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Napleton Clermont Chrysler Jeep Dodge
Clermont, FL
414 Reviews
You only want the perfect Clermont, FL, new or used car from the best dealership? One that is run by a committed, friendly staff who wants nothing more than to make your buying experience easy and enjoyable; one that rolls out the red carpet for you and gives you tons of benefits; one that treats you like a person, not a number. Where do you go? Answer: The new state-of-the-art facility of Napleton Chrysler/Jeep/Dodge/RAM in Clermont. In order to accommodate you and your busy schedule, our sales, service, and parts departments are all open seven days a week. The multiple customer lounge areas are outfitted with TV, Wi-Fi, coffee and computer access to ensure that any waiting you have to do will be pleasing and comfortable. The free Wi-Fi in our showroom and the flat screen TV in our waiting area also aim to give you the most freedom and entertainment that's possible.
Choose from among our more than 200 new Chrysler, Jeep, Dodge and RAM vehicles, or you can browse our extensive used car inventory that's full of used Chrysler, Jeep, Dodge and used RAM vehicles, along with a wide selection of used domestic, imported and luxury cars from other manufacturers. Need Chrysler, Jeep, Dodge or RAM service or repairs? Just stop by our Service Department where we staff ASE-certified technicians, and we will get your vehicle running in tip-top shape, all while using only genuine OEM parts from our fully-stocked Parts and Accessories Department. If you need to schedule service or order parts, you can do so via our helpful website. Plus, we offer shuttle service to service customers and a Service On The Fly program that lets you schedule service and have us perform it while you are away on business or on a vacation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
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Showing 414 reviews
September 01, 2011
Took care of a severe problem- transmission failure- with expertise and courtesy. Rental car provided at no cost which was greatly appreciated. Great service..Rick and company were extremely professional and expertise and courtesy. Rental car provided at no cost which was greatly appreciated. Great service..Rick and company were extremely professional and informative of the problem and its resolution. Thank you More
by racuff
Employees Worked With
rick
August 31, 2011
We were helped by Stephanie and she was very efficient and fast. Our car was completed in less than 30 minutes and we were on our way. We come to this dealership from The Villages, which is about 30 mil and fast. Our car was completed in less than 30 minutes and we were on our way. We come to this dealership from The Villages, which is about 30 miles one way, because we were very well taken care of when we bought the car, and the service has been outstanding. Keep up the good work. More
by cruzysuzy716
Employees Worked With
Stephanie Ramnauth
August 31, 2011
The employees were very helpful, and quick to assist. As The employees were very helpful, and quick to assist. As soon as we drove in they were helpful. The intelligently answered our questions and assist The employees were very helpful, and quick to assist. As soon as we drove in they were helpful. The intelligently answered our questions and assisted with giving information on the vehicle and assistance with further maintenance. More
by jasecm84
Employees Worked With
Stephanie Ramnauth
August 31, 2011
As soon as I arrived I was assisted very quickly. stephanie i very kind and professional she knew what I needed and I was in and out within a half hour. Great service all around stephanie i very kind and professional she knew what I needed and I was in and out within a half hour. Great service all around More
by thediference21
Employees Worked With
stephanie ramnauth
August 30, 2011
I was glad to hear that Melissa Jolly is back in town, I have followed her to the other places and will continue to do so.She is friendly ,reliable,accurate,and knowledgable about the services that are offe have followed her to the other places and will continue to do so.She is friendly ,reliable,accurate,and knowledgable about the services that are offered.She goes above and beyond for her customers and is always happy to do so.I will recommend napoleons and her for all their car needs. More
by Rwilson8993
Employees Worked With
Melissa Jolly
August 30, 2011
Simple oil change and tire rotation requested. Speedy and friendly service provided along with a heads up of what future problems may arise in the future with services and prices they offer, but no press and friendly service provided along with a heads up of what future problems may arise in the future with services and prices they offer, but no pressure to do so which is one reason I will be back. More
by jbitz1
Employees Worked With
Tom Russo
August 30, 2011
Melissa was extremely helpful in explaining what the problem was with my car and what needed to be done to fix it. She arranged to get a loaner car for me so that I did not have to sit at the dealershi problem was with my car and what needed to be done to fix it. She arranged to get a loaner car for me so that I did not have to sit at the dealership and wait. She also kept me informed by phone on the status of my repairs. I am an extremely satisfied customer. More
by schieby
Employees Worked With
Melissa Jolley
August 30, 2011
Erin, our service rep, was very good. I am not sure why it took almost two hours to change the oil, change the air filter, and plug a tire. However, she and the other reps were very pleasant and profession it took almost two hours to change the oil, change the air filter, and plug a tire. However, she and the other reps were very pleasant and professional. More
by mike89
Employees Worked With
Erin Danh
August 29, 2011
Melissa in service was able to handle all of my requests promptly and professionally. The work my Grand Cherokee received has been exceptional and everything seems to be better than new. I am highly recomme promptly and professionally. The work my Grand Cherokee received has been exceptional and everything seems to be better than new. I am highly recommending the Napleton Clermont Chrysler Jeep Dodge service department to my family, friends and acquaintances. More
by jeepgc808
Employees Worked With
Melissa Jolley
August 28, 2011
The main reason I use the service department is because of Melissa. I have delt with her since she work for the 1st owner whenI purchased my Pacific. I have found Napleton to also be well qualified. When I of Melissa. I have delt with her since she work for the 1st owner whenI purchased my Pacific. I have found Napleton to also be well qualified. When I need a new car I would go there. More
by arlette
Employees Worked With
Melissa Jolley
