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Napleton Clermont Chrysler Jeep Dodge

Clermont, FL

3.0
414 Reviews
You only want the perfect Clermont, FL, new or used car from the best dealership? One that is run by a committed, friendly staff who wants nothing more than to make your buying experience easy and enjoyable; one that rolls out the red carpet for you and gives you tons of benefits; one that treats you like a person, not a number. Where do you go? Answer: The new state-of-the-art facility of Napleton Chrysler/Jeep/Dodge/RAM in Clermont. In order to accommodate you and your busy schedule, our sales, service, and parts departments are all open seven days a week. The multiple customer lounge areas are outfitted with TV, Wi-Fi, coffee and computer access to ensure that any waiting you have to do will be pleasing and comfortable. The free Wi-Fi in our showroom and the flat screen TV in our waiting area also aim to give you the most freedom and entertainment that's possible. Choose from among our more than 200 new Chrysler, Jeep, Dodge and RAM vehicles, or you can browse our extensive used car inventory that's full of used Chrysler, Jeep, Dodge and used RAM vehicles, along with a wide selection of used domestic, imported and luxury cars from other manufacturers. Need Chrysler, Jeep, Dodge or RAM service or repairs? Just stop by our Service Department where we staff ASE-certified technicians, and we will get your vehicle running in tip-top shape, all while using only genuine OEM parts from our fully-stocked Parts and Accessories Department. If you need to schedule service or order parts, you can do so via our helpful website. Plus, we offer shuttle service to service customers and a Service On The Fly program that lets you schedule service and have us perform it while you are away on business or on a vacation.
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15859 State Road 50

Clermont, FL

34711

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Showing 414 reviews

December 30, 2020

Unethical dealer. Runaway. They bait and switch the price. What they list as specs online are wrong. About ready to purchase a car at list price and they raised the price by thousands after the deal wa More

by Terry T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Dennen
Jan 04, 2021 -

Napleton Clermont Chrysler Jeep Dodge responded

Hi Terry, thank you for your feedback and we apologize that we did not meet your expectations. At Napleton's Clermont Chrysler Jeep Dodge Ram we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We want to research your situation and discuss options to make things right. Please contact our General Manager, Bob Barnette at (407) 287-4433 at your earliest convenience so we can work on a solution.

December 29, 2020

Had a great experience and got the vehicle I wanted at the price I wanted!! No hassle, no drama, and very friendly staff! Thanks Brooke!! More

by tomhaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Charlton
Dec 31, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

Hello, thanks for sharing your recent service experience with us. We are happy to pass along your comments to Brooke. We hope you continue to choose us for all your automotive needs! Take care! Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

December 12, 2020

I brought my 2020 RAM 1500 Sport (800 miles) had it for less than a week for a complaint of wind noise at 60 MPH. Service had my new truck for four days and could not get their story straight on the re More

by hd1701
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Daniel was the service writer. He tried to help.
Dec 22, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

Hello, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (407) 287-4433 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

Dec 26, 2020 -

hd1701 responded

I am bringing the vehicle back again, the original issue of a “whistling” noise when the recirculation button is on continues. Vehicle also blows hot on passenger while it’s cold on driver... you have to set the passenger temp five degrees lower than driver to obtain the same cabin temperature. I’m now waiting to hear when I’ll be getting a loaner vehicle so I can bring the new RAM in

December 10, 2020

We love our new vehicles! It was a pleasure working with Frank at Napelton DCJ, from the manager, sales, to financing & service the experience was a little pleasure and streamlined. We would recommend Na More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Barnette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Lusardi, Carlos & Bonnie, Danielle Lee
Dec 19, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

Hi Jean, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day! Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

December 10, 2020

Great experience. Frank Lusardi went and found the truck I wanted from another Napleton dealership. He then brought it to the dealership closest to my house for me to test drive and ultimately purchase. H More

by Matt O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lusardi
Dec 19, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

Hello Matt, thanks for your great review, and for giving our dealership such a five star rating! We are happy to pass along your comments to Frank. We want all our customers to feel this way when leaving our dealership. Safe travels! Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

December 05, 2020

Greg Hutchins at Napelton was fantastic. I drove in worried about my truck. Greg took it to the next level. Honest from beginning to end. Thanks Greg!!! More

by j2wservices
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hutchins
Dec 16, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

Hello, thank you so much for your feedback! Greg will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care! Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

December 01, 2020

Daniel is a great service writer. He treats your vehicle like it’s his own. The service department always goes out of the way to make everything as easy as possible. More

by vzagray
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel
November 30, 2020

Daniel in Service is great! He's professional and always has your best interest at heart. See him for any of your vehicle needs! He's the best! More

by dianern111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kopp
Dec 02, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

Thanks for sharing your recent service experience with us. We hope you continue to choose Napleton's Clermont Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs. Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

November 30, 2020

Daniel in service was great when I came in for my oil change! Quick service and I will definitely be coming back in the future! More

by Troberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kopp
Dec 02, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

November 28, 2020

Bought a new Jeep from Edgar and Joe, they were both amazing, very informative, and made the buying process the best experience yet! Holly was also wonderful and made the paperwork fun and easy to compl More

by asha.santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar, Joe, and Holly
Nov 30, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

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