Napleton Ford Columbus - Service Center

Very good and fast service They took my Escape in the fast lane and put in a new battery. I was surprised that they had to remove a couple of shrouds and bars to get at the bat They took my Escape in the fast lane and put in a new battery. I was surprised that they had to remove a couple of shrouds and bars to get at the battery. Ford should do something about that. The battery box is in a place that is hard to get at. Henry D. Hildebrandt More

I have had my truck serviced many times at Countryside Ford and always had been taken care of. This last service was a little more then I was expecting to pay but Erin called me and broke it down for me, Ford and always had been taken care of. This last service was a little more then I was expecting to pay but Erin called me and broke it down for me, but my truck now works like it should and no more warning lights. They have great techs and the staff there is a treat to interact with. Mark and Brandon in parts are great guys, Erin and Rachel are great to work with in service and Lucas and Tony and Aaron and the techs are a good group of guys. These guys take care of you and even drop your vehicle off after service which is mind blowing. Thank you Countryside More

Oil change, 90,000 mile maintenance. Everything was performed quickly and efficiently. Mechanics showed me things that needed to be addressed and let me make the decision. I only wish Everything was performed quickly and efficiently. Mechanics showed me things that needed to be addressed and let me make the decision. I only wish they would include a car wash like their counterpart in Beaver Dam does. I'm tempted to go there instead so I get a free car wash also. More

Excellent service! Friendly, courteous staff. Diagnosed and corrected the problem with my vehicle in a reasonable amount of time. The follow up call from the technician a week later was appreciated. Thank and corrected the problem with my vehicle in a reasonable amount of time. The follow up call from the technician a week later was appreciated. Thank you. More

Service Everyone is so friendly and I felt they were very forthright & honest! I would highly recommend Ciuntryside Ford in Columbus, WI!! I'll be returning.. Everyone is so friendly and I felt they were very forthright & honest! I would highly recommend Ciuntryside Ford in Columbus, WI!! I'll be returning... More

Oil change and tire rotation Quick and courteous is my first impression with this dealership. I was in and out in about 15 minutes. The cost is more than fair for the services pro Quick and courteous is my first impression with this dealership. I was in and out in about 15 minutes. The cost is more than fair for the services provided plus the vehicle Inspection they also provide. A Plus in my opinion. John More

i was very satisfied got my truck in at the 8am appointment time and was out in a hour or less very satisfied will be back again.very nice service people got my truck in at the 8am appointment time and was out in a hour or less very satisfied will be back again.very nice service people More

#1 in customer satisfaction! Each time I need to take my Ford F150 in for service to Countryside Ford in Columbus WI, I couldn't be happier with the service I receive. They really Each time I need to take my Ford F150 in for service to Countryside Ford in Columbus WI, I couldn't be happier with the service I receive. They really care about customer service and they treat me the same way. I have had other issues with a different Ford dealership where I would never take my truck back to. I will always go back to Countryside Ford in Columbus WI each and every time. I would definitely recommend to anyone to buy their next vehicle from Countryside Ford in Columbus WI and make sure you take it back there for service, you will not be disappointed. More

Very Happy with my Experience. Very friendly and knowledgeable employees, it was a pleasure to work with them. Great modern facility. Have purchased and serviced my vehicles here fo Very friendly and knowledgeable employees, it was a pleasure to work with them. Great modern facility. Have purchased and serviced my vehicles here for years. More

Above and beyond Jim and Erin always make sure I get everything I want. Finally a service department you can rely on. I would recommend them to anybody. I wish I coul Jim and Erin always make sure I get everything I want. Finally a service department you can rely on. I would recommend them to anybody. I wish I could remember the service tech Jim had come out to answer all my questions. Very satisfying. More