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Napleton Clermont Chrysler Jeep Dodge
Clermont, FL
414 Reviews
You only want the perfect Clermont, FL, new or used car from the best dealership? One that is run by a committed, friendly staff who wants nothing more than to make your buying experience easy and enjoyable; one that rolls out the red carpet for you and gives you tons of benefits; one that treats you like a person, not a number. Where do you go? Answer: The new state-of-the-art facility of Napleton Chrysler/Jeep/Dodge/RAM in Clermont. In order to accommodate you and your busy schedule, our sales, service, and parts departments are all open seven days a week. The multiple customer lounge areas are outfitted with TV, Wi-Fi, coffee and computer access to ensure that any waiting you have to do will be pleasing and comfortable. The free Wi-Fi in our showroom and the flat screen TV in our waiting area also aim to give you the most freedom and entertainment that's possible.
Choose from among our more than 200 new Chrysler, Jeep, Dodge and RAM vehicles, or you can browse our extensive used car inventory that's full of used Chrysler, Jeep, Dodge and used RAM vehicles, along with a wide selection of used domestic, imported and luxury cars from other manufacturers. Need Chrysler, Jeep, Dodge or RAM service or repairs? Just stop by our Service Department where we staff ASE-certified technicians, and we will get your vehicle running in tip-top shape, all while using only genuine OEM parts from our fully-stocked Parts and Accessories Department. If you need to schedule service or order parts, you can do so via our helpful website. Plus, we offer shuttle service to service customers and a Service On The Fly program that lets you schedule service and have us perform it while you are away on business or on a vacation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
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Showing 414 reviews
August 16, 2022
Napleton Clermont is just a scam. For some reason they give bad deals, they make racist remarks, they disrespect the customer and provide no solutions. Sales Manager Abe is ok, Sales For some reason they give bad deals, they make racist remarks, they disrespect the customer and provide no solutions. Sales Manager Abe is ok, Sales Manager Megan was very disrespectful, I have been trying to contact GM Bob for some time to no response. It’s a shame they trash like that a great American brand More
by Miraclemaker1
July 20, 2022
This is the 2nd vehicle we have bought from Napleton in Clermont and this experience was just as great as the first!! Jaylen was our salesman this time and he went above and beyond to get us in the exact t Clermont and this experience was just as great as the first!! Jaylen was our salesman this time and he went above and beyond to get us in the exact truck we wanted!! We will definitely be back to buy another vehicle from Napleton in the future !! I will make sure to tell everyone to stop by Napleton’s and have a great car buying experience!! Thank you for everything…Larry and Diane Ward More
by dianeward1130
July 19, 2022
Phenomenal Car buying experience. Did not feel pressured at all, listened to me as a mom and what I needed. Nicholas was so personable and down to earth and so so easy to work with. C Did not feel pressured at all, listened to me as a mom and what I needed. Nicholas was so personable and down to earth and so so easy to work with. Carlos was the perfect manager to come and talk to us. More
by Agauger2
Employees Worked With
Nicholas Riccardo, Carlos L
May 26, 2022
Great service by Oscar cabello very professional. Manager Carlos very helpful with my deal. This will be the second car I buy at Napleton I recommend see this people Manager Carlos very helpful with my deal. This will be the second car I buy at Napleton I recommend see this people More
by Ronalddelgado93
Employees Worked With
Carlos, Oscar
April 28, 2022
Great friendly environment, I bought my car and it definitely was a very pleasant experience and I never have an issue when u comes to scheduling maintenance for the car. I’m very pleased and satisfie definitely was a very pleasant experience and I never have an issue when u comes to scheduling maintenance for the car. I’m very pleased and satisfied thank you More
by Kaylin9904
April 27, 2022
I wish there was a negative rating to give. This dealership does not stand behind its work, they sold a "lemon" to a person in my family and they can't figure out how to fix it. They do not This dealership does not stand behind its work, they sold a "lemon" to a person in my family and they can't figure out how to fix it. They do not return calls in a timely fashion, if at all. They know they made a mistake and just ignoring, hoping it will go away. They appear to be trying to run out the warranty. Need to file a complaint with the BBB More
by np956769
Employees Worked With
Jim
April 25, 2022
Do not buy a car from these people! Bought a certified pre-owned wrangler from them and it has been in the shop 6 times with the same issue, starting less than a month after purchase. T Bought a certified pre-owned wrangler from them and it has been in the shop 6 times with the same issue, starting less than a month after purchase. They have been unable to fix it and do not seem overly concerned with the safety of the vehicle as a result of the unfixed electrical issue. I am currently driving the vehicle because it needs to, "happen when it's in the shop." Meanwhile, it has been witnessed by several workers at the dealership, it's just not happening when it is convenient to them. I have expressed that I no longer want the vehicle and I want them to buy it back, they have thus far offered to buy it back, but I have to take a $16k hit on the resale. I am currently waiting for my vehicle to fail again, though that won't help me much because it will not be at their shop when it fails, so I once again have to wait for it to fail, then bring it in, and then hope it happens while it is there. Sales manager seemed completely uninterested in speaking to me today, like I was just an annoyance to him. I asked if he would take me seriously when the electrical issue progressed to a point where the vehicle failed while I was driving with my family, and he seemed to not care at all. Do yourself a favor, if you can buy a vehicle anywhere else please do so, this dealer is awful. More
by np956769
Employees Worked With
Jeff- Sales Manager
