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Napleton Hyundai of Carmel
Indianapolis, IN
299 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 299 reviews
October 14, 2023
Tyler is a Rockstar! ! Got me an amazing deal on my new truck. Super friendly and went over all the paperwork with me. Definitely ask for him!!! Will be buying my next pur ! Got me an amazing deal on my new truck. Super friendly and went over all the paperwork with me. Definitely ask for him!!! Will be buying my next purchase from him! More
by gryskea
Employees Worked With
Tyler buell
October 13, 2023
I have leased 2 vehicles from them, they always have a better selection of inventory compared to other Dealers in the area. The staff is always very professional and a pleasure to work with. I’m looking f better selection of inventory compared to other Dealers in the area. The staff is always very professional and a pleasure to work with. I’m looking forward to pick out my new 2024 model from them very soon. More
by Scubasteve035
Employees Worked With
Isaiah
October 13, 2023
Ive used Napleton Hyundai of carmel for years now and always had the best times when i go there. 3 Cars in and planning on getting a 4th. Amazing dealership and amazing staff always had the best times when i go there. 3 Cars in and planning on getting a 4th. Amazing dealership and amazing staff More
by ShaneStevens
Employees Worked With
Janae Andrews
October 13, 2023
I have been buying and servicing vehicles here for the last 4 years and have had a pleasant experience every single time, nice and friendly staff always willing to work with you last 4 years and have had a pleasant experience every single time, nice and friendly staff always willing to work with you More
by Frank L
Employees Worked With
Tyler Schrum
