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Napleton Ford Columbus - Service Center
Columbus, WI
73 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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73 Reviews of Napleton Ford Columbus - Service Center
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July 27, 2025
Very uncooperative. Didn't want to stand by warranty on a new car the car was 3 years old 3k miles and would do warranty work. Didn't want to stand by warranty on a new car the car was 3 years old 3k miles and would do warranty work. More
by dtkroberts
July 27, 2025
Kept me well informed every step of the way. Very courteous. They did a very good job. Very courteous. They did a very good job. More
by ZBRECO
Employees Worked With
July 25, 2025
I didn't deal with David I was dealing with Erin, in service why am I doing it on David. service why am I doing it on David. More
by kpearso789
Employees Worked With
July 25, 2025
Took care of issue and at a timely matter! Communication was awesome and kept me up to date! Communication was awesome and kept me up to date! More
by paitrick29p
Employees Worked With
July 23, 2025
Everything that was supposed to get done was done and in the time Erin said it would get done. Thank you Erin for getting everything done the time Erin said it would get done. Thank you Erin for getting everything done More
by crheitke57
Employees Worked With
July 21, 2025
Very easy to schedule appointments. Check in and breeze. Problem fixed quickly. Always leave feeling valued. Check in and breeze. Problem fixed quickly. Always leave feeling valued. More
by rrrendall
July 16, 2025
Very attentive to the customer needs. Also, the waiting area is very customer friendly and inviting. Also, the waiting area is very customer friendly and inviting. More
by Todley
Employees Worked With
July 11, 2025
The service department was very helpful and impressive. I had no issues whatsoever. Friendly and helpful and telling me of issues that may need addressing in the future without being pushy. I had no issues whatsoever. Friendly and helpful and telling me of issues that may need addressing in the future without being pushy. More
by Jperdmann
July 11, 2025
Everyone was very courteous. I was greeted with a smile and the work was finished promptly. I was greeted with a smile and the work was finished promptly. More
by Kingpauline5
Employees Worked With
July 10, 2025
Very good Love the pick up and car delivery service! Best thing ever to do. Best thing ever to do. More
by lindahuebner12
Employees Worked With
Other Employees :
Delivery person and person who brought papers for me to sign.
