Napleton Ford in Libertyville
Libertyville, IL
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We got the car at the price we wanted In and out - We got the car at the price we wanted In and out - quickest car sale I have ever experienced I would definately recommend this dealership and salesm We got the car at the price we wanted In and out - quickest car sale I have ever experienced I would definately recommend this dealership and salesman (Rich Freni) to our family and family More
I am very pleased ad happy with the Ford Fushion I purchased through Napleton. My dealer was more that helpful and answered my questions with great knowledge and was extremely informative in his know purchased through Napleton. My dealer was more that helpful and answered my questions with great knowledge and was extremely informative in his knowledge of the cars and showed me that at this time I was the only one he was concerned about helping. I would recommend Mr. Catalano to my family and friend. He was an incredible warmth and makes one feel at ease in his mannerism and quite personable in dealing with people. More
I've purchased two Mustangs from Napleton Ford Libertyville, and they work great as a team. Kevin (General Manager) gets personally involved in the transaction, which is rare with other dealershi Libertyville, and they work great as a team. Kevin (General Manager) gets personally involved in the transaction, which is rare with other dealerships. Mark and Rick tag-teamed on the sales side, and Rich was able to get me very attractive financing. The guys in the shop made sure that the car looked perfect as I drove away. They gave me a great price on the purchase, and also a better offer on my trade than any other dealer. The financing was very competitive and hassle-free. I've also had great experience on the Service side, where Eric went to great lengths to get me a specific aftermarket item, and he even came in on his day-off to handle the install. Kudos to the entire Napleton Ford team! Ed Mundelein, IL More
I went into Napleton Ford to buy a new 2011 Ford Escape. Rich Freni helped me with the purchase and pricing of the new vehicle. He was very helpful and knowledgeable about the cars. He made me feel very com Rich Freni helped me with the purchase and pricing of the new vehicle. He was very helpful and knowledgeable about the cars. He made me feel very comfortable and didn't pressure me into anything. This was my first new car purchase and it went very smooth and easy. I would definitely recommend this dealership to anyone looking for a car. More
Jon Perez was great in assisting us with our new vehicle purchase. He did a phenomenal job trying to locate our ideal vehicle. He even came in on his day off when we went to pick up the vehicle. Great jo purchase. He did a phenomenal job trying to locate our ideal vehicle. He even came in on his day off when we went to pick up the vehicle. Great job and would definitely buy from Jon/Napleton again. More
I worked with Tim Barcal and stopped in at closing time on a Saturday looking for a car for my wife and Tim showed me a new Ford escape that was a "demo" but seemed to be a good price. Came back the foll on a Saturday looking for a car for my wife and Tim showed me a new Ford escape that was a "demo" but seemed to be a good price. Came back the following Monday but my wife was not with me, so I asked Tim if I could drive the Ford Escape home to show my wife and let her drive it. Tim saw to it that I drove the Escape home to show my wife,I let her drive it, she liked it very much, and we bought the car. The next day I asked for an oil change (even though the demo I bought was not due for it) and Tim saw to it that the oil change was done and that the tires rotated free of charge. That same day Tim also missed his lunch to hook up the Bluetooth to the receiver on the Ford Escape. If our experience with the Ford Escape we purchased is as good as the initial experience with the dealership I'll certainly have no complaints! More
Tim was awesome! I just moved to IL from IN and needed some wheels and had limited funds. Tim was able to find me a car in the price range I was looking for and truly helped me out. He made the process some wheels and had limited funds. Tim was able to find me a car in the price range I was looking for and truly helped me out. He made the process as fast as possible and completely painless. Tim even pulled a car fax report for us while we were test driving the car. He brought us ice cold water while we were waiting and we didn't even have to ask. I will recommend Tim and Napleton Ford in Libertyville to anyone and everyone. Just a great overall experience and a great used vehicle. More
Tim was very comfortable to work with, friendly and honest. They even washed my wife's car (not bought at Napleton) while we waited. No pressure sales and finance staff and very easy to work with. I honest. They even washed my wife's car (not bought at Napleton) while we waited. No pressure sales and finance staff and very easy to work with. I will certainly recommend Tim and Napleton Ford to family and friends. More
I have bought two autos new and used from this dealership. Both sales went extremely smoothly. Burt my salesman was very easy to work with. I have brought my autos for service for the past 8 years dealership. Both sales went extremely smoothly. Burt my salesman was very easy to work with. I have brought my autos for service for the past 8 years. Service dept staff Eric and Mark communicate clearly and effectively with customers. They explain the problem and answer your questions. Quality of work and friendliness exceptional. I have never had a bad experience with Napleton and Sessler (previous dealership). I would highly recommend this dealership for sales and service. More