car and he worked his tail off to get everything done and the car back. He’s amazing at what he does and I want to personally thank him for going above and b he worked his tail off to get everything done and the car back. He’s amazing at what he does and I want to personally thank him for going above and beyond. It’s hard to find great customer service like he provided. More

Very kind & caring to the services i needed done on my car. Friendly. Took his time wasn’t rushed. I would recommended my family & friends. car. Friendly. Took his time wasn’t rushed. I would recommended my family & friends. More

Janae was absolutely wonderful! Bought a new G70 yesterday & the entire staff went above & beyond. They took time to go through every inch of the car with me before I drove it off the lot. yesterday & the entire staff went above & beyond. They took time to go through every inch of the car with me before I drove it off the lot. More