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Napleton Ford Columbus - Service Center
Columbus, WI
62 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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62 Reviews of Napleton Ford Columbus - Service Center
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July 03, 2025
Our local Ford dealer couldn’t get our Escape in until next week Thursday—Napleton had us an appointment the next day. The Service Dept. was very nice. We picked up our Escape yesterday—all is perfect. Ou next week Thursday—Napleton had us an appointment the next day. The Service Dept. was very nice. We picked up our Escape yesterday—all is perfect. Our hard starting after fueling is gone and the tech found other regular service we needed to have done on our Escape. Even though it was costly for all maintenance—considering we have owned this 2016 Escape for about 4 years—other than tires and front brakes—we have had no issues until the hard to start after fueling. We are very happy with Columbus Napleton Ford for their getting us in quick and doing all our service needs. Even though Napleton Ford Columbus is a town away—we are considering this Ford dealer as our go to car service needs for both our Ford Escapes. More
by Gdukish
Employees Worked With
June 17, 2025
Work was completed while I waited was kept up with the progress was asked if I wanted new filters progress was asked if I wanted new filters More
by drschmidt7986
June 17, 2025
Erin was very friendly and welcoming for 7:00 in the morning. She was very prompt getting me when my vehicle was done morning. She was very prompt getting me when my vehicle was done More
by dschumacher7986
Employees Worked With
June 13, 2025
They are great people that always go above and beyond! ! I recommend them to everyone I know. ! I recommend them to everyone I know. More
by jamiebislew
June 12, 2025
Good service which is performed in a timely manner. The service representatives are very helpful as well. The service representatives are very helpful as well. More
by Ejr202
Employees Worked With
May 30, 2025
Freindly clean caring efficient priced right done quickly the service department goes out of their way to keep you happy the service department goes out of their way to keep you happy More
by lukey39
May 29, 2025
Erin was amazing! Check in was fast and easy and she listened to all of my concerns. Check in was fast and easy and she listened to all of my concerns. More
by tasha.royals
May 28, 2025
Excellent service. Erin is very helpful and great to work with. Thank you for the help with our truck. Erin is very helpful and great to work with. Thank you for the help with our truck. More
by Pj
Employees Worked With
May 22, 2025
Erin at Napleton got my truck in for maintenance. They did a great job, on schedule. They did a great job, on schedule. More
by RG
Employees Worked With
May 22, 2025
I have taking my work vehicle and personal vehicle to Napleton Ford in Columbus, WI since moving to Columbus a year ago. Been very satified of the work they have done on my vehicles. The Employees have b Napleton Ford in Columbus, WI since moving to Columbus a year ago. Been very satified of the work they have done on my vehicles. The Employees have been very courtesy and helpful to me and my family. I recommend them highly. More
by Cutty36
