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Napleton Chevrolet St. Charles
St. Charles, IL
205 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 205 reviews
June 14, 2025
Ted was thorough and courteous. The service transaction was smooth and timely. Ted kept me informed of what was required for the vehicle the entire time. The service transaction was smooth and timely. Ted kept me informed of what was required for the vehicle the entire time. More
by Dpaulfriedman
Employees Worked With
June 11, 2025
I had an awesome experience at Napleton Chevrolet. Jason, the car salesman, was knowledgeable and helpful throughout the process of finding what was right for me. Jake, the sales manager, helped to se Jason, the car salesman, was knowledgeable and helpful throughout the process of finding what was right for me. Jake, the sales manager, helped to seal the deal for the exact car I had my eye on. Lastly, Mitch was honest and clear throughout the entire financing process. They all made buying my new 2025 Equinox a breeze! Highly recommend for all of your car buying needs. More
by kelsmiller4
June 10, 2025
Ted was great explained everything and was done when promised and exactly as promised truck was even washed thanks Ted promised and exactly as promised truck was even washed thanks Ted More
by mit.guimon
June 10, 2025
Excellent work staff Repair was completed promptly and vehicle was washed after 4 tire replacement vehicle was washed after 4 tire replacement More
by troesner61
Employees Worked With
June 06, 2025
They are always helpful and they answer all of my questions. They have excellent customer service. questions. They have excellent customer service. More
by Cherring13
Employees Worked With
May 31, 2025
All around great car buying experience. Great service department. I am very pleased with this business. Great service department. I am very pleased with this business. More
by Jaldkl
May 30, 2025
Service and staff was outstanding as usual. I have bought two new cars there in the last year, and both experiences were great! During my routine maintenance, the communication and quality of I have bought two new cars there in the last year, and both experiences were great! During my routine maintenance, the communication and quality of service was first rate. Outstanding dealership! More
by Kevin.hart
Employees Worked With
Amanda
