Napleton Cadillac of Libertyville

John Melus is 5-Star Professional I liked working with John. He was knowledgeable and answered every question. I spent a considerable amount of time looking at other vehicles and talki I liked working with John. He was knowledgeable and answered every question. I spent a considerable amount of time looking at other vehicles and talking to other salesmen, but John has a very trusting and calm, knowledgeable manner about him and that helped influence my purchase. More

Loving my new "used" CTS Our family has been buying cars at this dealership since the late 70's. I'm happy to say that the new Napleton owners continue to provide excellent c Our family has been buying cars at this dealership since the late 70's. I'm happy to say that the new Napleton owners continue to provide excellent customer focused service and sales. The "used car" sales team worked hard to make the purchase of this performance CTS a win-win deal for all of us. Thanks to Keith frpm Service for introducing us to August and his manager, Mike., and to Rachel for answering all the financing questions. I'm just loving my new "used" CTS with all the latest bells and whistles. We will be back!!! More

Excellent service John melus was excellent. Very happy with service. Also Rachel Borizani excellent. Also had prior times with service depart mentioned. Excellent servi John melus was excellent. Very happy with service. Also Rachel Borizani excellent. Also had prior times with service depart mentioned. Excellent service by all employees. Ray More

Fabulous Repeat customer and would go again! They were easy to deal with and an entirely enjoyable experience. The service has been great and very accommodati Repeat customer and would go again! They were easy to deal with and an entirely enjoyable experience. The service has been great and very accommodating. More

One the level I purchased a Mini Cooper from this dealer. I fully expected to get this car home and find a million things wrong with it. That couldn’t be further fr I purchased a Mini Cooper from this dealer. I fully expected to get this car home and find a million things wrong with it. That couldn’t be further from the truth. This is a dream car; no issues, runs perfectly and is a joy to drive. My sales rep, August Blancas, was on the level and on top of every detail. More

Outstanding Very friendly, very helpful, and very fair. I've always wanted a Cadillac and now I have one and it's awesome. I will definitely go back to Nappleto Very friendly, very helpful, and very fair. I've always wanted a Cadillac and now I have one and it's awesome. I will definitely go back to Nappleton Cadillac of Libertyville for my next vehicle. More

Always amazing service from Mike P. I purchased the second Caddillac for my wife from this store. Mike P is a true professional and the experience was fantastic. In and out with an hour. I purchased the second Caddillac for my wife from this store. Mike P is a true professional and the experience was fantastic. In and out with an hour. What took a bit of time is showing my wife all the great new features on her new XT5 Platinum. More

Wonderful service! Listened to what I was looking for. John contacted me well in advance of when was lease was expiring to begin the process of selecting another vehicle. He worked with me. Allowed me to t John contacted me well in advance of when was lease was expiring to begin the process of selecting another vehicle. He worked with me. Allowed me to try a loaner car for a day or so, which I thought was generous. He was patient as I considered many options; then we closed the deal with a few days to spare. My third Cadillac! More

My new silver XT5! Purchased my new XT5 through the Costco program at Napleton in Libertyville. Everyone is extremely courteous and professional. The dealership is imm Purchased my new XT5 through the Costco program at Napleton in Libertyville. Everyone is extremely courteous and professional. The dealership is immaculate. The process was straitforward, simple and quick. Dan Praljak was a pleasure to deal with and very helpful explaining the extensive technology that comes with the XT5--can't say enough good things about Dan. More

new vehicle purchase over the last ten years purchased several vehicles. Mike Palermo customer service skills and knowledge rating ten plus. Dan in finance also very pro over the last ten years purchased several vehicles. Mike Palermo customer service skills and knowledge rating ten plus. Dan in finance also very proficient . Leo R mysliwiec More