Napleton Clermont Chrysler Jeep Dodge - Service Center

My fuel pump died on Florida's Turnpike while I was heading home to Gainesville at 5PM. I did not have time to read reviews or choose where I was to go, my insurance towed me to the nearest repair faci heading home to Gainesville at 5PM. I did not have time to read reviews or choose where I was to go, my insurance towed me to the nearest repair facility. I arrived at Napelton Clermont at around 6:30 most dealers would have said "we'll get to you tomorrow". Melissa scheduled a diagnostic and provided me the rather expensive information within about 30 minutes. I called the two mechanics I use in Gainesville and the price Napelton quoted me was within $50. She went out of her way to provide transportation for me to Chilis where my wife was to pick me up. Napelton closed before my wife could get down to Clermont from Gainesville. Melissa scheduled the work for the next day and called when it was completed. I found their entire staff in the service and sales division to be friendly, knowledgeable and professional, and will definitely use this dealership again if given the opprotunity. More

I have a 2005 Chrysler Sebring convertible and was having problems with two of the windows. I called and they got me an appointment right away. They had to order parts, but fixed the problem quickly. Thom problems with two of the windows. I called and they got me an appointment right away. They had to order parts, but fixed the problem quickly. Thomas Russo was my primary contact - he was professional, but also very friendly and helpful. I would highly recommend this dealership. More

Tom was very helpful in my service needs. I had some issues with my radio and tires and Tom was very professional and efficient. I appreciate him taking the time to ensure my needs were met and that I h issues with my radio and tires and Tom was very professional and efficient. I appreciate him taking the time to ensure my needs were met and that I had. He was great and I will suggest him to others in the future. More

Melissa was great. However i am disappointed in the machanic work. I had a oil change and indicated the jeep was running rough and it shook like i was going over the silent cops in the road. They found machanic work. I had a oil change and indicated the jeep was running rough and it shook like i was going over the silent cops in the road. They found no problem but recomended a tune up amoung other items at a tune of&448.00. When i drove home the jeep shook and did it again today , i looked it up on line and a condition called death wobble happens in jeeps. I also had a vecical dianoses done, i am concerned why they did not check the items that cause death wobble, i am now stuck i cannot affoed to spen another few hundred bucks so soon the vexial is a 2009. I will need to park it and wait. I always like the dealer there and was disapponted when they closed and was so happy when napelton opened, i am concerned as cannot afford to not having my car not safe i am getting ready to retire. I dont know what to do now Helen peterson More

I had "fired" Clermont Dodge under previous ownership. I just recently decided to give new ownership an opportunity to earn back my business. This was my second visit in the last few weeks. ownership. I just recently decided to give new ownership an opportunity to earn back my business. This was my second visit in the last few weeks. Tom is much more user friendly than the young lady I dealt with on my prcious visit. So far, so good and I plan on returning for my next preventative maintenance service call. More

Tom Russo was very professional in all aspects of the first service appointment I had with this dealership. He was very accurate in his descriptions relating to the concerns I had with my vehicle. After first service appointment I had with this dealership. He was very accurate in his descriptions relating to the concerns I had with my vehicle. After the technician was done, every single diagnosis matched what Tom had predicted. Most importantly, he gave me an estimated time of repair and was well within that projection. With a busy schedule, that made my day!!! More

Tom Russo explained all the possibilities available when purchasing new tires for my Dodge Ram even the $50.00 rebate. When I arrived at the dealership, I asked if I could paint while in the waiting area s purchasing new tires for my Dodge Ram even the $50.00 rebate. When I arrived at the dealership, I asked if I could paint while in the waiting area since I am an artist by trade. I am quite sure that I was the first with that request. I was permitted to paint and did so. This saved me the 2 hour service tim to change the tires and do the alignment. Thank you. With an art show this weekend it gives me one more piece to sell. www.bobboynton.com More

He always explains exactly what they will be doing to my van and also informs me of the things that might be due for check up in the near future. I even drive to the next town to have my service because the van and also informs me of the things that might be due for check up in the near future. I even drive to the next town to have my service because they are that much better than Bill Bryant in Leesburg. More

Rick and staff were very friendly. Work was completed timely and correctly. I found it very easy to use this dealership for repairs and service. timely and correctly. I found it very easy to use this dealership for repairs and service. More

Tom was great! I have used this dealership on several occasions for brake repair, tire rotations, and oil changes. Tom and the service department continue to be very professional and complete the servic occasions for brake repair, tire rotations, and oil changes. Tom and the service department continue to be very professional and complete the service appt in a timely manner. More