Napleton Honda of Morton Grove

Was a great experience, everyone was very thoughtful and a big thanks to Giovanni Barbosa for helping me purchase my first car which was a 2025 Honda pilot. a big thanks to Giovanni Barbosa for helping me purchase my first car which was a 2025 Honda pilot. More

We had great experience with Emad Ghaly, thanks to his excellent work, understanding, patience and professionalism we got a great car and very good deal. We appreciate his help and support. excellent work, understanding, patience and professionalism we got a great car and very good deal. We appreciate his help and support. More

Gio was one of the best salesman and very helpful i will highly recommend working with Gio. highly recommend working with Gio. More

Brian Ferguson helped me out and he was probably one of the best dealers that I've ever had to deal with at any car dealership. He went above and beyond to help me get exactly the car I wanted and went to the best dealers that I've ever had to deal with at any car dealership. He went above and beyond to help me get exactly the car I wanted and went to go grab it himself It was a great experience. More

The salesman Brian Ferguson is probably the best person I've had to work with. I've had to work with. More

Brian Lewis helped me answer all my questions and didn’t hesitate to assist me with my new Honda Odyssey purchase. He worked with me on my trade-in and final purchase price. He assured me if I had any quest hesitate to assist me with my new Honda Odyssey purchase. He worked with me on my trade-in and final purchase price. He assured me if I had any questions. I called him, and he always answered or returned my text promptly. I have recommended friends and family and forwarded his contact to them. I would love to purchase another vehicle from him in the future. Please reach out to Brian for any Honda purchases. More

I purchased a 2025 honda passport on 10/2/24 as or writing this review the loan on the trade has not been paid off. After calling and even sending a message to the general manager with no end in sight writing this review the loan on the trade has not been paid off. After calling and even sending a message to the general manager with no end in sight, i had to file a complaint with the Il. attorney general fraud bureau. More

I first bought a 2022 demo CRV EX L on Saturday December 17 night as I was told there were no new EX L CRV's available. At the end of the purchase and signing the paperwork I saw damage to the vehicle along 17 night as I was told there were no new EX L CRV's available. At the end of the purchase and signing the paperwork I saw damage to the vehicle along the doors, drivers rear back panel, chips everywhere on the hood of the car and was told it would be fixed. I asked for the manager Andrew but was told he was gone for the day. I was not happy the damage was not disclosed to me before the sale. The dealership was closed on Sunday so I called at 9:00 am Monday morning December 19, 2022 and spoke with the manager Andrew. He said bring in the vehicle and we would work things out since they somehow got a new 2023 CRV in. When we sat down to discuss the matter he said he would trade in the CRV from Saturday evening at a $9,600 deficit to me. So I ended up spending around $9,600 more than the listed price. This is truly a rip off to a 69 year old man. Not happy with the treatment and price that was extorted from me. He originally started at a loss to me of $16,000 but came down to $9,600. This not a way to do business and felt that due to my age, possibly my religion discriminated against. I purchased extra warrantees also so I ended up paying just under $52,000 not right when it should have been $42,400. I contacted Honda Corp. filed a complaint and they called the general manager Mr. Shamoun head of Used Cars Sales but he refused to negotiate with them. Honda was not pleased with him misappropriating $9,600 for 36 hours depreciation. Honda sent me a $400 loyalty card as they were embarrassed but said each dealership is franchised. Other reviews I read recently complained of the same treatment I experienced so this maybe their standard procedure stealing from senior citizens. More

Ash helped us out and got us a deal and half after the manager Shamoun agreed to all of our terms. Come and see these guys you won't be disappointed. manager Shamoun agreed to all of our terms. Come and see these guys you won't be disappointed. More

Great Dealership with excellent customer service and support; Raid Kashim provided exceptional service; 100 percent satisfactory service provided support; Raid Kashim provided exceptional service; 100 percent satisfactory service provided More