Back

Napleton Clermont Chrysler Jeep Dodge - Service Center

Clermont, FL

2.7
217 Reviews

217 Reviews of Napleton Clermont Chrysler Jeep Dodge - Service Center

Sort by
December 24, 2019

5 Stars for Charles in service. Always timely, friendly and takes care of us. I wouldn’t go see anyone else. It’s nice having an honest person working on your car More

by Cristal
Recommend Dealer
Yes
Employees Worked With
Charles Garcia
Dec 30, 2019 -

Napleton Clermont Chrysler Jeep Dodge responded

Thank you for such a great review and your kind words . It means a lot to us to know you had a 5 star experience and are completely satisfied with everything. As one of our valued customers, we want to sincerely thank you for your business. If there is anything else we can do to assist you, please let us know! Take care!

December 17, 2019

Prompt, professional, efficient team.Easy to access Prompt, professional, efficient team. Easy to access dealership with new area for minor maintenance (oil changes, tire rotation etc). Dealership is More

by frank.shannon
Recommend Dealer
Yes
Employees Worked With
Brian Hessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Lee
Dec 30, 2019 -

Napleton Clermont Chrysler Jeep Dodge responded

We hope everything was handled to your expectations, Frank. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. We hope to be of service to you again! Take care!

December 12, 2019

I have been to the clermont location several times and have had really bad experiences. Greg is the ONLY best service guy ever I will deal with. Always helpful and explains everything all the time. Always More

by jovanna1620
Recommend Dealer
Yes
Employees Worked With
Greg in service clemont location Amazing 5star!!
Dec 15, 2019 -

Napleton Clermont Chrysler Jeep Dodge responded

Jovanna, thank you for your feedback. We're thrilled you found Greg knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing Napleton's Clermont Chrysler Dodge Jeep Ram as your first choice for service!

November 30, 2019

I was greater by the service advisor Tyler as soon as pulled up he was very nice and had me in and out really fast I will be asking for him when I return for next service More

by maryhull70
Recommend Dealer
Yes
Employees Worked With
Brian Hessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Barnette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Lee
Dec 15, 2019 -

Napleton Clermont Chrysler Jeep Dodge responded

Congratulations on your new car, Mary! It is great to hear Tyler was knowledgeable and pleasant to work with. We hope to see you again! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Clermont Chrysler Dodge Jeep Ram!

November 14, 2019

Greg in service is excellent ! always goes above and beyond for me and my family ! top notch service and fair prices if you’re needing your vehicle for service make sure to ask for Greg ! 5⭐️ More

by octoberboys10
Recommend Dealer
Yes
Employees Worked With
Greg in service
October 23, 2019

Just Fantastic! I brought my Dodge Ram in for an issue I’ve been having and no shop could figure out, Greg greeted me and helped me through everything, he repaired my More

by HemiRam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hutchins
October 17, 2019

Great service, convenient, friendly staff I had to take my Dodge in for a warranty recall and oil change. It was purchased from a different dealership, but the service deparment was still very More

by Marco T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
July 22, 2019

They promise me lifetime warranty on my transmission. After 5 years I go back and they say the computer doesn’t have that information. My bad that I didn’t have proved of what they promised. I believed it More

by Joselee27
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn’t look at names
Jul 26, 2019 -

Napleton Clermont Chrysler Jeep Dodge responded

Joselee, we always strive to do 100% for all of our customers, so we're disappointed to hear of your negative experience with us. Please reach out to us at (844) 890-6854 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. We hope to hear from you soon. Napleton's Clermont Chrysler Dodge Jeep Ram

April 11, 2019

Service Chris Caracciolo took extremely great care of me during my service experience would highly recommend seeing him when dealing with anything service rel More

by Monsty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris caraccilo
Apr 25, 2019 -

Napleton Clermont Chrysler Jeep Dodge responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Clermont Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

March 16, 2019

Don’t stand by their customers We have a Dodge Ram went in for recall ended up needing extensive work while there items were stolen out of center console and box in bed of truck. No More

by UnHappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Hessler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Barnette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

UnHappy responded

We have emailed bob barnette and texted Brian numerous times. They are not responding !!

...
6
...