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Napleton Chevrolet St. Charles - Service Center

St. Charles, IL

3.9
82 Reviews

82 Reviews of Napleton Chevrolet St. Charles - Service Center

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December 24, 2022

wanted $100. 00 to replace a fairly new cabin filter. Outrageous !! had this checked by my mechanic..he said no need to replace More

by BFRYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Bryant
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

buen servicio y la espera es muy corta el personal muy atento recomendado el lugar More

by eolivia373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

One person says one thing as far as pricing and one says another. Also waited over an hour and 40 minutes for a simple tire patch. I’ve given this dealership a couple of tries but will not be bringing my ve More

by Bmolitor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Bryant
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2022

I took my car in for various electrical issues. The retractable running boards were not operating properly. They blamed it on a door being ajar. I was charged $195 for diagnostics. They did not fix More

by vbella107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Bryant
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

Outstanding and friendly smart people. Bill in service is the best. I’ll be back again. Steve More

by boss38special
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Bill Bryant (spelling) was super to work with and have my Van fixed and checked. You definitely have a top notch service man and a gentleman also. Bill is a great asset to your company. He provided excel More

by dodgerchgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

Always a pleasant experience at Napleton Chevrolet. Last trip was no exception. They serviced my car in no time flat and did a great job. Would highly recommend Napleton Chevy . More

by gweedo2669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

Greg T. great in listing needed services for a 2018 Malibu with pretty much all original parts/fluids (except oil of course), etc. and order of priority. Ap More

by myerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg T.
November 27, 2022

Great service. department. everyone is super helpful and pleasant. They always get everything thing done in a timely manner. More

by kellyjobeslawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

Hard working workers, they do an amazing work. I would definitely recommend this service center to anyone looking for maintenance on there vehicle 😀. More

by MACARIOOLIVERA1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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