Napleton Ford Columbus

I was brought in on time for my scheduled appointment. Very friendly staff. Explained throughly an issue I thought I was having. Very friendly staff. Explained throughly an issue I thought I was having. More

Tyson was a great salesman and never tried to deter me out of the vehicle I wanted as most dealers will try to under sell to customers. I had a great experience and was in and out of the dealership in 1 h out of the vehicle I wanted as most dealers will try to under sell to customers. I had a great experience and was in and out of the dealership in 1 hour and a half with my brand new truck. More

Our local Ford dealer couldn’t get our Escape in until next week Thursday—Napleton had us an appointment the next day. The Service Dept. was very nice. We picked up our Escape yesterday—all is perfect. Ou next week Thursday—Napleton had us an appointment the next day. The Service Dept. was very nice. We picked up our Escape yesterday—all is perfect. Our hard starting after fueling is gone and the tech found other regular service we needed to have done on our Escape. Even though it was costly for all maintenance—considering we have owned this 2016 Escape for about 4 years—other than tires and front brakes—we have had no issues until the hard to start after fueling. We are very happy with Columbus Napleton Ford for their getting us in quick and doing all our service needs. Even though Napleton Ford Columbus is a town away—we are considering this Ford dealer as our go to car service needs for both our Ford Escapes. More

Erin was very friendly and welcoming for 7:00 in the morning. She was very prompt getting me when my vehicle was done morning. She was very prompt getting me when my vehicle was done More

Work was completed while I waited was kept up with the progress was asked if I wanted new filters progress was asked if I wanted new filters More

They are great people that always go above and beyond! ! I recommend them to everyone I know. ! I recommend them to everyone I know. More

Good service which is performed in a timely manner. The service representatives are very helpful as well. The service representatives are very helpful as well. More

Freindly clean caring efficient priced right done quickly the service department goes out of their way to keep you happy the service department goes out of their way to keep you happy More

Erin was amazing! Check in was fast and easy and she listened to all of my concerns. Check in was fast and easy and she listened to all of my concerns. More

Excellent service. Erin is very helpful and great to work with. Thank you for the help with our truck. Erin is very helpful and great to work with. Thank you for the help with our truck. More