Napleton Cadillac of Libertyville

Fabulous experience Matthew Ray was great. Very personable and friendly. I liked that he was honest and if he didn’t know something,he went and found out the answer. He r Matthew Ray was great. Very personable and friendly. I liked that he was honest and if he didn’t know something,he went and found out the answer. He really worked to make the deal I was interested in,work. Thank you Matthew. More

Awesome Customer Service Experience From my initial contact to the car pick up. It was superior customer service from the entire staff of this dealership. Great Team work guys. From my initial contact to the car pick up. It was superior customer service from the entire staff of this dealership. Great Team work guys. More

My new Cadillac I went to see the newer version of my SRX. After talking with John & Dominic about the next step, I drove home in a new XT5. It's refreshing to have s I went to see the newer version of my SRX. After talking with John & Dominic about the next step, I drove home in a new XT5. It's refreshing to have such an easy experience at a car dealership. More

Excellent Salesman From the moment we met John Melus he was very friendly & courteous. He was interested in making sure that we were satisfied with our purchase. John From the moment we met John Melus he was very friendly & courteous. He was interested in making sure that we were satisfied with our purchase. John spent considerable time showing us the features of our car. He has excellent follow up skills. We are happy that we chose Napleton Cadillac & that John was our salesman. More

Excellent professional service From the moment we walked in the door we were greeted as special customers. Everyone was very professional and made us feel very comfortable. The whol From the moment we walked in the door we were greeted as special customers. Everyone was very professional and made us feel very comfortable. The whole experience was unlike anything I have experienced at other car dealerships. Very helpful and answered any questions we had. I would highly recommend this dealership and Mr. John R. Melus in particular. More

John Melus is the best. I will never go any pleace but Napleton. Everyone is so nice and treat you like a person. They care about you. I want to thank John Melus and Rache I will never go any pleace but Napleton. Everyone is so nice and treat you like a person. They care about you. I want to thank John Melus and Rachel Borizani for there help and kindness. More

Very happy I went to Napleton Even though Napleton was not the nearest Cadillac dealer to me, I am so glad that I went there. John was very understanding of my needs and time. I t Even though Napleton was not the nearest Cadillac dealer to me, I am so glad that I went there. John was very understanding of my needs and time. I told him the car that I wanted and he didn't try to try and sell me a more expensive verhicle, mych lije other dealerships I have gone to. He spent a lot of time going through the car's features and mad sure I understood everything. I would definitely recomment Napleton and John to my family members and friends. More

Great experience A great experience purchasing our 2018 Cadillac XT5. August Blancas was our salesman, and he worked with us until we reached a satisfying purchase pr A great experience purchasing our 2018 Cadillac XT5. August Blancas was our salesman, and he worked with us until we reached a satisfying purchase price. More

so glad I didn't get an Infiniti Vary satisfied so far with my experience but only time will tell.The sales and management team was more than happy to work out a deal that was comfort Vary satisfied so far with my experience but only time will tell.The sales and management team was more than happy to work out a deal that was comfortable for all involved.Even if it meant sharpening there pencil a couple of times.The car by itself is something you must experience for yourselves 2018 CT6 lux awd that already has more in almost every way than my 2017 ATS prem lux loaded awd that was close to the same price.If I could do it again I would have spent the little extra and gone to there dealership to begin with;asked them to work out a good deal; and picked up a Ct6 demo even tho prices were higher at that time going with a demo shortens the gap on price. but drives exactly the same or better because they use them as dealership cars for premium clientele. Now that I've driven one it's easy to tell the difference! For now I would absolutely give this dealership a thumbs up. Or 2 Mackintosh🛡? out More

Great experience with 1st time lease Had a great experience with John Melus. He was a true professional, took his time, was knowledgeable, patient (we had our 3 year old daughter with us Had a great experience with John Melus. He was a true professional, took his time, was knowledgeable, patient (we had our 3 year old daughter with us both times we came in), attentive, and fair. I would absolutely recommend doing business at this dealership and specifically with John. I’ll be a long term customer, for sure. Thanks for making my first leasing experience so easy and pleasant, John. I love my new 2018 Cadillac XT5! Amanda More