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Napleton Clermont Chrysler Jeep Dodge
Clermont, FL
414 Reviews
You only want the perfect Clermont, FL, new or used car from the best dealership? One that is run by a committed, friendly staff who wants nothing more than to make your buying experience easy and enjoyable; one that rolls out the red carpet for you and gives you tons of benefits; one that treats you like a person, not a number. Where do you go? Answer: The new state-of-the-art facility of Napleton Chrysler/Jeep/Dodge/RAM in Clermont. In order to accommodate you and your busy schedule, our sales, service, and parts departments are all open seven days a week. The multiple customer lounge areas are outfitted with TV, Wi-Fi, coffee and computer access to ensure that any waiting you have to do will be pleasing and comfortable. The free Wi-Fi in our showroom and the flat screen TV in our waiting area also aim to give you the most freedom and entertainment that's possible.
Choose from among our more than 200 new Chrysler, Jeep, Dodge and RAM vehicles, or you can browse our extensive used car inventory that's full of used Chrysler, Jeep, Dodge and used RAM vehicles, along with a wide selection of used domestic, imported and luxury cars from other manufacturers. Need Chrysler, Jeep, Dodge or RAM service or repairs? Just stop by our Service Department where we staff ASE-certified technicians, and we will get your vehicle running in tip-top shape, all while using only genuine OEM parts from our fully-stocked Parts and Accessories Department. If you need to schedule service or order parts, you can do so via our helpful website. Plus, we offer shuttle service to service customers and a Service On The Fly program that lets you schedule service and have us perform it while you are away on business or on a vacation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
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Showing 414 reviews
August 19, 2011
I drove from Naples, FL and it was well worth it - very curteous and extremely fair. The finance department was very friendly. I would highly recommend Napleton Jeep. curteous and extremely fair. The finance department was very friendly. I would highly recommend Napleton Jeep. More
by rbiondi
Employees Worked With
Alex & Nick Salerno
August 18, 2011
Very courteous and helpful staff. The service agent actually took the time to make sure that I was happy with thework that was performed. Great overall experience. actually took the time to make sure that I was happy with thework that was performed. Great overall experience. More
by Larry Aiello
Employees Worked With
Melissa Jolley
August 18, 2011
Tom was great and went out of his way to make sure our new car had the air conditioner fised before we started on our vacation. He gets our vote for employee of the month Thanks again Tom new car had the air conditioner fised before we started on our vacation. He gets our vote for employee of the month Thanks again Tom More
by scdegl
Employees Worked With
Tom Russo
August 17, 2011
These employees are awesome and great at customer service. Everytime we have brought a car in for service, we are met with a smile and helpful attention to details. We have a dodge that is serviced service. Everytime we have brought a car in for service, we are met with a smile and helpful attention to details. We have a dodge that is serviced here, but they also take care of our Hundyai as well. More
by ruthadams4
Employees Worked With
Rick, Tom and Stephanie
August 17, 2011
Car was missing.Tom told us about a special, to diagnose our car. Our questions are answered. It wasn't good news. we are debating on what we want to do, repair it or get a new car.Tom always gives us grea our car. Our questions are answered. It wasn't good news. we are debating on what we want to do, repair it or get a new car.Tom always gives us great service.. More
by cppolka
Employees Worked With
Tom Russo
August 16, 2011
They were fast and friendly in the quick service department. Got my oil changed and they checked everything and even found a problem in no time flat. Would highly recommend their service. department. Got my oil changed and they checked everything and even found a problem in no time flat. Would highly recommend their service. More
by twinkletwins
Employees Worked With
Erin Danh
August 16, 2011
Went in for a Oil Change, and Tom did a walk around on vehicle, pointing out a dent my Wife had gotten the day before. His inspection of the vehicle was very good, I found him very experienced and knowled vehicle, pointing out a dent my Wife had gotten the day before. His inspection of the vehicle was very good, I found him very experienced and knowledgeable. As Service was performed, they found a Rear Tail Light out, and the cover cracked, Tom ordered the part, which came the next day, I was in and gone in 15 minutes.. WOW ! I was Totally impressed with the speed and professionalism of their work, oh, my oil change change going thru Express Service, only took an hr.. Thank You.. I will tell all my friends and neighbors of their efficiency.. Thanks again for a Great Job !!! More
by wcdcl
Employees Worked With
Tom Russo
August 16, 2011
We have been to serveral Dodger dealers to have our Caravan worked on. 3 different dealers from Atlanta to Orlando gave us different diagnosis and none would say for sure they knew what the problem w Caravan worked on. 3 different dealers from Atlanta to Orlando gave us different diagnosis and none would say for sure they knew what the problem was. Rick A. at Napleton Dodge of Clermont was confident his Service tech knew what to do. They diagnosed & fixed our van in 1 day at a reasonalbe price. Rick was friendly and knowledgable. He was more than willing to do what it took to get the job done. We will definetly return to Napleton of Clermont. Thanks Dan Brecklin More
by DanBrecklin
Employees Worked With
Rick Angelotti
August 16, 2011
Tom Russo is great to work with. He is Professional and informative. He kept me well informed. He is pleasant and the work was done satisfactorily. informative. He kept me well informed. He is pleasant and the work was done satisfactorily. More
by scottpmilligan
Employees Worked With
Tom Russo
August 15, 2011
Tom Russo and service manager Craig turned "awful into good" after a service tech had a very bad day -- unfortunately with my car in his bay. I expect the experience to have a "happy ending" due to T into good" after a service tech had a very bad day -- unfortunately with my car in his bay. I expect the experience to have a "happy ending" due to Tom's and Craig's concern. They demonstrated expert customer relations "recovery" skills. Thumbs up to them. Nobody likes snafus. But the fact is: They happen. The details of the snafu are not important. What is important is that the dealership took responsibility for the mess and not just vowed to correct it but went above what they needed to do. I have been dealing with this dealership and its predecessor at the location for years and have always had friendly, satisfactory service. More
by cat4ever
Employees Worked With
Tom Russo
