Napleton Cadillac of Libertyville

Mike Palermo Napelton Cadillac Excellent Sales Consultant Mike Palermo has sold me several Cadillac Escalades over the years. I trust him. He is very honest and professional. His knowledge and patience alwa Mike Palermo has sold me several Cadillac Escalades over the years. I trust him. He is very honest and professional. His knowledge and patience always makes me feel positive about my decision. I will be making referrals to my friends and family about Mike Palermo and Napelton Cadillac in the future. More

Professional and Thorough Dan Praljak was excellent. His interaction with us over multiple visits to the dealership helped us to select Napleton over two other Chicagoland deal Dan Praljak was excellent. His interaction with us over multiple visits to the dealership helped us to select Napleton over two other Chicagoland dealerships. We especially liked Dan's more quiet demeanor and his deep knowledge about various Cadillacs (e.g., CT6, CTS, XTS). It was a positive experience all the way around. More

Outstanding Sales Consultant: Mike Palermo Mike Palermo at Napleton Cadillac in Libertyville has proven time and time again to be reliable and dependable with his knowledge and expertise in bot Mike Palermo at Napleton Cadillac in Libertyville has proven time and time again to be reliable and dependable with his knowledge and expertise in both the buying and leasing process. Mike's outstanding customer service is second to none. I have purchased and leased well over 100 vehicles for the past 30 plus years and done business with dealerships across Chicago and the suburban area and have always found Mike to offer the best experience/interaction compared to all the rest. His professional demeanor paired with his knowledge, patience and focus makes me feel confident with my final decision at the end of a business transaction. Take the time to see Mike..you won't regret it! More

New car purchase Just leased a new Cadillac XT5! Dan Praljak did a great job helping us find the tight car. Thank you for taking great care of us!! Just leased a new Cadillac XT5! Dan Praljak did a great job helping us find the tight car. Thank you for taking great care of us!! More

Customer Attentive I was greeted warmly within minutes of my arrival at Napleton Cadillac of Libertyville. From that moment on my experience was first class. John Melu I was greeted warmly within minutes of my arrival at Napleton Cadillac of Libertyville. From that moment on my experience was first class. John Melus was my sales consultant and he was out standing. He encouraged me to test drive several vehicles and walked me through the sales process in a most professional way. I never felt pressured to make a deal but when the deal was struck, everyone else at Napleton Cadillac was equally as impressive. Rachel in the finance department was also great to deal with and once again there was no pressure to buy extended warranties. All and all, I was extremely satisfied with my dealer experience and I look forward to many years of outstanding customer service ahead. More

Loyalty because of your great team Over the years I have come to know my sales adviser John Melus, not only as the Napleton Cadillac team member, but as a friend. His professionalism, k Over the years I have come to know my sales adviser John Melus, not only as the Napleton Cadillac team member, but as a friend. His professionalism, knowledge of product and congenial demeanor means a great deal to me. That is why I continue to return when new car time nears. I have also had the pleasure to work with Chris Zammar, a true professional and one that gives solid meaning to "promise made-promise kept". Also working through finances and paperwork with Rachel Borizani was comfortable and seamless. This team helps give "Cadillac" its reputation. More

They Are Exceptional. Chris, Sani and Perry made carbuying almost fun. It generally isn’t ever fun you understand but they felt more like friends than salepeople. I highly Chris, Sani and Perry made carbuying almost fun. It generally isn’t ever fun you understand but they felt more like friends than salepeople. I highly recommend Napleton to anyone going on the car buying journey! More

Buying a nice certified preowned vehicle Jay My experience at the dealership was nice great from sales to manager into finance great job everyone Love the car my salesman August was nice to wo My experience at the dealership was nice great from sales to manager into finance great job everyone Love the car my salesman August was nice to work with in a funny guy Thanks you More

Loyal Return Customers Olga and I ,have been loyal customers since 2011,when we met Mike Palermo, at then Weil Cadillac of Libertyville.We were interested in leasing a vehic Olga and I ,have been loyal customers since 2011,when we met Mike Palermo, at then Weil Cadillac of Libertyville.We were interested in leasing a vehicle,a Cadillac CTS.Mike is professional,courteous,knowledgable,and friendly!He immediately made us feel relaxed and IMPORTANT.After explaining the open-ended leasing contract,and answered all of our concerns,Mike quickly went to work getting the paperwork together.After which Mike escorted us to the garage where the CTS was prepped and filled with fuel.Mike educated us on the workings of the beautiful NEW vehicle,with all of it's safety and convenience features.After Mike was certain that we were knowledgeable in the operation of our NEW transportation,he made us goodnight!We have since returned for THREE subsequent new leases! More

Second time buyer Leased a new car yesterday at this dealership and worked with Dan Praljak. Would recommend you ask for Dan if you are interested in a cadilac. He wa Leased a new car yesterday at this dealership and worked with Dan Praljak. Would recommend you ask for Dan if you are interested in a cadilac. He was so easy to work with and was really helpful getting my new car all set up. Great experience, which I can’t always say I have had when getting a new car. Top notch place with great products and people! More