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Napleton Ford in Libertyville

Libertyville, IL

2.8
303 Reviews

1010 S Milwaukee Ave

Libertyville, IL

60048

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Showing 303 reviews

July 26, 2011

This was an easy purchase. I hate car shopping because you never know if you are getting a good price or not. Jay and Napleton made it very easy. More

by Jeanpopp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gelb
July 24, 2011

We got the car at the price we wanted In and out - We got the car at the price we wanted In and out - quickest car sale I have ever experienced I would definately recommend this dealership and salesm More

by amhanas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Freni
July 21, 2011

I am very pleased ad happy with the Ford Fushion I purchased through Napleton. My dealer was more that helpful and answered my questions with great knowledge and was extremely informative in his know More

by bigboy322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Catalano
July 21, 2011

I've purchased two Mustangs from Napleton Ford Libertyville, and they work great as a team. Kevin (General Manager) gets personally involved in the transaction, which is rare with other dealershi More

by MrEd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gordon, Mark Eck, Rick Watts, Rich Freni, Eric Radtke
July 21, 2011

I went into Napleton Ford to buy a new 2011 Ford Escape. Rich Freni helped me with the purchase and pricing of the new vehicle. He was very helpful and knowledgeable about the cars. He made me feel very com More

by kobrien86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Freni, Kevin Gordon
July 21, 2011

Jon Perez was great in assisting us with our new vehicle purchase. He did a phenomenal job trying to locate our ideal vehicle. He even came in on his day off when we went to pick up the vehicle. Great jo More

by amybaby1376
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Perez
July 20, 2011

I worked with Tim Barcal and stopped in at closing time on a Saturday looking for a car for my wife and Tim showed me a new Ford escape that was a "demo" but seemed to be a good price. Came back the foll More

by escapeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Barcal
July 13, 2011

Tim was awesome! I just moved to IL from IN and needed some wheels and had limited funds. Tim was able to find me a car in the price range I was looking for and truly helped me out. He made the process More

by shanejohnson2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Barcal
July 09, 2011

Tim was very comfortable to work with, friendly and honest. They even washed my wife's car (not bought at Napleton) while we waited. No pressure sales and finance staff and very easy to work with. I More

by zagarsj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Barcal
July 09, 2011

I have bought two autos new and used from this dealership. Both sales went extremely smoothly. Burt my salesman was very easy to work with. I have brought my autos for service for the past 8 years More

by hospira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Gene, Mark (service) Burt Cerone (sales)
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