Napleton Ford in Libertyville

Scott listened to me and my concerns. He understood the problems I was having trying to find a car for my recent college graduate. We had come in looking for a new Ford Focus and for the same amount of mo problems I was having trying to find a car for my recent college graduate. We had come in looking for a new Ford Focus and for the same amount of money he was able to sell us a new Fusion (which we thought was out of our price range). This was the car my son really wanted! This was the 3rd dealership we had visited. We could not be happier and know we will be back when it is time for my wife's new car. More

I ordered my 2012 mustang and it was taking longer than they thought so they cut me an awesome deal for one they had on the lot to compromise for how long it was taking. I couldnt be any happy with the they thought so they cut me an awesome deal for one they had on the lot to compromise for how long it was taking. I couldnt be any happy with the sales and service aspect. Tim was a great guy who delivered amazing sales service. I went to kevin with a lot of questions about why my car was taking so long and he never once made me feel like I was not welcomed at all. He spent as much time as he needed with me on the phone to make me as pleased as possible. If it was not for Kevin and Tim's amazing sales, customer service and personable attitudes I would have cancelled my order and went with a different dealer. They were amazing and deserve recognition for their supreme service. More

I had a good experience at Napleton. I wasn't sure which model would be best for me, and Tim helped me decide on the Edge, which I absolutely love! The price was very competitive. Tim took the time to go t model would be best for me, and Tim helped me decide on the Edge, which I absolutely love! The price was very competitive. Tim took the time to go through all the accessories with me, as I am not comfortable with all the new technology. I drove off the lot with my phone connected to the Bluetooth, and my nav system programmed. Even financing went smoothly! I highly recommend Tim and Napleton. More

Great Service department, been going there since 2002. mark is alway very helpful. love coming to get my car serviced. will continue coming here in the future. mark is alway very helpful. love coming to get my car serviced. will continue coming here in the future. More

I shopped several dealerships looking for the best deal for a 2011 Ford Fusion Hybrid. Rich was tremendously helpful and upfront about costs, with no hidden surprises when the deal was completed. Our new for a 2011 Ford Fusion Hybrid. Rich was tremendously helpful and upfront about costs, with no hidden surprises when the deal was completed. Our new car was beautifully clean when delivered and they took time orienting us to the important features of our new car before we drove off the lot. Rich called the next day to see if I had any questions and later, when I did have questions, he was immediately available and helped me out. I would recommend this dealership without hesitation. More

I was looking for a particular Sport utility vehicle for my daughter. I called Napleton Ford and talked to Chris. They did not have the right one. Chris opened up his search to their other dealerships. my daughter. I called Napleton Ford and talked to Chris. They did not have the right one. Chris opened up his search to their other dealerships. He found the perfect one. We originaly wanted a Ford Escape, but Chris found the perfect Mercury Mariner. I would like to give Chris a very big THANK YOU. More

I came in for an oil change. Upon inspection of my SUV, there were a few mechanical problems that in the near future will need to be fixed. Eric was very helpfull in explaining exactly what was wrong and h there were a few mechanical problems that in the near future will need to be fixed. Eric was very helpfull in explaining exactly what was wrong and how they can fix it. He answered all of my questions and I left feeling that I definitely wasn't taken advantage of like many of these dealerships do these days. It is comforting to know that I can count on someone like Eric and a dealership like Napleton Ford. The prices were defintely reasonable. Eric is the man to see. Definitely a valuable asset to the Napleton Ford Team! More

I Bought a new Ford Edge with My Ford Touch. My salesman Tim Barcal was wonderful. He showed us how to use it, and even involved our 11 year old daughter in the sale. Hats off to all of Napleton Ford!! We g Tim Barcal was wonderful. He showed us how to use it, and even involved our 11 year old daughter in the sale. Hats off to all of Napleton Ford!! We give them a thumbs up!!! More

Devin was patient and thorough in helping make sure I got the car I wanted with every available incentive. Can't wait for it to get here. the car I wanted with every available incentive. Can't wait for it to get here. More

i had went in looking to buy a ford fusion, and he was very explainable and very helpful. i was extremly impressed on how everything worked out that day. he was very patient with me. i was very unsure if very explainable and very helpful. i was extremly impressed on how everything worked out that day. he was very patient with me. i was very unsure if thats what i wanted and he had showed me other cars and gave me diferences and over all was just very helpful. i would recommend this dealership! More