Napleton Chevrolet Buick GMC

This place is sneaky. Austin gave us bill for parts but didn’t mention that needed to be added on the labor which he should have.?then when he decided to have it elsewhere Austin gave us bill for parts but didn’t mention that needed to be added on the labor which he should have.?then when he decided to have it elsewhere, way to expensive, he said we have to pay a 30% restocking fee for parts. I called and talked to manager and he said no because they weren’t run through the necessary system. Austin would not have told us that!!!! It would have been at $1,500 . We will never go there again More

I have to retract part of my former review. The invoice did have labor included but was not broken down as usual. Usually they put hourly labor x about how many hours to figure in labor. So tha The invoice did have labor included but was not broken down as usual. Usually they put hourly labor x about how many hours to figure in labor. So that was my miatake More

They are very friendly and helpful on explaining things and I would highly recommend them for buying a car and I would highly recommend them for buying a car More

service was timely and thorough, I enjoyed working with the service department and Austin Walker the service department and Austin Walker More

They were very nice, easy to work with, and got my work done while I was at work and picked up my truck after work done while I was at work and picked up my truck after work More

Kyle is a very dedicated salesman that wanted to find everything that I wanted in my vehicle! He found the vehicle and the sale was simple, and easy. everything that I wanted in my vehicle! He found the vehicle and the sale was simple, and easy. More

My experience was a first with this dealership. They did a great job giving me what I was hoping for with my trade and getting us into the vehicle we were looking for. They did a great job giving me what I was hoping for with my trade and getting us into the vehicle we were looking for. More

This dealership is always easy to get in within a week. They always do a great job and especially this last time, with the oil/filter change. My car is running great, I can tell the difference. Customer se They always do a great job and especially this last time, with the oil/filter change. My car is running great, I can tell the difference. Customer service is great, super friendly and time efficient! Would recommend 10/10! More

Excellent service and very friendly atmosphere will be back. Just like family since 2016. Thanks very much. back. Just like family since 2016. Thanks very much. More

Very kind,accommodating, helpful ,quick and the job was well done. I don’t need 15 words to say what I want well done. I don’t need 15 words to say what I want More