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Napleton Clermont Chrysler Jeep Dodge
Clermont, FL
414 Reviews
You only want the perfect Clermont, FL, new or used car from the best dealership? One that is run by a committed, friendly staff who wants nothing more than to make your buying experience easy and enjoyable; one that rolls out the red carpet for you and gives you tons of benefits; one that treats you like a person, not a number. Where do you go? Answer: The new state-of-the-art facility of Napleton Chrysler/Jeep/Dodge/RAM in Clermont. In order to accommodate you and your busy schedule, our sales, service, and parts departments are all open seven days a week. The multiple customer lounge areas are outfitted with TV, Wi-Fi, coffee and computer access to ensure that any waiting you have to do will be pleasing and comfortable. The free Wi-Fi in our showroom and the flat screen TV in our waiting area also aim to give you the most freedom and entertainment that's possible.
Choose from among our more than 200 new Chrysler, Jeep, Dodge and RAM vehicles, or you can browse our extensive used car inventory that's full of used Chrysler, Jeep, Dodge and used RAM vehicles, along with a wide selection of used domestic, imported and luxury cars from other manufacturers. Need Chrysler, Jeep, Dodge or RAM service or repairs? Just stop by our Service Department where we staff ASE-certified technicians, and we will get your vehicle running in tip-top shape, all while using only genuine OEM parts from our fully-stocked Parts and Accessories Department. If you need to schedule service or order parts, you can do so via our helpful website. Plus, we offer shuttle service to service customers and a Service On The Fly program that lets you schedule service and have us perform it while you are away on business or on a vacation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
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Showing 414 reviews
February 27, 2021
Greg is the best! Love dealing with him! Very professional and kind. I would highly recommend him and Napleton’s of Clermont. Thank yo so much professional and kind. I would highly recommend him and Napleton’s of Clermont. Thank yo so much More
by tafatjohnson
Employees Worked With
Greg
February 27, 2021
Super friendly! Dawn was so helpful and went out of her way to help us. Dawn deserves a 10 star rating. We will definitely go back and do service here again. Every worker we worked with was very professio way to help us. Dawn deserves a 10 star rating. We will definitely go back and do service here again. Every worker we worked with was very professional and made us feel so welcomed. More
by Emd91197
Employees Worked With
Dawn
February 26, 2021
Traded my 2013 Jeep Sahara for 2021 Rubicon, excellent experience. Big thanks to Billy/Sales, Carlos/Mngmnt, Louis/Finance each person displayed top customer service. Got to say one of the best car buying experience. Big thanks to Billy/Sales, Carlos/Mngmnt, Louis/Finance each person displayed top customer service. Got to say one of the best car buying experiences! More
by Dsalvi7901
Employees Worked With
Carlos/Mngmnt, Billy Patrick/Sales, Louis/Finance
February 22, 2021
Dawn Simmons was by far the best car salesperson we have ever had. Me and my husband have looked for and bought cars from multiple places and most of the time we feel like everyone is there and talking to u ever had. Me and my husband have looked for and bought cars from multiple places and most of the time we feel like everyone is there and talking to us only for the money. Granted, we understand this is their job and how they get paid, it always lessens the experience. Dawn, from the beginning, did not put any added pressure on us to get something outside of our comfort zone or budget which made this always seemingly stressful experience into an enjoyable one. I am 8 months pregnant and we had our 2 year old son with us as well and she was extremely accommodating to our needs. She kept communication clear and let us know the status of the vehicle sale the entire time. Thank you, Dawn, for a great car-buying experience! More
by SSutphin
Employees Worked With
Dawn Simmons
January 28, 2021
NAPLETON Dodge, Jeep and Chrysler: Awesomee dealership, NAPLETON Dodge, Jeep and Chrysler: Awesomee dealership, our sales rep Billy Patrick outstanding. He was very knowledgeable about our needs and was NAPLETON Dodge, Jeep and Chrysler: Awesomee dealership, our sales rep Billy Patrick outstanding. He was very knowledgeable about our needs and was so kind and patient with all our questions. We highly recommend Napleton Dodge in Clermont for all your vehicle needs. Please ask for Billy Patrick for the most enjoyable experience. More
by samuelhardin66
Employees Worked With
Other Employees :
Billy Patrick Sales rep. Awesome!!
January 27, 2021
This is the second car we have gotten from Napleton Chrysler Jeep Dodge. The new showroom is both beautiful and spacious!! Most importantly though is that everyone we saw and or dealt with were extreme Chrysler Jeep Dodge. The new showroom is both beautiful and spacious!! Most importantly though is that everyone we saw and or dealt with were extremely helpful, courteous and friendly. Definitely one of if not the best car buying experiences we have ever had! More
by Dan2159
Employees Worked With
Other Employees :
Tommy Doty our salesperson! Great guy!
January 20, 2021
Love my sales person carlos valentin he was the best easy and fast would recommend all my friends and family any time thanks so much napleton clermont and fast would recommend all my friends and family any time thanks so much napleton clermont More
by Brendam126
Employees Worked With
Carlos valentin
January 14, 2021
I bought a 2020 Dodge Challenger, my sales man was Billy Patrick. I give him all 10’s he was the best. Thank you B Patrick. I give him all 10’s he was the best. Thank you B More
by Lisa L.
January 05, 2021
Like most car dealerships they tell you everything you want to hear at the time and try to hurry you through the process. Of course the problem happens after you sign and they don't hold up their end an want to hear at the time and try to hurry you through the process. Of course the problem happens after you sign and they don't hold up their end and then call and threatening you even though they dont fulfill their agreement. It has been over a month and still have not received a check that they have owed me because their detail guys are incompetent. Check was supposed to be ready over 3 weeks ago. Car gets home and was so dirty when youbstart cleaning you find scratches and imperfections and they aren't willing to correct any of it even though you had put less than 50mi on car it sits in garage. My salesman has message me at least 5x wanting a review and every time you voice concerns he says im only a salesman i just want review on me. Well its a bigger picture of dealership as a whole that is a problem. This dealership will not return your emails they will not return your calls they will exploit you while you are in person then absolutely will not follow through. When they call to ask how their service was you give honest feedback that is met with sorry but no follow-up. While car was in for service before this purchase last dodge i had even though purchased elsewhere while in for oil change they took it upon themselves to put their stickers and take my lic plate cover off and replace with their advertisement. Be careful here they are definitely wolves and i have bought many cars in my time by a landslide worst experience and still not over. After talking to few locals everyone has had same experience here that they would never return i will drive an hour away for oil change to avoid this dealership. More
by danheath21j
