Napleton Honda of Morton Grove

Amazing deal. Excellent staff and they are really very comfortable and got unbelievable deal... I refer anyone to go to buy Honda from casual Honda and with those p Excellent staff and they are really very comfortable and got unbelievable deal... I refer anyone to go to buy Honda from casual Honda and with those people I mention early ... Harrish,Nora and Mariano More

Very impressive! One of the best shopping experiences - bar none. We were looking for a new vehicle, and the service provided by Harris Fazal and Marion was absolutely One of the best shopping experiences - bar none. We were looking for a new vehicle, and the service provided by Harris Fazal and Marion was absolutely exemplary - nothing like we have ever experienced before. This is the second time we have purchased a vehicle from Castle Honda, and we have to admit, the experience this time was no different from the first one many many years ago. If you are looking for a Honda, this is your destination. If you are not sure if Honda is the vehicle for you, stop by here, and be prepared to be convinced why Honda is the way to go! And make sure to ask for Harris Fazal and Marion - they will do their best to meet and exceed your expectations! - Murad S. Shah More

THIS DEALERSHIP IS A 10 PLUS Today we bought a Honda Civic 2016 and had a wonderful experience. Both Nora and Harris exceeded our expectation. Both of them truly understand the Today we bought a Honda Civic 2016 and had a wonderful experience. Both Nora and Harris exceeded our expectation. Both of them truly understand the meaning of EXCELLENT CUSTOMER SERVICE because that what we received. One last comment - The Finance Manager was AWESOME. I rate this Car Dealership a 10+ More

BEST CUSTOMER SERVICE EVER! Yesterday, I got my Hyundai Santa Fe 2015. I was greated by Mustafa Sidiqian and after explaining my desire to trade in my old car and get an SUV, he Yesterday, I got my Hyundai Santa Fe 2015. I was greated by Mustafa Sidiqian and after explaining my desire to trade in my old car and get an SUV, he diligently worked with the financing department to get my wishes come true. I have nothing but great things to say about his services and how hard he worked with me to get me a good deal. I am so happy with my new vehicle! I will recommend Castle Honda without any hesitation. Thank you Mustafa for your kindness and hard work! Luisa More

Excellent Customer Service. Harris and Nora were very helpful when we bought our Honda CR-V last year. Everybody at dealership are very nice, well behaved and eager to help. Harris and Nora were very helpful when we bought our Honda CR-V last year. Everybody at dealership are very nice, well behaved and eager to help. More

Beware: Don't Bring Your Car Here For Repairs Last week I got a 3rd alternator put in my vehicle since last Sept/Aug 2015. I have literally brought my vehicle into this service dealership every mo Last week I got a 3rd alternator put in my vehicle since last Sept/Aug 2015. I have literally brought my vehicle into this service dealership every month since January with new problems. The assistant managers makes excuses for everything and accepts no responsibility or accountability for poor mechanical repairs done by his technicians. I picked up my car on Wednesday and my AC wasn't working but was working fine when I dropped it off. My car was making a noise brought it back in and was told it broke down. This was puzzling as it was just there for 3 days and NO ONE discovered this when tests were done given that other issues were discovered but not this one. The assistant manager then proceeded to tell me that it probably broke while there but not at hands of mechanic. That is the most ridiculous thing I've ever heard. They say to bring your car to the dealership to ensure quality parts and mechanic work but clearly in my experience that is not the case. So if you have a honda that needs repairs, do not bring it to Castle Honda service department, goto another honda dealership as you might face recurring "coincident" issues that need repairs as I've been constantly told every month since January 2016. Don't except any helpfu solutions from the assistant manager as he accepts no accountability and is there to just take your money. More

Excellent customer service Harris and Nora were very helpful to us in buying our car. They went the extra mile to accommodate our need. I highly recommend both of them if you ar Harris and Nora were very helpful to us in buying our car. They went the extra mile to accommodate our need. I highly recommend both of them if you are considering buying a car from Castle honda. They are great people in customer service. More

Do not buy cars from this place. Beware of Mark Fisher! He ripped me up and made me pay $2,500 more. I went to Castle Honda at Morton Grove and bought a Honda Accord LX from Mark Fis Beware of Mark Fisher! He ripped me up and made me pay $2,500 more. I went to Castle Honda at Morton Grove and bought a Honda Accord LX from Mark Fisher. He kept insisting on me buying the GPS and 10 year warranty service which cost about $2500 total. Because of his insistence, I decided not to buy the car that day but then he offered me to give me the 10 year warranty with no charge. But later I found out that he charged $1172 for it. Even without the warranty, the price was still too high so I asked him if I could not get the GPS. Mark said that's not possible so I told him I'm not going to buy the car and decided to leave. Then Mark gave me another offer: keep the GPS but he would give me a better financial budget option which would save $1559 by reducing 6 month payment. The Korean translator, who is also a dealer in this place and was translating English for me, confirmed Mark's words. So, I bought the car. However about a week later, I found out that I was paying the same total price but paying it off just a 6 month sooner. Please go somewhere else and buy somewhere else. More

Great car buying experience! I purchased new Honda Pilot. Paul was very professional, friendly and helpful throughout the whole process. Nice car,nice people and I am satisfied I purchased new Honda Pilot. Paul was very professional, friendly and helpful throughout the whole process. Nice car,nice people and I am satisfied. I will come back when I'm ready to buy again. I will recommend them to my friends. More

No hassle and no games. We dealt with Tony in picking out our new Odyssey. He is knowledgeable and funny. He put us at ease immediately. The dreaded "money" conversation, We dealt with Tony in picking out our new Odyssey. He is knowledgeable and funny. He put us at ease immediately. The dreaded "money" conversation, with game playing and all, never happened. Tony was upfront and gave us a great deal. The whole team was professional and friendly. A great place to buy a car. More