Napleton Clermont Chrysler Jeep Dodge - Service Center

I would recommend this dealership for their service department, however their sales department needs some attention. When a dealership fails to disclose that their warranty is not through Chrysler, it department, however their sales department needs some attention. When a dealership fails to disclose that their warranty is not through Chrysler, it lowers trust in the company. Rick was an awesome service adviser and helped with the issues that we presented. Very patient with explaining what was done and how they resolved the issues that we had and was more than pleasant to deal with. Would recommend Rick to anyone needing work done on their car. More

Took care of a severe problem- transmission failure- with expertise and courtesy. Rental car provided at no cost which was greatly appreciated. Great service..Rick and company were extremely professional and expertise and courtesy. Rental car provided at no cost which was greatly appreciated. Great service..Rick and company were extremely professional and informative of the problem and its resolution. Thank you More

We were helped by Stephanie and she was very efficient and fast. Our car was completed in less than 30 minutes and we were on our way. We come to this dealership from The Villages, which is about 30 mil and fast. Our car was completed in less than 30 minutes and we were on our way. We come to this dealership from The Villages, which is about 30 miles one way, because we were very well taken care of when we bought the car, and the service has been outstanding. Keep up the good work. More

The employees were very helpful, and quick to assist. As The employees were very helpful, and quick to assist. As soon as we drove in they were helpful. The intelligently answered our questions and assist The employees were very helpful, and quick to assist. As soon as we drove in they were helpful. The intelligently answered our questions and assisted with giving information on the vehicle and assistance with further maintenance. More

Erin, our service rep, was very good. I am not sure why it took almost two hours to change the oil, change the air filter, and plug a tire. However, she and the other reps were very pleasant and profession it took almost two hours to change the oil, change the air filter, and plug a tire. However, she and the other reps were very pleasant and professional. More

I was glad to hear that Melissa Jolly is back in town, I have followed her to the other places and will continue to do so.She is friendly ,reliable,accurate,and knowledgable about the services that are offe have followed her to the other places and will continue to do so.She is friendly ,reliable,accurate,and knowledgable about the services that are offered.She goes above and beyond for her customers and is always happy to do so.I will recommend napoleons and her for all their car needs. More

Simple oil change and tire rotation requested. Speedy and friendly service provided along with a heads up of what future problems may arise in the future with services and prices they offer, but no press and friendly service provided along with a heads up of what future problems may arise in the future with services and prices they offer, but no pressure to do so which is one reason I will be back. More

Melissa was extremely helpful in explaining what the problem was with my car and what needed to be done to fix it. She arranged to get a loaner car for me so that I did not have to sit at the dealershi problem was with my car and what needed to be done to fix it. She arranged to get a loaner car for me so that I did not have to sit at the dealership and wait. She also kept me informed by phone on the status of my repairs. I am an extremely satisfied customer. More

The main reason I use the service department is because of Melissa. I have delt with her since she work for the 1st owner whenI purchased my Pacific. I have found Napleton to also be well qualified. When I of Melissa. I have delt with her since she work for the 1st owner whenI purchased my Pacific. I have found Napleton to also be well qualified. When I need a new car I would go there. More

Great location.Time after time service and pricing is great.Speed of service is as they say.No gimmicks straight forward service for the on the go consumer. great.Speed of service is as they say.No gimmicks straight forward service for the on the go consumer. More