Napleton Honda of Morton Grove
Morton Grove, IL
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Had a great experience! Thanks you Tony for making the purchase of my new car a great experience. Everyone was great. I felt that tony was wanting to work with me and gave me Thanks you Tony for making the purchase of my new car a great experience. Everyone was great. I felt that tony was wanting to work with me and gave me opinion for payment plan. More
Disappointed I have leased 3 vehicles in the past few years from this dealership. Always had an overall positive experience except this most recent time when I wen I have leased 3 vehicles in the past few years from this dealership. Always had an overall positive experience except this most recent time when I went in wanting a lease special they had on their website, only to learn that the ad was a gimmick. This has always been a dealership I have relied on top be straightforward and different from others. It really is disappointing that they have fallen to practices that entail not honoring their own specials they advertise online. More
A dealership is as good as the last person you dealt with Needed another car. Thought I had done my research. Had it narrowed down to three cars from three different manufacturers. The Honda CRV was my top Needed another car. Thought I had done my research. Had it narrowed down to three cars from three different manufacturers. The Honda CRV was my top choice. Was all set to buy a last years model from another dealer. My mechanic of 15 years implored me to go talk to Tony Chammas at Castle. I always listen to my mechanic. Tony did not try to sell me anything. He listened and let me buy. And, he figured out how to get me into a this years CRV, more equipment, for less than the last years model elsewhere. Then, believing a sale is not made until after the sale, he would not let me off the lot until he felt I knew how to work essential items for my safety, comfort, and the unique reasons he had deduced I was buying this model. A real pleasure. My car is less than a month old and therefore I do not know what the future bodes. For me, now, this was the right decision. More
Great Experience My husband and I went in to lease a car for the first time and had a great experience at Castle Honda. We felt heard and considered, and are very happ My husband and I went in to lease a car for the first time and had a great experience at Castle Honda. We felt heard and considered, and are very happy with the car we went home with. Terry Mofreh was wonderful to work with, as was Brent Dixon. More
A "Must-go-to" Harris and Nora are fantastic! Great salespersons! Straightforward talk, concern for individual needs and preferences and willingness to work with y Harris and Nora are fantastic! Great salespersons! Straightforward talk, concern for individual needs and preferences and willingness to work with you. On top of that, they are genuinely nice people. I highly recommend going in to see the vehicles and to deal with Nora and Harris. More
Excellent buying experience Jim was very helpful throughout the whole process of buying my wife's car. He listened to what we're looking for in a car and he offer suggestions her Jim was very helpful throughout the whole process of buying my wife's car. He listened to what we're looking for in a car and he offer suggestions here and there but the whole time we never felt pressured to buy anything we don't want. My wife wanted a specific color for exterior and interior, and we know that they were having difficult time finding one, but Jim and the staff was able to get it for us, which surprised my wife since all along she thought she won't be getting the ivory interior. We really appreciate Jim and everyone at Castle Honda and we highly recommend them, particularly Jim. More
FABULOUS EXPERIENCE! I am now a customer for life! Carlos went above and beyond to find provide outstanding customer service! He found me the perfect used car at a great I am now a customer for life! Carlos went above and beyond to find provide outstanding customer service! He found me the perfect used car at a great price and took excellent care of every detail. Everyone was great! More
Amazing deal. Excellent staff and they are really very comfortable and got unbelievable deal... I refer anyone to go to buy Honda from casual Honda and with those p Excellent staff and they are really very comfortable and got unbelievable deal... I refer anyone to go to buy Honda from casual Honda and with those people I mention early ... Harrish,Nora and Mariano More
Very impressive! One of the best shopping experiences - bar none. We were looking for a new vehicle, and the service provided by Harris Fazal and Marion was absolutely One of the best shopping experiences - bar none. We were looking for a new vehicle, and the service provided by Harris Fazal and Marion was absolutely exemplary - nothing like we have ever experienced before. This is the second time we have purchased a vehicle from Castle Honda, and we have to admit, the experience this time was no different from the first one many many years ago. If you are looking for a Honda, this is your destination. If you are not sure if Honda is the vehicle for you, stop by here, and be prepared to be convinced why Honda is the way to go! And make sure to ask for Harris Fazal and Marion - they will do their best to meet and exceed your expectations! - Murad S. Shah More
THIS DEALERSHIP IS A 10 PLUS Today we bought a Honda Civic 2016 and had a wonderful experience. Both Nora and Harris exceeded our expectation. Both of them truly understand the Today we bought a Honda Civic 2016 and had a wonderful experience. Both Nora and Harris exceeded our expectation. Both of them truly understand the meaning of EXCELLENT CUSTOMER SERVICE because that what we received. One last comment - The Finance Manager was AWESOME. I rate this Car Dealership a 10+ More