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Napleton Honda of Morton Grove

Morton Grove, IL

3.2
259 Reviews

6900 W Dempster St

Morton Grove, IL

60053

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Showing 259 reviews

December 21, 2015

Awesome! Simply superb !!! Nora and Harris were phenomenal! Thank you so much for the best car buying experience EVER! No hassle, friendly, courteous and helpf More

by S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harris, Nora, Mark
December 17, 2015

Bad Experience! Don't get fool by the finance they will add all the extra options without telling you that you have to pay for them. Specially the so called lo-jack t More

by Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark
Dec 22, 2015 -

Napleton Honda of Morton Grove responded

We're very sorry that you had a negative experience. We strive to offer the best customer service to each guest. I invite you to call us at (847) 965-8833 and ask for AJ Mundell. I'll make sure that you leave with a positive experience. Again, I apologize sincerely for the miscommunication.

December 09, 2015

Great Customer Service We recently purchased our new car from Castle Honda. We received excellent customer service from Tony. He was very knowledgeable and honest with us, a More

by Samir07
Recommend Dealer
Yes
Employees Worked With
Tony Chammas
November 30, 2015

Outstanding Mr. Seamoun was incredible helpful. In a few words, he solved all my needs and I left the agency very satisfied with the service that I got from my sa More

by Lorelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Shamoun
November 29, 2015

cheater...sold used car after 4.5 yrs with faulty battery I bought honda accord exl 2011 model in the mth of may 2015.. within 2 days of purchase, i realised that its battery is faulty. I made a complain and More

by RK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
used car manager (Ali) and head of castle honda (JD)
November 29, 2015

Excellent Buying experience My husband and I had a really great experience. Never felt pressured, haggled, or lied to. They gave us fair market value without having to negotiat More

by Bella03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shamoun Dahlan
November 24, 2015

My place to shop for cars! Just bought my 3rd used car from Castle Honda. I received an excellent service from Josh. He was quick with the paper work and very accommodating thr More

by Jordan1234
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
November 23, 2015

Good!! Thank you for good service and if I buy new car next time, I will visit Castle Honda. Also, I will recommend my friend if they buy new car. More

by Teddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAN PARK
November 22, 2015

sales we leased a car with the help of sales mgr Brent. Dixon. He was very friendly and knowlegable of our needs.He took his time to go over every thing so More

by kathy hallenborg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Dixon
November 20, 2015

Great experience As usual Tony was helpful and knowledgeable with us, helping us every step of the way. I have purchased a car from him before and would recommend him More

by kesbmk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Chammas
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