Napleton Honda of Morton Grove

This past Friday, my mom bought a new car from Castle This past Friday, my mom bought a new car from Castle Honda in Morton Grove. She had a great experience and she got to make a deal in her native lan This past Friday, my mom bought a new car from Castle Honda in Morton Grove. She had a great experience and she got to make a deal in her native language, Polish. She dealt with Marian Cierpiala. He explained the financing in detail and she made a purchase. On Sunday, I reviewed the sale contract and noticed that she purchased a life and disability insurance. When I asked her about it she was surprised as she remembers telling Mr. Cierpiala she did not want the insurance as she already has coverage through her work. Unfortunately, she doesn't speak English that well so she didn't read the contract before she signed it. She has spent Monday and Tuesday calling and emailing Mr. Cierpiala. Needless to say, he has not bothered to return her calls. So, finally I had called a manager complaining about the situation and 2 minutes later Mr. Cierpiala calls my mom telling her that he got her a special financing deal that he could only get her because she has purchased insurance through them and if she decided to cancel her interest rate would go up by 1 point. After some discussions, I believe this entire issue will be resolved, meaning the insurance coverage will be canceled and the cancellation will not affect her original financing contract. The bottom line, always read before you sign! More

Liars and would add random things such as life insurance and other policy without telling you…… One of the worst human being i've met! Liar, takes advantage of people!!!!! I rarely write any reviews at all… and other policy without telling you…… One of the worst human being i've met! Liar, takes advantage of people!!!!! I rarely write any reviews at all….. But this is too much! More

I bought a car from castle honda I just love my car and I bought a car from castle honda I just love my car and I like this place when someone wants to buy a honda I want to recommend this dealership to m I bought a car from castle honda I just love my car and I like this place when someone wants to buy a honda I want to recommend this dealership to my friends or family I hope this review is helpful to everybody ^^ More

This was one of my best experiences of buying a car nora and harris were very helpfull and went over everything in detail I will recomend themvto all my frinds and harris were very helpfull and went over everything in detail I will recomend themvto all my frinds More

great service, people friendly, helpful, definitely will recommend to others, then time comes will buy hew Honda again from same dealership i'm completely satisfied and happy. recommend to others, then time comes will buy hew Honda again from same dealership i'm completely satisfied and happy. More

I was glad to get a new car. When I went to the Castle Honda, Harris, the salesman gave me a good explanation of the car. He was very friendly and nice to me. I love the car and I hope other people buy th Honda, Harris, the salesman gave me a good explanation of the car. He was very friendly and nice to me. I love the car and I hope other people buy the car at Castle Honda as well. More

I visited this dealership 3 times during this week, Tom I visited this dealership 3 times during this week, Tom the sales person was very polite and super friendly he showed me different models of the 2013 I visited this dealership 3 times during this week, Tom the sales person was very polite and super friendly he showed me different models of the 2013 honda accord. I really like this car and came back today to buy it. But when we met the Finance Guy Marian Cierpiala that's when my experience gave a 360• turn this guy was very unprofessional he treated me very bad.He even said that he didn't needed my business, telling me that my money was worthless. I walked away from there not wanting to buy a car anymore. So sad that people like this guy handles our personal information and knows where we work and how much we make for living. Daniel More

It was a great experience and they helped me pick the right car for me. Very helpful. I would highly recommend them to anyone looking to buy a car. right car for me. Very helpful. I would highly recommend them to anyone looking to buy a car. More

Our sales person was Michael A. gave us a good price on our new Accord EXL W/NAVI and good trade in on our old car, no pressure from him to buy a car. Max from sales was very helpful when I approached him our new Accord EXL W/NAVI and good trade in on our old car, no pressure from him to buy a car. Max from sales was very helpful when I approached him with question. General manager (GM) was also very helpful. Last person who we dealt with was Finance Manager Marian Cierpiala, from my perspective he deserves A+ (5 stars+) for explaining the sale contract, various finance options etc., he did not impose on us any extras: (extended warranty contract, life insurance etc.) John M. More

We felt Tony explained the differences between the different 'minivans' on the market and showing the higher standards Honda represents. He allowed both my wife and I an opportunity to drive the vehic different 'minivans' on the market and showing the higher standards Honda represents. He allowed both my wife and I an opportunity to drive the vehicle and let our kids run the showroom while each of us were on the test drive. He was up-front about price and the differences between trim levels. He didn't try to over-sell us on items we really didn't need and showed us why an EX trim level really fit our needs better than the base LX model. We are happy with our decision to buy from Tony and Castle Honda. Our friend April was correct in recommending Castle to us. More