Napleton Chevrolet Buick GMC

My truck needed additional service that was recommended by Napleton. Service was great. My service advisor Austin walker was quick in checking my vehicle in. Communication was great. I am pleased with ever by Napleton. Service was great. My service advisor Austin walker was quick in checking my vehicle in. Communication was great. I am pleased with everything from start to finish. More

Personal has been very polite and knowledgeable with the work that's been done and what needs to be done work that's been done and what needs to be done More

First time meeting Kyle and the team at Napleton - great experience. Highly recommend the dealership. experience. Highly recommend the dealership. More

Since Napleton took over, this dealership just does not have the same community feel. Needs work, but the service department at this dealership still rcks. not have the same community feel. Needs work, but the service department at this dealership still rcks. More

I have always had a good experience at Napleton Chevrolet Buick, will go back again. Buick, will go back again. More

I bought my Rav 4 from Countryside in 2018. It has been serviced here since. It is time to have some maintenance done on it and Alex was very helpful getting me quotes, and great explanations It has been serviced here since. It is time to have some maintenance done on it and Alex was very helpful getting me quotes, and great explanations. I will have this work done within the months ahead. I highly recommend Napleton and Alex! More

Fast quality work with a smile. They also have a nice area to wait while your vehicle is being worked on. They also have a nice area to wait while your vehicle is being worked on. More

Good customer service with sales and service al a days ready to help on phone or in person ready to help on phone or in person More

Contacted this dealership to purchase a Buick Enclave. Spoke and text with the salesman Joshua several times over 2 days. Agreed on a price, I live two hours away,. While e route again had a conversation Spoke and text with the salesman Joshua several times over 2 days. Agreed on a price, I live two hours away,. While e route again had a conversation with Joshua who reluctantly told me that he thought the car I had agreed to purchase, had suffer hail damage in a prior storm. I was not informed until I agreed to purchase.this car and had started my drive to their location of the damage. They also wanted to charge the same amount for their damaged car as a quote I had received from another dealer on an j damaged vehicle. Dealers like this have destroyed any credibility with the general public, the Telsla model of factory direct purchase would solve this issue. More

I went in for a tire rotation because I bought the tires from dealership and the last few times I’ve been charged. I forgot my invoice at home but figured they would have that info. Turns out they were goin from dealership and the last few times I’ve been charged. I forgot my invoice at home but figured they would have that info. Turns out they were going to charge me and accused me of buying the tires somewhere else and just having dealership mount them. I stood there while two men keep scrolling through my history and still couldn’t find invoicing. Was able to leave by asking to scan and send the information to the technician. Which I did that night. I was humiliated and will never back. They lost my business. Sorry! I wish could write a better review. More