Napleton Clermont Chrysler Jeep Dodge - Service Center

I developed a slow leak in a front tire, needing to add about 8 lbs of air daily. They found a small puncture in the sidewall which cannot be repaired. They did not have my size and type tire in stock. Tom about 8 lbs of air daily. They found a small puncture in the sidewall which cannot be repaired. They did not have my size and type tire in stock. Tom Russo got on the phone and had them rush deliver them to the dealer. The tires were installed right away, getting us safely back on the road. Can't ask for better a response. More

I am very unhappy with my Dodge Nitro and the location I purchased went bankruptcy and have not had positive experience with any Dodge dealers. I called on a Sunday - Rick saw me right away - without an ap purchased went bankruptcy and have not had positive experience with any Dodge dealers. I called on a Sunday - Rick saw me right away - without an appointment - no hassle..quick and efficient - level set my expectation so we were in alignment as to what to expect pricing and timing. Great follow through and exceeded my expectations in customer service. I really appreciate his courteous and friendly manner and his willingness to help! He is truly an asset to the Napleton Dodge Service Center - he proved that there are still companies that provide great service! Regards, Carla Bell Honnold More

I have been visiting this dealership now for months and could recommend them to anyone. I mainly have oil changes but have had work done by this Company many times on a weekend. Stephanie is very frien could recommend them to anyone. I mainly have oil changes but have had work done by this Company many times on a weekend. Stephanie is very friendly and helpful - nothing is too much trouble she always has a smile on her face. All employees should enjoy their job like she does. She is definately a credit to the Company. More

Rick and Stephanie were great to work with and I felt very confident in the advise and service that I received. I would highly recommend having your service work done at this dealership as I know that y very confident in the advise and service that I received. I would highly recommend having your service work done at this dealership as I know that you would be well taken care honestly and quickly by trained professionals. Great team folks!!! More

I was very happy with my service. As soon as I pulled up stephanie came to my car and asked me what I needed to be done. She answered told me anything I needed to know. The service was fast and she came and stephanie came to my car and asked me what I needed to be done. She answered told me anything I needed to know. The service was fast and she came and got me as soon as it was done. I would recommend anyone to go to this dealership. The service is fast and the price is right. More

Quick In/ Out Service. Like their Service Promotion Packages. Great Value for the money. Just need to include tire rotation with the oil change package as tires should be rotated every 5,000 miles wh Packages. Great Value for the money. Just need to include tire rotation with the oil change package as tires should be rotated every 5,000 miles when possible. If they do not offer this type of package I will go back to my regular service provider who does. More

Both times I have taken the van in for an oil change, they were extremely friendly. This visit, it took longer to get the job done, so they did not charge me, which is great! they were extremely friendly. This visit, it took longer to get the job done, so they did not charge me, which is great! More

Rick was great about helping me get my oil changed and off to work in a timely fashion. He even made sure that my oil change package was not expired before charging me. My car was promptly ready at lunc off to work in a timely fashion. He even made sure that my oil change package was not expired before charging me. My car was promptly ready at lunch too. More

Melissa was very friendly. My service was done promptly and at a good cost. They did a good job of assessing my problem and they were not high pressure on upselling any options or things I didn't need whic and at a good cost. They did a good job of assessing my problem and they were not high pressure on upselling any options or things I didn't need which I appreciate. I will definitely come back. More

Performed oil change and let me know that there was (2) flash notices and fixed both of them. I had issues with my top and they helped me figure it out. Very friendly and professional. I felt valued. flash notices and fixed both of them. I had issues with my top and they helped me figure it out. Very friendly and professional. I felt valued. More