Napleton Ford in Libertyville

Tim was awesome! I just moved to IL from IN and needed some wheels and had limited funds. Tim was able to find me a car in the price range I was looking for and truly helped me out. He made the process some wheels and had limited funds. Tim was able to find me a car in the price range I was looking for and truly helped me out. He made the process as fast as possible and completely painless. Tim even pulled a car fax report for us while we were test driving the car. He brought us ice cold water while we were waiting and we didn't even have to ask. I will recommend Tim and Napleton Ford in Libertyville to anyone and everyone. Just a great overall experience and a great used vehicle. More

Tim was very comfortable to work with, friendly and honest. They even washed my wife's car (not bought at Napleton) while we waited. No pressure sales and finance staff and very easy to work with. I honest. They even washed my wife's car (not bought at Napleton) while we waited. No pressure sales and finance staff and very easy to work with. I will certainly recommend Tim and Napleton Ford to family and friends. More

I have bought two autos new and used from this dealership. Both sales went extremely smoothly. Burt my salesman was very easy to work with. I have brought my autos for service for the past 8 years dealership. Both sales went extremely smoothly. Burt my salesman was very easy to work with. I have brought my autos for service for the past 8 years. Service dept staff Eric and Mark communicate clearly and effectively with customers. They explain the problem and answer your questions. Quality of work and friendliness exceptional. I have never had a bad experience with Napleton and Sessler (previous dealership). I would highly recommend this dealership for sales and service. More

My last three cars were Saturns, because I didn't like to "haggle" about the price. However, my wife and I stopped in Napleton Ford in Libertyville to check out a new car and were welcomed almost immediatel "haggle" about the price. However, my wife and I stopped in Napleton Ford in Libertyville to check out a new car and were welcomed almost immediately by Mark Eck. He easily made us feel comfortable, answered all our questions and gave us the impression our needs were his focus. We expected a "car salesman" but met a new friend instead. We didn't buy at that time. Not long after, Mark called me with two used car options that came in, and I stopped by to see what he had. I trusted his suggestions and purchased one of them. I'm extremely pleased with the service he provided and have told a number of my friends and customers about him and Napleton Ford. Service since then has been quick and problem-free. Mark was a great find! More

Tim was great salesmen and answered all my questions on the Escape. The most knowledgeable saleman I have ever come across. I will certainly recommend him to all my friends and family. Napleton has a real the Escape. The most knowledgeable saleman I have ever come across. I will certainly recommend him to all my friends and family. Napleton has a real asset with Tim selling their cars. More

Service was excellent! I test drove several cars and visited on multiple occasions before getting the right one for me. Tim was great to work with. He provided very knowledgeable answers to all of my qu visited on multiple occasions before getting the right one for me. Tim was great to work with. He provided very knowledgeable answers to all of my questions. I ended up getting a used BMW 325 xi at a really great price! I recommend this dealership to anyone making the big decision of buying your first car! - Derek More

The dealer and Tom dealt with me very straight forward and honest. I spent many days configuring a vehicle that met my requirements and took a lot of Tom's time helping me look for a vehicle that would f and honest. I spent many days configuring a vehicle that met my requirements and took a lot of Tom's time helping me look for a vehicle that would fit me. When all was said and done it became apparant that I would need to order the vehicle, and Tom made that process as simple as possible. The whole group there from sales to service really take an interest in their customers, and never once did I feel that typical pressure to buy something I didn't need or want. They gave me a great price right from the start (no other dealer came close)and never shorted me on anything I was looking for. Great experience and I would point anyone who is considering a Ford or Lincoln to take a look at Napelton Ford! More

The service was great at this dealership. I worked thru sales consultant Tim Barcal and had a great new car buying experience. Tim Barcal is #1. sales consultant Tim Barcal and had a great new car buying experience. Tim Barcal is #1. More

We went to Napleton Ford in Libertyville Illinois to look at the 2011 Ford Escape. We were shown the vehicle and take for a test ride by Tim Barcal. He was very knowledgealbe about the car and very patient w at the 2011 Ford Escape. We were shown the vehicle and take for a test ride by Tim Barcal. He was very knowledgealbe about the car and very patient when explaining prices and options. Without hype or high pressure hold sold us two new Ford Escapes at a great price. Mike Fullman and Patricia Kuhn More

This is the third car we have purchased from Rich at Napleton Ford in Libertyville. Rich provides exceptional personal service and works extremely hard to make sure that we are 100% satisfied. He goes o Napleton Ford in Libertyville. Rich provides exceptional personal service and works extremely hard to make sure that we are 100% satisfied. He goes out of his way to help the customer. Our Fords have had virtually no service issues and we are very satisfied with both previous purchases. The Service Department is outstanding - Gene, Eric and Mark are friendly, efficient and get the service work done in a timely manner. All in all, this is the best dealership experience we have ever had. These Fords have been a good value. More