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Napleton Downtown Hyundai
Chicago, IL
39 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 39 reviews
June 15, 2025
Dealership was clean, especially the ladies' room. I appreciate that. Also, the coffee service machine was a nice touch. Good options. And I loved Manny! I appreciate that. Also, the coffee service machine was a nice touch. Good options. And I loved Manny! More
by sjchic3251
Employees Worked With
Manny
June 12, 2025
Needed next day service for warning light. Took a couple days to determine, but was fixed and test driven to confirm solution. I was provided a loaner to offset the extra day. Took a couple days to determine, but was fixed and test driven to confirm solution. I was provided a loaner to offset the extra day. More
by Talcazar
Employees Worked With
Juan Carlos
June 10, 2025
Always kind, courteous and efficient always gets the job done. If something is going on with my vehicle like I had a missing part they caught it. I didn’t see it so glad that they did it. Thank you Carlos f done. If something is going on with my vehicle like I had a missing part they caught it. I didn’t see it so glad that they did it. Thank you Carlos for all your help. More
by barbaraglpn
Employees Worked With
Carlos rate him a five if I could
June 09, 2025
Fernando was great to work with. I previously had a bad experience with a tire rotation. Fernando was a great listener and understood my apprehension about having it done again along I previously had a bad experience with a tire rotation. Fernando was a great listener and understood my apprehension about having it done again along with the oil change. He made sure everything was done correctly. I hope I'm able to work with him from now on. More
by gogins7636
Employees Worked With
Fernando
June 06, 2025
5/14/25 I had routine maintenance done on 2023 Hyundai Santa Fe. The attendant Fernando was pleasant courteous and friendly. My experience was good it did take long and I was on my way. Santa Fe. The attendant Fernando was pleasant courteous and friendly. My experience was good it did take long and I was on my way. More
by jalvin10172012
Employees Worked With
Fernando
June 04, 2025
Very comfortable, friendly and modern, and they keep you well informed about your vehicle through text messaging and reaching out with a phone call well informed about your vehicle through text messaging and reaching out with a phone call More
by regvon1108
Employees Worked With
Allen Washington
May 30, 2025
Apparently we are supposed to get free washes free every services and I have never gotten one and when I spoke to manager Jim Gurman so acceptable solution was reached. I will never forget business here aga services and I have never gotten one and when I spoke to manager Jim Gurman so acceptable solution was reached. I will never forget business here again and will be sure to tell others not to do business here. More
by dallynks
Employees Worked With
Jim Gurman, Ray Baylock, Michael Zelko
May 30, 2025
I give 5 stars because Sandra always takes care of me and my car with as minimal hassle as possible - and she’s been there a long time which isn’t common in this business. my car with as minimal hassle as possible - and she’s been there a long time which isn’t common in this business. More
by Deevorse
Employees Worked With
Sandra
