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Napleton Chevrolet St. Charles

St. Charles, IL

4.0
156 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers. Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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2015 E Main St.

St. Charles, IL

60174

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Showing 156 reviews

January 13, 2023

From start to finish I was completely taken care of. Rebecca and Joe were very helpful and accommodating. I really appreciate everything and can't wait to come back! More

by david.kostelyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Lara and Rebecca Ko
January 11, 2023

I had a great experience and they fixed my vehicle and kept me informed throughout the whole appointment. Highly recommended! More

by Amykoz415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Buying my used vehicle was made simple and easy. I felt i was treated very fair. More

by jeffreypauley68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
January 06, 2023

My Service Tech was the best, very polite and experienced. I have been here a few times always good service. More

by floppaman03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

Wow. First off ,I sold cars for years. It's obvious there at Napleton ,St Charles, that professionalism, Isn't int there vocabulary, for service. Had More

by Markp569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim and Greg. 0 starts for each
January 04, 2023

Service department is professional and determine to make sure all work is done and explained. More

by danagrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

It was a pleasant experience! Everyone was very polite & helpful. Hadn’t been happy with the dealership before. More

by chfpshlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

Get copies or photos of any written agreement before going into finance. My experience is the sale price changed and after I arrived home I realized the difference. After dealing with many higher ups in More

by Happy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Behkle management
December 30, 2022

The financing person was rude, unethical and dishonest. Ruined my experience and will not feel comfortable dealing with that dealership in the future if that same person works there. More

by Joy1118
Recommend Dealer
No
Employees Worked With
Carlos was my sales person and was very uce6
December 26, 2022

Best customer service,very profesional staff,thanks to Chris,Mike,and Rocky,.finance department very clear with all the paperwork Thanks Alexis,,no doubt i will definitely buy here at this dealer again. More

by rockysanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Dunning
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