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Napleton Clermont Chrysler Jeep Dodge
Clermont, FL
414 Reviews
You only want the perfect Clermont, FL, new or used car from the best dealership? One that is run by a committed, friendly staff who wants nothing more than to make your buying experience easy and enjoyable; one that rolls out the red carpet for you and gives you tons of benefits; one that treats you like a person, not a number. Where do you go? Answer: The new state-of-the-art facility of Napleton Chrysler/Jeep/Dodge/RAM in Clermont. In order to accommodate you and your busy schedule, our sales, service, and parts departments are all open seven days a week. The multiple customer lounge areas are outfitted with TV, Wi-Fi, coffee and computer access to ensure that any waiting you have to do will be pleasing and comfortable. The free Wi-Fi in our showroom and the flat screen TV in our waiting area also aim to give you the most freedom and entertainment that's possible.
Choose from among our more than 200 new Chrysler, Jeep, Dodge and RAM vehicles, or you can browse our extensive used car inventory that's full of used Chrysler, Jeep, Dodge and used RAM vehicles, along with a wide selection of used domestic, imported and luxury cars from other manufacturers. Need Chrysler, Jeep, Dodge or RAM service or repairs? Just stop by our Service Department where we staff ASE-certified technicians, and we will get your vehicle running in tip-top shape, all while using only genuine OEM parts from our fully-stocked Parts and Accessories Department. If you need to schedule service or order parts, you can do so via our helpful website. Plus, we offer shuttle service to service customers and a Service On The Fly program that lets you schedule service and have us perform it while you are away on business or on a vacation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
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Showing 414 reviews
September 08, 2024
This is an unfortunate and disheartening story. We had no choice but to inform the bank to freeze and cancel a $40K check made out to Napleton Clermont due to significant discrepancies with the 202 We had no choice but to inform the bank to freeze and cancel a $40K check made out to Napleton Clermont due to significant discrepancies with the 2023 Tesla Model Y we purchased. The car, which had 5,400 miles on it, was originally priced at $42K and later reduced, yet it still didn’t align with the $38K price listed on TrueCar.com. Upon receiving the vehicle, we were shocked by its poor condition. It was extremely dirty, far from what we had expected. Adam Alsughair, the salesman we dealt with, misrepresented the car’s condition when we signed the contract. It hadn’t been cleaned, the battery wasn’t fully charged, and the tire pressure—supposed to be at 42 PSI—was well below that on all tires. Additionally, the tires had not been rotated since the car had reached 5,000 miles, a fact the car’s computer system on the Tesla monitor clearly confirmed. In the end, we returned and dumped the 2023 Tesla Model Y to Napleton Clermont, handed it back with both key cards, and walked away with peace of mind. They never contacted us afterward, seemingly left to swallow their pride. Let this story serve as a warning to all buyers: always check TrueCar.com for accurate pricing, and never sign a contract until you’ve meticulously inspected the vehicle for any issues. More
by Todd
Employees Worked With
Adam Alsughair
August 24, 2024
I bought a brand new Dodge Ram 1500 from Napleton in Clermont FL. I've had nothing but problems with their service department. IF you can actually talk to someone and actually get any answers or a appo Clermont FL. I've had nothing but problems with their service department. IF you can actually talk to someone and actually get any answers or a appointment consider yourself lucky! I've called 4 times today to get a pretty costly repair done, twice I was told I'd get a call back. I never did. Once call I was told :they're all standing out front, that's why they're not answering the phones " the final time I was on hold for what seemed like 30 minutes. I have never had a good experience with Napleton. I would rather drive 50 miles to another dealer. More
by vickilynnl
Employees Worked With
Other Employees :
Service department is a joke
August 18, 2024
Thanks to Corey Warren did a great good job helping us purchase our vehicle. Jeep Sahara 2023. He was efficient, very helpful, professional and patient. He is a good access to the company. purchase our vehicle. Jeep Sahara 2023. He was efficient, very helpful, professional and patient. He is a good access to the company. More
by millsmusic53
June 24, 2024
My pick up truck is more than 30 days away from a warranty repair and the mechanic simply crashed it in traffic while testing my car. The dealership didn't care about me, they simply turned their bac warranty repair and the mechanic simply crashed it in traffic while testing my car. The dealership didn't care about me, they simply turned their backs on me and I had to solve the problem they created. The loss from the carfax report (20% depreciation on the value of the car) is all mine. More
by Adriano Melo
June 17, 2024
My husband and I were talking to the dealership about a dodge ram sport and made an appointment to see it, on Saturday morning we went on to show our daughter and then we realized the truck was sold. We we dodge ram sport and made an appointment to see it, on Saturday morning we went on to show our daughter and then we realized the truck was sold. We were never notified about it selling. Prior to finding out it was sold we did their preapproval process and were told that it was a soft credit check but while my husband was talking to Mike from Kissimmee we both got notifications of a hard inquiry on our credit report. Fast forward to today (Monday) we called and said we are on our way to look at another vehicle a Dodge RamLaramie that was on their Clermont lot, we got there and test drove the vehicle and started the paperwork to buy it. While they got our trade in appraised and information we were then notified that the truck was sold. This happened while we were in the office buying the truck. They allowed someone online to buy it out from under us. We drove 1.5 hours and took off work to get this vehicle. The only thing we were told was “sorry”. This dealership does not care about their customers. They simple will see a vehicle out from under you! Avoid this dealership! More
by Carrie
March 17, 2024
I left my jeep for the day on 1-26-24 for a tire rotation and the U90 dealer recall. The next day I checked my tires and realized only the passenger side tires had been rotated. I called Ryan in service ba and the U90 dealer recall. The next day I checked my tires and realized only the passenger side tires had been rotated. I called Ryan in service back on Monday 1-29-24 and after discussing the problem he promised to issue a credit for the rotation. I called back again on 2-13-24 and 3-3-24 and despite his promises to have a credit issued it hasn't happened. He blames his service manager. More
by blackston2
Employees Worked With
Ryan in service
March 07, 2024
Went to trade in my Chevy, Courtney was very personable and professional regarding my needs. I will diffently use her again in the future.. thank you lynn and professional regarding my needs. I will diffently use her again in the future.. thank you lynn More
by ciorio420
February 23, 2024
I would like to say an special thank to Tom Russo and Mr. James at Napleton Dodge dealership in Clermont on Highway 50, because he took his time and patience to figure it out how to install the stem valve in James at Napleton Dodge dealership in Clermont on Highway 50, because he took his time and patience to figure it out how to install the stem valve in my dually pickup truck 3500 I am a wheelchair vet and is no very easy for me to fix those thing by my self alone. Those valves is not plug and play it takes time and professional experience like Mr. James has to properly install those stem valves. Dodge Ram the manufacturer did not make easy at all when make this stem valves, But Mr. James fixed it all. Thanks again Napleton Dodge dealer for having a professional guy like Mr. James More
by Mrgreenisnojoke
Employees Worked With
Tom Russo and James
February 21, 2024
Jared Brochok is most informative and helpful. While we waited for our Alfa Romeo to be service, he kept us updated. Thank you very much for your attention to details, Jared!! While we waited for our Alfa Romeo to be service, he kept us updated. Thank you very much for your attention to details, Jared!! More
by rndclark
Employees Worked With
Jared Brachok
