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Napleton Chevrolet St. Charles
St. Charles, IL
199 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 199 reviews
February 19, 2023
The service department took care of the issue I was having with my Colorado in less than a day. having with my Colorado in less than a day. More
by AQUAWOMAN68
Verified CustomerEmployees Worked With
February 18, 2023
Dealership is fine , General Motors sucks They knew my car had an issue for over 3 years and still had to pay $1300 to get work performed car had an issue for over 3 years and still had to pay $1300 to get work performed More
by marktabers
February 17, 2023
Professional and easy to deal with. We had a good buying experience where all our needs and requests were met. We had a good buying experience where all our needs and requests were met. More
by jennifer94
Employees Worked With
February 16, 2023
Great people Great service Was a pleasure doing business with everyone!! Will definitely tell others about our experience with everyone!! Will definitely tell others about our experience More
by ricknmar71
Employees Worked With
February 14, 2023
Becky, Greg & Jim were kind, helpful and knowledgeable! Earl did a great job! He took the time he needed to find out everything that was wrong with my truck. Thank you! Earl did a great job! He took the time he needed to find out everything that was wrong with my truck. Thank you! More
by tracychabrier
Employees Worked With
Becky, Greg, Jim
February 12, 2023
Thanks to everyone there for their hospitality while making my purchase and especially to my sales person, Sue, who was there from the time I walked in the door to the time I drove away to make sure thi making my purchase and especially to my sales person, Sue, who was there from the time I walked in the door to the time I drove away to make sure things were getting completed. Thank you!! More
by cdavid1015
Employees Worked With
Sue
February 11, 2023
New customer to Napleton. Long time customer of Don McCue. Only one service appointment so far. Long time customer of Don McCue. Only one service appointment so far. More
by richbrizz
Employees Worked With
February 07, 2023
Love the people there, hate the paperwork! Every visit took 1-1/2 hours or more. Wish the 'process' was more streamlined... Every visit took 1-1/2 hours or more. Wish the 'process' was more streamlined... More
by inese
Employees Worked With
Saj Lakhani, Joe Lara, Austin, several car porters
February 03, 2023
Excellent service! !! Jim and Greg were excellent and very accommodating. We had that dreaded holiday car trouble and they made it right. Great experience!!! !! Jim and Greg were excellent and very accommodating. We had that dreaded holiday car trouble and they made it right. Great experience!!! More
by ccarby
February 01, 2023
Service person was very friendly and welcoming. Explained things my car will need to have done in the near future. The waiting room was nice enough, including having free access to a coffee and tea Explained things my car will need to have done in the near future. The waiting room was nice enough, including having free access to a coffee and tea machine More
by ARTAFX
Employees Worked With
