Napleton Cadillac of Libertyville

Customer Satisfaction is their TOP Priority John Melus made my purchasing experience my best ever! From start to finish he was extremely knowledgeable and made my experience painless! He walke John Melus made my purchasing experience my best ever! From start to finish he was extremely knowledgeable and made my experience painless! He walked me through every feature and function on my new XT5 and took the time to program my car even after he already had the sale. He provided me the confidence to know that I made the right decision. He is Highly Recommended! Then there were also additional experiences from discussions with Isaac and Dominic that only helped to secure the deal. I also want to say kudos to Rachel for making the paperwork stress free and easy to understand. Hands Down! Best Dealership experience I have ever had in my many years of buying a car, why go elsewhere. More

They made purchasing a new vehicle easy and pleasurable As stated above and I have purchased my last four vehicles with mike palombo and plan to repeat future vehicles with him in the future As stated above and I have purchased my last four vehicles with mike palombo and plan to repeat future vehicles with him in the future More

5 star service Tom got me in the vehicle that i wanted and they showed me how to operate and use everything in the vehicle. Great service at this dealership and grea Tom got me in the vehicle that i wanted and they showed me how to operate and use everything in the vehicle. Great service at this dealership and great people too. Thank you for everything. More

A very stress free car buying experience Mike Palermo is my sales guy!!! He is very knowledgeable and is willing to go the extra mile to make buying a new Cadillac the most stressful and ple Mike Palermo is my sales guy!!! He is very knowledgeable and is willing to go the extra mile to make buying a new Cadillac the most stressful and pleasant experience with no pressure and no stress. More

New XT5 John helped make purchasing a new car a very simple and easy experience. Highly recommend him and the whole Napleton Cadillac dealership for sales and John helped make purchasing a new car a very simple and easy experience. Highly recommend him and the whole Napleton Cadillac dealership for sales and service of your vehicles. More

What a great sales experience I can only say that John Melus of Napleton Cadillac is the best at finding a way to make my lease for an new XT-5 come to reality. He not only knows I can only say that John Melus of Napleton Cadillac is the best at finding a way to make my lease for an new XT-5 come to reality. He not only knows the cars he sells (not true of other salesmen at other dealers), he is an excellent at putting the customer first in all respects. More

Leased 2018 Escalade Worked with Mike Palermo on a new lease of a 2018 Escalade. Have worked with Mike in the past and would again in the future. Very knowledgeable sale Worked with Mike Palermo on a new lease of a 2018 Escalade. Have worked with Mike in the past and would again in the future. Very knowledgeable salesman who takes the time to explain all financing options and features of auto More

Friendly sales Just took delivery of my second Cadillac from John. Great process, happy with the experience. John made the process very easy. Thank so much to him. Just took delivery of my second Cadillac from John. Great process, happy with the experience. John made the process very easy. Thank so much to him. More

A pleasant experience Everyone very friendly and helpful. It's refreshing to visit a car dealership with so many people willing to help you with any problems, plus a court Everyone very friendly and helpful. It's refreshing to visit a car dealership with so many people willing to help you with any problems, plus a courtesy car is at your disposal.. More

very professional Excellent product knowledge as well as a professional approach to selling or leasing a vehicle. This attitude has others interested in a nd actually p Excellent product knowledge as well as a professional approach to selling or leasing a vehicle. This attitude has others interested in a nd actually purchasing a Cadillac from a Cadillac dealer. More