Napleton Clermont Chrysler Jeep Dodge - Service Center

brought in my 1996 van in for one of my free oil changes and unknown to me the van had a severe leak in the gas tank, thanks to the service dept.a serious condition was found. again i thank everyone. the ta and unknown to me the van had a severe leak in the gas tank, thanks to the service dept.a serious condition was found. again i thank everyone. the tank was replaced within two days. again i want to thank stephanie for all her help,her curtious sevice. i would recommend clermont clermont to everyone,i've been their customer for 15 years,and bought two vehicles from this dealer,thanks for rolling out the red carpet. john sevilla. More

Service was great, Tom was very friendly and got me in an out. He also took the time to explain the important services I will need in the future. out. He also took the time to explain the important services I will need in the future. More

Wow! First time customer since opened under Napleton. Everyone was so willing to help; from the minute we drove up into the service area. Great Team Work! We want to personally thank Tom Russo for tak Everyone was so willing to help; from the minute we drove up into the service area. Great Team Work! We want to personally thank Tom Russo for taking the time to inform us of our warranty and confirm the work needed done was covered. While the car was in the shop (a few days), Tom kept us informed via phone until the job was completed. It's an employee such as Tom, who DID exceed our expectations. You've got one heck of an employee and a great team to back him up. (knock on wood)- The car is running so much better, no clicking sounds from underneath the front end...very quite and smoother ride, the back windows are actually rolling up and down perfectly!!!! What a difference! Thank you! More

The service was excellent and Melissa addressed all of my concerns. The other service advisers are friendly as well. The waiting room was comfortable and snacks were available. concerns. The other service advisers are friendly as well. The waiting room was comfortable and snacks were available. More

came in for recall on sliding doors , Tom researched and found there was a second recall. This was unexpected service and was beyond his work requirements. this is the kind of service every employee s and found there was a second recall. This was unexpected service and was beyond his work requirements. this is the kind of service every employee should give to your customers. More

Mellisa and co-workers did an excellent job to service us when our car was acting up on the drive down from Michigan. Thank you!!! when our car was acting up on the drive down from Michigan. Thank you!!! More

I am a repeat customer at this Dealership for routine service to my vehicle. I love the buy one get three free promotion on oil changes because it makes it so simple to drive in and get the job done. T service to my vehicle. I love the buy one get three free promotion on oil changes because it makes it so simple to drive in and get the job done. They always keep a history of past service so I know when it is time for tire rotation and how many oil changes are prepaid. Tom Russo has helped me personally several times and always greets me with a smile. He takes the time to review my vehicle check up and explain details or answer questions. The waiting area is comfortable and clean, but I am never there long since service is quick and precise. I would highly recommend this establishment to anyone looking for a great auto service station...Don't forget to ask for Tom :) More

Very happy with service. Melisa Jolley has gone above and beyond in taking care of my concern with my 2011 Charger R/T. AAAAA+ service. beyond in taking care of my concern with my 2011 Charger R/T. AAAAA+ service. More

Tom Russo has the ability to know and understand our needs when we bring our cars in to be serviced, and we appreciate that service. needs when we bring our cars in to be serviced, and we appreciate that service. More

Tom went out of his way to provide quick and accurate information. He made sure that we were comfortable while waiting. He coordinated final service efforts. information. He made sure that we were comfortable while waiting. He coordinated final service efforts. More