Napleton Clermont Chrysler Jeep Dodge - Service Center

Rick was extremely helpful in giving me information and an estimate on how long it would take to get the job completed. Additionally, he checked on some future repairs for me and what I would need to do t an estimate on how long it would take to get the job completed. Additionally, he checked on some future repairs for me and what I would need to do to arrange them. More

When I brought my car in for service Melissa Jolley was my service agent. I'm very pleased with the way she kept me informed on the status of my vehicle. She is the first agent I've dealt with that made me my service agent. I'm very pleased with the way she kept me informed on the status of my vehicle. She is the first agent I've dealt with that made me feel confident that my vehicle was getting handled correctly and in a timely manner. I would definitely recommend the dealership as well as the service agent. More

Tom was very professional in his care and service. The experience was very good, they were quick and on time. The dealership is close to my home. experience was very good, they were quick and on time. The dealership is close to my home. More

I took my Jeep Grand Cherokee to the Clermont location of Napelton Jeep. Rick was our service advisor and he was extremely helpful and gave me a full discriptions of what was to happen with testing to figur Napelton Jeep. Rick was our service advisor and he was extremely helpful and gave me a full discriptions of what was to happen with testing to figure out what the problem with my jeep was and how quickly we could get it repaired. Once we dropped it off, he called in a very timely manner with the quote and was very helpful with answering all of my questions. Then had the repairs completed for us very quickly. I will definately work with him again. More

Tom Russo could not have been more helpful. He took the time to explain everything, then walked me over to parts to make sure the order was entered correctly. He has an excellent demeanor - a first class e time to explain everything, then walked me over to parts to make sure the order was entered correctly. He has an excellent demeanor - a first class employee! Would like to add that due to Tom and some of your excellent deals, I am switching to your Dealership for all of my Jeep needs. Sincerely, Chris Wood (407) 435 4444 Chris@ChrisPood.com More

I took my father's Town & Country to have a recurring problem with the AC fixed. Tom Russo has handled the service complaints each time. Unfortunately, the AC is still not fixed, but this is no reflect problem with the AC fixed. Tom Russo has handled the service complaints each time. Unfortunately, the AC is still not fixed, but this is no reflection on Tom. The dealership is doing what they can to resolve the issue. Tom is always courteous, friendly, and knowledgeable. We will continue to take our cars to Napleton Clermont for service. More

I came in to have some work done on my car. Melissa got my car in for service quickly, and made sure that I was kept abreast of the status of my repair work. She was courteous, helpful, and professional. I my car in for service quickly, and made sure that I was kept abreast of the status of my repair work. She was courteous, helpful, and professional. I would not hesitate to recommend the dealership to my friends. I also would suggest to them that they have Melissa as their advisor. More

Tom was prompt to come to the car when I pulled in. He kept me informed about the work being done on my car. I will keep returning to the dealership. kept me informed about the work being done on my car. I will keep returning to the dealership. More

I brought my 2006 dodge durango in for a complete fluid service, my own rotors and brake pads installed and I brought my own oil. That is one major thing I like about Napleton's is the fact they will use y service, my own rotors and brake pads installed and I brought my own oil. That is one major thing I like about Napleton's is the fact they will use your parts if yo have them. Tom was very helpful and understood what my truck needed. He was very pleasant and friendly, as was the whole service department staff. The dealership was clean. More

I have been a customer of Clermont/Napleton Dodge for quite sometime and I have never not had a problem resolved when I brought my truck in for service. If I was not completly satisfied they made it thei quite sometime and I have never not had a problem resolved when I brought my truck in for service. If I was not completly satisfied they made it their mission to repair ny truck to my satisfaction. I recommend the service department and especially Mr. Russo who I deal with on a regular basis. I am in business and I do not recommend businesses or people lightly. I feel the service recieved by the person I recommend is direct reflection on me More