Napleton Honda of Morton Grove
Morton Grove, IL
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Awesome! Simply superb !!! Nora and Harris were phenomenal! Thank you so much for the best car buying experience EVER! No hassle, friendly, courteous and helpf Simply superb !!! Nora and Harris were phenomenal! Thank you so much for the best car buying experience EVER! No hassle, friendly, courteous and helpful staff. I would recommend this dealership to everyone. More
Bad Experience! Don't get fool by the finance they will add all the extra options without telling you that you have to pay for them. Specially the so called lo-jack t Don't get fool by the finance they will add all the extra options without telling you that you have to pay for them. Specially the so called lo-jack that cost $800.00 and extended warranty etc., I went back there within that week of purchase and told him to remove the lo-jack. But him and his manager said "NO" once they installed the device you can't cancel or refunded. Called the lo-jack company customer service and inform me that they can't cancel the device coz I did not get the device with them, Its up to dealer to give me the refund. I would not recommend this dealer and won't go back here in the future. By the way I purchase a brand new 2016 CRV here and that's a mistake. Hope this help someone. More
Great Customer Service We recently purchased our new car from Castle Honda. We received excellent customer service from Tony. He was very knowledgeable and honest with us, a We recently purchased our new car from Castle Honda. We received excellent customer service from Tony. He was very knowledgeable and honest with us, and we would definitely recommend him to others. We will be coming back again to Honda for our next car purchase. More
Outstanding Mr. Seamoun was incredible helpful. In a few words, he solved all my needs and I left the agency very satisfied with the service that I got from my sa Mr. Seamoun was incredible helpful. In a few words, he solved all my needs and I left the agency very satisfied with the service that I got from my sales consultant. Thank you again Mr. Shamoun! More
cheater...sold used car after 4.5 yrs with faulty battery I bought honda accord exl 2011 model in the mth of may 2015.. within 2 days of purchase, i realised that its battery is faulty. I made a complain and I bought honda accord exl 2011 model in the mth of may 2015.. within 2 days of purchase, i realised that its battery is faulty. I made a complain and took the vehicle to the service station. They spend hardly 5 min on my vehicle and came with a conclusion that no issues with battery. I told them that its draining very fast. Battery was getting if u even run music system for 5 min in ignition without engin start...but they didnt listen to me...post that i keep extra care while using my car..like without starting my engine i dont use inside lights and music system etc. But still time to time i used to face issues with the battery and all the time i use battery jumper to start my car...but now in 6 mths this issue bcm a regular problem for me..i took my vehicle again to the castle honda but they directly denied accepting the fact that they have sold the car with faulty battery wich was 4.5 yrs old and asked me to pay for battery change and labor cost. So i suggest everyone to think twice before dealing with castle honda. More
Excellent Buying experience My husband and I had a really great experience. Never felt pressured, haggled, or lied to. They gave us fair market value without having to negotiat My husband and I had a really great experience. Never felt pressured, haggled, or lied to. They gave us fair market value without having to negotiate. Shamoun D. was a pleasure to deal with, very friendly. Everyone was very friendly and accommodating. I love my Honda Pilot. I will definitely recommend my friends and family to Castle Honda to see Shamoun! More
My place to shop for cars! Just bought my 3rd used car from Castle Honda. I received an excellent service from Josh. He was quick with the paper work and very accommodating thr Just bought my 3rd used car from Castle Honda. I received an excellent service from Josh. He was quick with the paper work and very accommodating through the entire process . He understands the business and is a . Castle Honda is my place to shop for cars, been going there since 2006. More
Good!! Thank you for good service and if I buy new car next time, I will visit Castle Honda. Also, I will recommend my friend if they buy new car. Thank you for good service and if I buy new car next time, I will visit Castle Honda. Also, I will recommend my friend if they buy new car. More
sales we leased a car with the help of sales mgr Brent. Dixon. He was very friendly and knowlegable of our needs.He took his time to go over every thing so we leased a car with the help of sales mgr Brent. Dixon. He was very friendly and knowlegable of our needs.He took his time to go over every thing so that we liked the deal that we got.He spent a lot of time on the phone and at the office working out the best deal for us. More
Great experience As usual Tony was helpful and knowledgeable with us, helping us every step of the way. I have purchased a car from him before and would recommend him As usual Tony was helpful and knowledgeable with us, helping us every step of the way. I have purchased a car from him before and would recommend him to anyone looking for a car.I will be back. More