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Napleton Ford Columbus

Columbus, WI

Overview
Reviews
4.8
134 Reviews
Call Dealership (608) 478-4283

330 Transit Road

Columbus, WI

53925

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By Type

Showing 134 reviews

December 26, 2025

David always gave us an update. Erin in the service department was very helpful and professional. Fantastic experience. And David made sure we have a loaner! Thanks guys! More

by rajahcalo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David did excellent job., Erin Schuster
Report | Print
December 19, 2025

Everyone is helpful and friendly! I appreciate the pickup for oil changes! Great job Napleton! More

by tracysadoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, Tyson Tully
Report | Print
Dec 19, 2025 -

Napleton Ford Columbus responded

There is nothing better than a great review. Thanks for giving Napleton Ford Columbus your business, Tracy!

December 19, 2025

They were exceptional to work with. The pickup and drop off service is extremely helpful and they even offered to pick me up and take me to the dealership if the service ran longer tha More

by Linda Damm
Workmanship
Recommend Dealer
Yes
Employees Worked With
Aaron Genske
Report | Print
Dec 19, 2025 -

Napleton Ford Columbus responded

Hi Linda, thank you for choosing Napleton Ford Columbus and for sharing this thoughtful review. It's great to hear you felt supported by our team throughout your service visit.

December 17, 2025

I had really good help with getting new tires on the ranger. Excellent experience. Aaron even helped me apply for the tire rebate. Excellent More

by judymanthey
Recommend Dealer
Yes
Employees Worked With
Aaron (from service dept), Keenan White
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Dec 17, 2025 -

Napleton Ford Columbus responded

Thank you for choosing Napleton Ford Columbus, Judy! We will be sure to pass along your thanks to Aaron. See you next time!

December 06, 2025

Service is great and people that work there are informed and knowledgeable keeping you informed on the work being done. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White, Joel Christopherson
Report | Print
Dec 08, 2025 -

Napleton Ford Columbus responded

Rick, we are proud to have earned your five stars! Thank you for trusting the Napleton Ford Columbus team with your vehicle's care.

December 03, 2025

I was very impressed with the service I received at Napleton Ford in Columbus Wisconsin. A couple unusual issues came up with my sale and they handled them quickly and professionally. It was the most s More

by tmm29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My sales person was David.
Report | Print
Dec 04, 2025 -

Napleton Ford Columbus responded

We're happy to hear our team went the extra mile to ensure your satisfaction. Thank you so much for choosing Napleton Ford Columbus and for sharing your support. Congrats on your new car!

November 27, 2025

Aaron was great from start to finish with my vehicles issue. He was very kind, knowledgeable and helpful. More

by Kwein324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Genske
Report | Print
Dec 01, 2025 -

Napleton Ford Columbus responded

Thank you for sharing your experience with Aaron and the team! We truly appreciate your business at Napleton Ford Columbus, and we hope to see you in the future.

November 25, 2025

Very clean and welcoming atmosphere. Everyone there was so nice and inviting! Jon helped me with all the hard questions and was able to help me get the car of my dreams!! More

by zvandermolen13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon, Tammy Bader, Tyson Tully
Report | Print
Nov 26, 2025 -

Napleton Ford Columbus responded

Congratulations on your dream car! We are pleased to hear that Jon and the team were so helpful. Thank you for choosing Napleton Ford Columbus and sharing your feedback.

November 21, 2025

2026 Explorer. Great price. Just what I was looking for in a vehicle. Great customer service. More

by Eric
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyson Tully
Report | Print
Nov 24, 2025 -

Napleton Ford Columbus responded

Eric, thanks for the kind words for our Napleton Ford Columbus team. We are glad to hear that our team found you a great price for a great vehicle. Enjoy the 2026 Explorer!

November 16, 2025

This dealership cares about its customers, unlike the dealer I actually purchased my vehicle from. I’ll always use this dealer for my service. More

by Ejr202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White, Joel Christopherson
Report | Print
Nov 17, 2025 -

Napleton Ford Columbus responded

Thank you for the glowing review! We're pleased to hear you think so highly of us. We look forward to welcoming you back to Napleton Ford Columbus in the future!

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